Service Autopilot vs Mobile Live
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Autopilot
This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.
- Scheduling and Invoicing
- Client Management
- Lead and Estimate Generation
- GPS and Time Tracking
- Signature Capture
- Client Communication (Text/Email)
- Credit Card Processing
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Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.
Mobile Live
This app connects field staff to office operations, enabling real-time data collection, navigation, and job management. It allows for on-site estimate generation, invoice printing, and adding new jobs directly from the field.
- Live data connectivity
- Real-time production upload
- Latest navigation maps
- Route and dispatch stops
- Generate estimates in field
- Add new jobs on-site
- Print customer invoices
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Mobile Live extends your Service Assistant application by bringing the field staff into the 21st Century with live data connectivity. Collect production to upload back to the office as soon as its complete Access the latest navigation maps without having to check for updates Route and dispatch stops to the field as they come in Generate and print estimates in the field Add new jobs without having to enter them in Service Assistant Print customer invoices, including upsell coupons on site Perform block leading and add customers to generate new sales (Service Assistant and Mobile Live licenses required) *Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is rating: Service Autopilot at 2.3 against Mobile Live's 1.8. Service Autopilot also leads on review sentiment (23% vs 7%) and monetization model (freemium vs paid). Mobile Live's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (9.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Autopilot holds the better App Store score, 2.3 against 1.8. Both are backed by a comparable volume of ratings — 91 and 156 respectively. Written reviews point the same way: 23% of Service Autopilot's written reviews are positive against 7% of Mobile Live's.
Service Autopilot ships an update every 2 months, Mobile Live every 3 weeks. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.
| Parameter | Service Autopilot | Mobile Live |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (91 ratings) — better | 1.8 (156 ratings) |
| Positive reviews | 22.6% of reviews — better | 6.9% of reviews |
| Number of ratings | 91 | 156 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Paid |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 143 MB |
| Age rating | 12+ | 4+ |
| Developer | Service Autopilot | Real Green Systems |
Customer experience
Service Autopilot
Mobile Live
User reviews
Service Autopilot
From 91 App Store ratingsWhat we love
- 👍 Manages business from phone
- 👍 Syncs everything to office
- 👍 Improves business scaling
- 👍 Helpful for managing employees
- 👍 Tracks crew arrival/departure
Room to improve
- 🐛 Slow and sluggish performance
- 🐛 Frequent crashes and freezes
- 🐛 "White screen of death"
- 🐛 Poor optimization
- 🐛 App requires frequent reinstallation
Mobile Live
From 156 App Store ratingsWhat we love
- 👍 Intuitive and easy-to-use interface
- 💼 Helpful for business organization and growth
- 📱 Useful tab-based organization system
- 🔄 Continuous feature additions and improvements
- 📞 Good customer support and training available
Room to improve
- 🐢 Extremely slow app performance
- 💥 Constant crashes and freezes
- 🔓 Frequent unexpected logouts
- 🔋 Excessive battery drain
- 📊 Poor data consumption and upload speeds
Bugs and requests
Service Autopilot
Reported bugs
30 issues- App crashes constantly
- App doesn't load or boots users out
- Requires manual login and tutorial after updates
- App goes into "white screen of death"
- App pops up numerous error messages
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- App gets slower with extended use
- Jobs don't show as complete
- App freezes non-stop
- App is underdeveloped and outdated
- App glitches out when switching apps
- App doesn't sign users out of jobs properly
- App mixes completed jobs
- App takes a long time to open and load schedules
- Notes and pictures don't show up
- App crashes when trying to take before/after pictures
- App doesn't sync pictures to the computer
- App takes you to the wrong address
- Pictures don't show in job history forms
- App bugs out and logs users out
- App doesn't properly send forms to office staff
- App is glitchy and buggy
- App gets multiple error codes
- App doesn't fit new iPhone screens
- Screen calibration is off with IOS 12
- App has stopped working with IOS 12 on iPhone X
- Difficult to scroll up and down
- Estimates can freeze
- App rarely works, times out on login
- App requires data connection to function
- No way to get navigation instructions without a dispatched job
Requested features
25 requests- Improve app optimization
- Address "white screen of death"
- Fix inconsistent job upload/sync
- Update UI and features
- Improve navigation
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- Provide better customer support
- Offer more flexible contract terms
- Fix map function address issues
- Ensure notes/pictures display correctly
- Update app to fit new iPhone screens
- Remove foreign country security lockouts
- Allow choice of payment processors
- Improve employee time tracking
- Add automated task settings
- Mirror desktop management functions on mobile
- Alphabetical list of leads
- Convert leads to customers via app
- Access more customer account info (billing, invoicing)
- Add new customer from app
- View time logs from previous weeks
- Graphical calendar interface
- Invoice option to hide product details
- Support for T&M work reporting
- Minimize UI elements
- Support multi-select of files/pictures
Mobile Live
Reported bugs
16 issues- App crashes 2-10+ times per day
- Forced logouts after every stop or job
- Slow loading times for routes, customers, and production data
- App freezes when navigating between tabs
- Attachment/photo uploads take 20-25 minutes then crash
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- GPS constantly showing wrong locations
- App logs out users randomly during work
- Jobs fail to close out properly
- Requires full restart and login after brief periods of inactivity
- Force closes 7-10 times per day on some devices
- Text input not visible while typing descriptions
- Android version has significant mapping issues
- App overheats phones and drains battery rapidly
- Connection/slow load speed issues persist for 5+ years
- Buttons require 3-4 taps to select properly
- App runs in background consuming battery when closed
Requested features
9 requests- Personal notes feature for customer accounts (internal notes not visible to customers)
- Ability to back out of customers from address line without crashing
- Background data refreshing instead of forced logouts
- Address location saving for difficult-to-find customer locations
- Production value totaling during the day
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- Visible text input when typing descriptions on tickets
- Better font size scaling for login screens
- Multiple stops handling capability
- Improved customization options for company-specific needs
In-app purchases
Service Autopilot
No in-app purchases
Mobile Live
No in-app purchases
Questions
Is Service Autopilot free?
Is Mobile Live free?
Which has better reviews, Service Autopilot or Mobile Live?
Do Service Autopilot or Mobile Live have ads?
Which is updated more often, Service Autopilot or Mobile Live?
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