Mobile Bank UK – Danske Bank

App crashes frequently

Saved payees disappear

App crashes all the time

No text from the bank when balance is low

App not compatible with iPhone 8 (iOS 17 requirement)

App requires iOS 17, not compatible with iOS 16

Update requires 10GB of data, not accessible without it

No notification of incoming money

Technical issues every time

Electronic mailbox missing

Constant errors

Cannot make transfers, app freezes

App crashes, does not load properly, does not show electronic mailbox/payee

ID check doesn't work, cannot make payments

App keeps crashing or getting stuck

App says 'open' when trying to redownload

Transfer wouldn't work, had to delete and reload

Cannot verify ID without access to accounts

Login fails, password incorrect

App always broken down, down again after bug fixes

Does not show where money has come from

Cannot remove payees or change home address in app

App rendered useless by latest update, requires phone update

Cannot access account, requires new iPad

App needs OS13, user has OS12

Sending money takes too long, not same day

Can no longer access app on anything below iOS 12.4

Sign off button removed

Danske ID system used instead of text messages for online purchases

Cannot log in sometimes, takes minutes

Stupid security nonsense

No support for Standing Orders

Cannot access statements

Nightmare transferring money, round and round in circles

Error code 3703 when logging in

App shuts down on each login attempt

Cannot delete old transfer accounts

Security glitch: screen visible before login clears

App won't log in for 2 months

New app doesn't always work

App constantly crashes, cannot log on for 2 weeks

App crashes after most recent update

App won't update and won't let user use it until updated

Removed colour and UI stripped bare

Cannot use app to change debit card settings

App used to work, now doesn't and won't update

Impossible to understand new version, overdraft unclear

App rarely works, almost impossible to log in

Transferring money between accounts is impossible

New available balance option is confusing

App fails to open/crashes repeatedly

Cannot see transactions made over a weekend until Monday

New app is not as clear/easy to navigate as old one

Cannot have app on iPad and iPhone at the same time

App requires rebinding on each device change

No iPad version, x2 option is lazy

Currency converter buried deep

No longer has money management function

Cannot review income/spending over 12 months, only last 30 days

Cannot categorise spending

Icons look like line drawings, pale blue entries hard to read

Tickbox beside transaction has no explanation

Unseen transactions section seems meaningless

Data cannot be manipulated

Layout is confusing and less intuitive

Font too fine, not contrasting enough

'Explore', 'Profile', 'Messages' prominent at bottom

Navigation of key features less explicit

Incomplete, harder-to-read version

Charts tool disappeared

Missing essential core features of original app

Categorisation and spending overviews missing

App opens in portrait mode only

Cannot switch between wife's and own account easily

Must rebind every time when switching devices

No currency converter anymore

New ID app only attaches to one device

Prefer to use card with different codes

Freezes now and again

Random card appears, current card won't unblock

No dedicated iPad version

Cannot see home address and email address on new app (security risk)

App requests 'bind' every time after replacing iPad

Fingerprint entry doesn't automatically appear

Cannot get logged in whatsoever

Lost previous messages, only electronic mailbox accessible

Slow to log in

Nice green and red colouring of transactions gone

Home page design is poor

Cannot change categories for payments

Line spacing very wide, needs more scrolling

Push notifications for incoming money

Make debits red

Add subscription and internet shopping categories

Apple Pay integration

Dedicated iPad version

Dark mode

Ability to see all unreconciled items together

Bring back foreign exchange rate table

Option to see available balance instead of total balance

Ability to set up and manage standing orders and direct debits

Revert to previous version

Add a log off button to the transaction page

Improve ID check functionality

Allow multiple device logins without rebinding

Currency converter

Improve contrast and font readability

Add money management function back