Comparison

Mobile Live vs ServiceMinder Classic

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mobile Live

This app connects field staff to office operations, enabling real-time data collection, navigation, and job management. It allows for on-site estimate generation, invoice printing, and adding new jobs directly from the field.

Highlights
  • Live data connectivity
  • Real-time production upload
  • Latest navigation maps
  • Route and dispatch stops
  • Generate estimates in field
  • Add new jobs on-site
  • Print customer invoices
Read full description

Mobile Live extends your Service Assistant application by bringing the field staff into the 21st Century with live data connectivity. Collect production to upload back to the office as soon as its complete Access the latest navigation maps without having to check for updates Route and dispatch stops to the field as they come in Generate and print estimates in the field Add new jobs without having to enter them in Service Assistant Print customer invoices, including upsell coupons on site Perform block leading and add customers to generate new sales (Service Assistant and Mobile Live licenses required) *Continued use of GPS running in the background can dramatically decrease battery life.

About

ServiceMinder Classic

This platform streamlines franchise operations for home services brands. It enhances agent efficiency and client experience with mobile management, lead acquisition tools, and automated workflows. Grow your franchise with data-driven insights and simplified operations.

Highlights
  • Mobile operations management
  • Lead acquisition tools
  • 24/7 scheduling
  • Branded proposals
  • Targeted email campaigns
  • Reporting and analytics
  • Automated workflow
Features
Read full description

Be in-the-know, on-the-go! serviceminder is the #1 platform for managing and operating home services brands. Boost service agent’s efficiency and enhance client experience straight from a mobile device. Acquire leads seamlessly with 24/7 scheduling, branded proposals, and targeted email campaigns. Track leads with extensive reporting options and convert prospects by enhancing client experience through innovation. Grow your franchise by making decisions based on data, at the brand or location level. Automate and simplify your brand’s entire workflow on one award-winning, franchise-focused platform.

Screenshots

Mobile Live4 screens
ServiceMinder Classic4 screens

Verdict

The call

The clearest difference is rating: ServiceMinder Classic at 2.5 against Mobile Live's 1.8. ServiceMinder Classic also leads on monetization model (free vs paid) and review sentiment (16% vs 7%). Mobile Live's advantage is ratings volume (152 vs 39) and iOS requirement (9.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceMinder Classic holds the better App Store score, 2.5 against 1.8. Both are backed by a comparable volume of ratings — 152 and 39 respectively. Written reviews point the same way: 7% of Mobile Live's written reviews are positive against 16% of ServiceMinder Classic's.

UpkeepUpdate frequency

Mobile Live ships an update every 3 weeks, ServiceMinder Classic monthly. The most recent releases landed on September 19, 2026 and September 25, 2026 respectively.

Scorecard5 real differences · 5 level
Mobile Live versus ServiceMinder Classic: the parameters behind the verdict, then further details
ParameterMobile LiveServiceMinder Classic
PriceFreeFree
Rating1.8 (152 ratings)2.5 (39 ratings) — better
Positive reviews6.9% of reviews15.6% of reviews — better
Number of ratings152 — better39
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS9.0 — better15.6
Further details — not scored
Size143 MB105 MB
Age rating4+4+
DeveloperReal Green Systemsacuere software llc

Customer experience

Mobile Live

All ratings152 ratings
Positive17.1%
Neutral3.3%
Negative79.6%
Written reviews72 reviews
Positive6.9%
Neutral2.8%
Negative90.3%

ServiceMinder Classic

All ratings39 ratings
Positive35.9%
Neutral2.6%
Negative61.5%
Written reviews32 reviews
Positive15.6%
Neutral0.0%
Negative84.4%

Bugs and requests

Mobile Live

Reported bugs

16 issues
  • App crashes 2-10+ times per day
  • Forced logouts after every stop or job
  • Slow loading times for routes, customers, and production data
  • App freezes when navigating between tabs
  • Attachment/photo uploads take 20-25 minutes then crash
Show 11 more
  • GPS constantly showing wrong locations
  • App logs out users randomly during work
  • Jobs fail to close out properly
  • Requires full restart and login after brief periods of inactivity
  • Force closes 7-10 times per day on some devices
  • Text input not visible while typing descriptions
  • Android version has significant mapping issues
  • App overheats phones and drains battery rapidly
  • Connection/slow load speed issues persist for 5+ years
  • Buttons require 3-4 taps to select properly
  • App runs in background consuming battery when closed

Requested features

9 requests
  • Personal notes feature for customer accounts (internal notes not visible to customers)
  • Ability to back out of customers from address line without crashing
  • Background data refreshing instead of forced logouts
  • Address location saving for difficult-to-find customer locations
  • Production value totaling during the day
Show 4 more
  • Visible text input when typing descriptions on tickets
  • Better font size scaling for login screens
  • Multiple stops handling capability
  • Improved customization options for company-specific needs

ServiceMinder Classic

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Mobile Live

No in-app purchases

None

ServiceMinder Classic

No in-app purchases

Questions

Is Mobile Live free?
Mobile Live is free to download, with no in-app purchases.
Is ServiceMinder Classic free?
ServiceMinder Classic is free to download, with no in-app purchases.
Which has better reviews, Mobile Live or ServiceMinder Classic?
ServiceMinder Classic is rated higher. Mobile Live averages 1.8 out of 5 from 152 ratings, while ServiceMinder Classic averages 2.5 from 39 ratings.
Do Mobile Live or ServiceMinder Classic have ads?
Neither Mobile Live nor ServiceMinder Classic shows ads.
Which is updated more often, Mobile Live or ServiceMinder Classic?
Mobile Live ships an update every 3 weeks, and ServiceMinder Classic monthly. Most recently, Mobile Live was updated on September 19, 2026 and ServiceMinder Classic on September 25, 2026.

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