Mobile Live

Mobile Live

by Real Green Systems

152 ratings
72 reviews
Free

Details

  • Released
  • Updated
  • November 13, 2018
  • January 29, 2025
Mobile Live screenshot #1 for iPhone
Mobile Live screenshot #2 for iPhone
Mobile Live screenshot #3 for iPhone
Mobile Live screenshot #4 for iPhone
Mobile Live screenshot #5 for iPhone
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About

This app connects field staff to office operations, enabling real-time data collection, navigation, and job management. It allows for on-site estimate generation, invoice printing, and adding new jobs directly from the field.

βœ“Live data connectivity
βœ“Real-time production upload
βœ“Latest navigation maps
βœ“Route and dispatch stops
βœ“Generate estimates in field
βœ“Add new jobs on-site
βœ“Print customer invoices
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What users say

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What's New in Mobile Live

4.3.226

January 29, 2025

Fixed various printing issues Improved PDF viewer

User reviews

Terrible. Crashes often. Slows my production daily.

Title says it. I’m stuck with this system unfortunately.

Crash Freeze

The app crashes all of the time. It’s slow as can be and actually slows production down. Can’t do multiple stops at once and it’s hard to navigate through different tabs due to the speed. Not to mention there’s not much you can do with the app as customer account screen looks terrible. If the app was like the webpage then it would be significantly better. No updates that make a difference over the 4 years I’ve used it.
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Slow and Infuriating

We use this app for our routes at the lawn care business I work for, and I must say it’s incredibly slow and unoptimized. Easily adds five minutes to each stop cause it needs to reload each time you clock in or out of a property. Constantly not responsive and logs out the user randomly.

Horrible. Constantly have problems.

Do not use this app for your business. Always freezing for my employees, gps is constantly wrong with this app. Has had many times not working all day and interfering with production.

HORRIBLE

This app is horrifically slow. It will eat all of your data and it literally is a waste of your time. Trying to fit a square peg in a round hole is less frustrating than this.

User experience

🐞

Reported Bugs

16 issues

App crashes 2-10+ times per day

Bug

Forced logouts after every stop or job

Bug

Slow loading times for routes, customers, and production data

Bug

App freezes when navigating between tabs

Bug

Attachment/photo uploads take 20-25 minutes then crash

Bug

GPS constantly showing wrong locations

Bug

App logs out users randomly during work

Bug

Jobs fail to close out properly

Bug

Requires full restart and login after brief periods of inactivity

Bug

Force closes 7-10 times per day on some devices

Bug

Text input not visible while typing descriptions

Bug

Android version has significant mapping issues

Bug

App overheats phones and drains battery rapidly

Bug

Connection/slow load speed issues persist for 5+ years

Bug

Buttons require 3-4 taps to select properly

Bug

App runs in background consuming battery when closed

Bug
✨

Requested Features

9 requests

Personal notes feature for customer accounts (internal notes not visible to customers)

Feature

Ability to back out of customers from address line without crashing

Feature

Background data refreshing instead of forced logouts

Feature

Address location saving for difficult-to-find customer locations

Feature

Production value totaling during the day

Feature

Visible text input when typing descriptions on tickets

Feature

Better font size scaling for login screens

Feature

Multiple stops handling capability

Feature

Improved customization options for company-specific needs

Feature

FAQ

What does Mobile Live do?

Mobile Live connects field staff to your Service Assistant application, providing live data connectivity. It allows field teams to collect and upload production data in real-time, access the latest navigation maps, and manage jobs and customer interactions directly from the field.

What are the key features of Mobile Live?

Key features include real-time data collection and upload, access to up-to-date navigation maps, routing and dispatching of stops, on-site estimate generation, adding new jobs directly, and printing customer invoices with upsell coupons. It also supports block leading and customer addition for new sales.

How much does Mobile Live cost?

The application requires both Service Assistant and Mobile Live licenses to operate. Specific pricing details for these licenses are not provided in the description, but it indicates a licensing model rather than a free or ad-supported service.

What are the system requirements for Mobile Live?

The description does not specify exact compatibility requirements for operating systems or devices. However, it is designed to extend the Service Assistant application and requires licenses for both. Continued use of GPS may impact battery life.

How can Mobile Live improve field operations?

It streamlines field operations by enabling immediate data transfer, reducing the need for manual data entry back at the office. Field staff can also generate documents like estimates and invoices on-site, improving customer service and efficiency.