David McKnight
Great customer service
No longer possible to log in
Trying to log in to the iPad app now is now impossible unless you have Danske ID installed on the same device. Stupid system. And, as a 35+ year customer no longer fully living in NI, testing my relationship with Danske to the limits.
It doesn’t work!!
Having banked with Danske (formally Northern Bank) for 50 years, I must now find another bank! This app has suddenly stopped working, telling me I need to update - I try that but it just takes me round in an impossible circle. I can’t get into my account any more! Sorry to leave, but I need an account that I can access!
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Junking
Thanks for junking iPad and phone
Have you got shares in apple…..
Have you got shares in apple…..
Vital for customers who don’t live in Northern Ireland
The app works very well and it’s easy to check your balance and make payments. The only improvement would be to allow cheques to be paid in by photographing them as some other banks do. It’s inconvenient to have to post them to Belfast.
What are you playing at Danske Bank???
Tried to log on to the mobile app and I encountered a problem it was asking me to use my old 4 digit passcode to set up a new 6 digit passcode which I have already done and the old code is no longer usable. When I try to fill in the old code in it says wrong code, 4 chances and account will lock. How am I supposed to use an old code to set up a new code which I have already set up? Baffling to say the least. Stop rolling out updates that make the app unusable.
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Worst app ever
Endless error messages to the point where it’s practically unusable. Rubbish.
Can no longer use app
I can no longer use the app on my tablet as I do not have IOS 17 and can’t get it ☹️
New phone cost
Now I need to buy a new phone to run this app as
It requires iOS 17 or above.
It requires iOS 17 or above.
Update
My apple phone won’t accept this update as it onlly goes to IOS 15.8. I have been with danske bank for 40 years. To FORCE this update on customers is unacceptable, 😡
iOS 17
Great job guys. Now I have to buy a new phone just make the app work. Excellent
Unable to use app
Now unable to use app. Went to go into app. Message telling me to update app, but my phone can’t install update as phone isn’t new enough! Now can’t access bank account
Pearl
No longer able to use the app as my phone is IOS 16 and 17 is required.
Will not be upgrading my phone so bye bye Danske bank app
Will not be upgrading my phone so bye bye Danske bank app
Disappointed
Been using mobile app for years & now I am told that I need to get a new phone in order to keep using it. I am very disappointed by Danske.
Update
Since you have make this update I can’t use it on this iPhone because I don’t have the iOS 17 now I can’t use it, the dumb dumb who have done this update is stupid many people like me can’t use it anymore
D
Why have you decided to bin your account holders who don’t have an iPhone lower than 17 iOS ? A reply on this medium would be appreciated
Rating
I do not think a rating that was written by a disgruntled person 4 years ago should be your introduction message
Terrible
Keeps crashing my saved payees keep disappearing the app crashes all the time you need to improve it before I close the bank account
No text from the bank when bank balance is low
No text from the bank when bank balance is low. Other service providers send the texts to inform about low balance or not enough funds for DD and advice to put money in by 2:00pm for the DD to come out.
Not iPhone 8 compatible
I discovered this evening that I can no longer use the Danske app because I have an iPhone 8 - and this is not supported by IOS 17. I think this could have been communicated better. Now I have the unexpected expense of a new phone. The second time in 2 weeks Danske have disappointed me. I need to change bank…after 40 years!
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