Comparison

Service Autopilot vs Mobile Live

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Autopilot

This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.

Highlights
  • Scheduling and Invoicing
  • Client Management
  • Lead and Estimate Generation
  • GPS and Time Tracking
  • Signature Capture
  • Client Communication (Text/Email)
  • Credit Card Processing
Features
Read full description

Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.

About

Mobile Live

This app connects field staff to office operations, enabling real-time data collection, navigation, and job management. It allows for on-site estimate generation, invoice printing, and adding new jobs directly from the field.

Highlights
  • Live data connectivity
  • Real-time production upload
  • Latest navigation maps
  • Route and dispatch stops
  • Generate estimates in field
  • Add new jobs on-site
  • Print customer invoices
Read full description

Mobile Live extends your Service Assistant application by bringing the field staff into the 21st Century with live data connectivity. Collect production to upload back to the office as soon as its complete Access the latest navigation maps without having to check for updates Route and dispatch stops to the field as they come in Generate and print estimates in the field Add new jobs without having to enter them in Service Assistant Print customer invoices, including upsell coupons on site Perform block leading and add customers to generate new sales (Service Assistant and Mobile Live licenses required) *Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Service Autopilot2 screens
Mobile Live4 screens

Verdict

The call

The clearest difference is rating: Service Autopilot at 2.4 against Mobile Live's 1.8. Service Autopilot also leads on review sentiment (23% vs 7%) and monetization model (freemium vs paid). Mobile Live's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (9.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Service Autopilot holds the better App Store score, 2.4 against 1.8. Both are backed by a comparable volume of ratings — 90 and 152 respectively. Written reviews point the same way: 23% of Service Autopilot's written reviews are positive against 7% of Mobile Live's.

UpkeepUpdate frequency

Service Autopilot ships an update every 2 months, Mobile Live every 3 weeks. The most recent releases landed on September 1, 2026 and September 19, 2026 respectively.

Scorecard5 real differences · 5 level
Service Autopilot versus Mobile Live: the parameters behind the verdict, then further details
ParameterService AutopilotMobile Live
PriceFreeFree
Rating2.4 (90 ratings) — better1.8 (152 ratings)
Positive reviews22.6% of reviews — better6.9% of reviews
Number of ratings90152 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium — betterPaid
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.09.0 — better
Further details — not scored
Size51 MB143 MB
Age rating12+4+
DeveloperService AutopilotReal Green Systems

Customer experience

Service Autopilot

All ratings90 ratings
Positive27.8%
Neutral5.6%
Negative66.7%
Written reviews53 reviews
Positive22.6%
Neutral11.3%
Negative66.0%

Mobile Live

All ratings152 ratings
Positive17.1%
Neutral3.3%
Negative79.6%
Written reviews72 reviews
Positive6.9%
Neutral2.8%
Negative90.3%

Bugs and requests

Service Autopilot

Not enough reviews yet to summarise bugs or requests.

Mobile Live

Reported bugs

16 issues
  • App crashes 2-10+ times per day
  • Forced logouts after every stop or job
  • Slow loading times for routes, customers, and production data
  • App freezes when navigating between tabs
  • Attachment/photo uploads take 20-25 minutes then crash
Show 11 more
  • GPS constantly showing wrong locations
  • App logs out users randomly during work
  • Jobs fail to close out properly
  • Requires full restart and login after brief periods of inactivity
  • Force closes 7-10 times per day on some devices
  • Text input not visible while typing descriptions
  • Android version has significant mapping issues
  • App overheats phones and drains battery rapidly
  • Connection/slow load speed issues persist for 5+ years
  • Buttons require 3-4 taps to select properly
  • App runs in background consuming battery when closed

Requested features

9 requests
  • Personal notes feature for customer accounts (internal notes not visible to customers)
  • Ability to back out of customers from address line without crashing
  • Background data refreshing instead of forced logouts
  • Address location saving for difficult-to-find customer locations
  • Production value totaling during the day
Show 4 more
  • Visible text input when typing descriptions on tickets
  • Better font size scaling for login screens
  • Multiple stops handling capability
  • Improved customization options for company-specific needs

In-app purchases

None

Service Autopilot

No in-app purchases

None

Mobile Live

No in-app purchases

Questions

Is Service Autopilot free?
Service Autopilot is free to download, with no in-app purchases.
Is Mobile Live free?
Mobile Live is free to download, with no in-app purchases.
Which has better reviews, Service Autopilot or Mobile Live?
Service Autopilot is rated higher. Service Autopilot averages 2.4 out of 5 from 90 ratings, while Mobile Live averages 1.8 from 152 ratings.
Do Service Autopilot or Mobile Live have ads?
Neither Service Autopilot nor Mobile Live shows ads.
Which is updated more often, Service Autopilot or Mobile Live?
Service Autopilot ships an update every 2 months, and Mobile Live every 3 weeks. Most recently, Service Autopilot was updated on September 1, 2026 and Mobile Live on September 19, 2026.

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