Terrible. Crashes often. Slows my production daily.
Title says it. I’m stuck with this system unfortunately.
Crash Freeze
The app crashes all of the time. It’s slow as can be and actually slows production down. Can’t do multiple stops at once and it’s hard to navigate through different tabs due to the speed. Not to mention there’s not much you can do with the app as customer account screen looks terrible. If the app was like the webpage then it would be significantly better. No updates that make a difference over the 4 years I’ve used it.
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Slow and Infuriating
We use this app for our routes at the lawn care business I work for, and I must say it’s incredibly slow and unoptimized. Easily adds five minutes to each stop cause it needs to reload each time you clock in or out of a property. Constantly not responsive and logs out the user randomly.
Horrible. Constantly have problems.
Do not use this app for your business. Always freezing for my employees, gps is constantly wrong with this app. Has had many times not working all day and interfering with production.
HORRIBLE
This app is horrifically slow. It will eat all of your data and it literally is a waste of your time. Trying to fit a square peg in a round hole is less frustrating than this.
Very Slow and Freezes constantly
I can’t be more honest when I say this app is not worth it. Take your business elsewhere. This is not convenient for any business and will end up wasting you more time than it saves my logging things manually. They really need to do some heavy maintenance on this app to accommodate for their lack of development.
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Great for everything except taking pictures and having them upload so you have them.
After you complete a stop it takes about 20-25 minutes for the attachments to “upload” and then the app logs you out and crashes.
Trash
Complete garbage app
Honestly it’s awful
This app is overwhelming, bulky, limited in it customization you may want for your companies needs. We went from Field Routes to this app and it’s a total downgrade. If field routes is more expensive it’s because it’s worth it. It’s a far superior app that allows you to tailor it what you want and need. Your employees will gripe at you for weeks trying to figure this mess of an app out.
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I use it for work, it function’s but….
This app will crash anywhere from 2-10 times a day.
I do not see the need for it to lock you out for it to refresh every time you do something in the app, every other app does background refreshing.
It is impossible to do anything quickly in the app, it does not feel polished. (Have to tap buttons 3-4 times to select things)
It is missing key features I believe any app like this should have. For example, I would like to add personal notes on customer’s accounts that they won’t see right in the app so the next time I visit the property I can see any notes I left for myself. Such as “use the left side gate to get to back yard” “watch for dog” and so on. It does not have anything like that feature.
This app has not been updated since I’ve started using it, feels like the dev team has other things to worry about.
Overall this app will function…most of the time. It needs polishing and updating.
I do not see the need for it to lock you out for it to refresh every time you do something in the app, every other app does background refreshing.
It is impossible to do anything quickly in the app, it does not feel polished. (Have to tap buttons 3-4 times to select things)
It is missing key features I believe any app like this should have. For example, I would like to add personal notes on customer’s accounts that they won’t see right in the app so the next time I visit the property I can see any notes I left for myself. Such as “use the left side gate to get to back yard” “watch for dog” and so on. It does not have anything like that feature.
This app has not been updated since I’ve started using it, feels like the dev team has other things to worry about.
Overall this app will function…most of the time. It needs polishing and updating.
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Incredibly slow
This app is trash. It’s so slow I spend at least an hour of my day waiting on it to load.
Try harder.
This is one of the worst apps I’ve ever been forced to use. Idea is great execution is awful. Things load over and over again for no reason. If you need to back out of a customer from the address line you can’t. It just forces you to punch something in then crashes. Pen and paper was superior and wasted realistically less paper then this high end paper in the printer. Businesses should really look to something else until they make this better. 2 stars is about right for an average rating.
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Garbage
Day ruining garbage.
Change
They have went from must have software to ready to get rid of software. They change so much so fast that I don’t think their hand knows what their fingers are doing. This creates problems they have to fix on a regular basis. If the problem isn’t affecting everyone, you get put on the back burner for months. Not happy with software or support
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I would rather write everything out.
Having to use this app makes me want to change careers. There are connection/slow load speed issues that haven’t been fixed for 5 years. Im convinced they don’t even have developers. I guess being a 2 star app is good enough.
Slow
My company uses this app and the idea of it is great however it functions terribly. It’s continuously crashes drains battery life way too fast, overheats phones, and just overall becomes more of a hindrance than a help.
SLOW. Works when it wants to.
My god, the inconvenience of this app throughout a day of 25+ stops in maddening. App crashes at least twice a day, on a good day. Some days I just screenshot the schedule and complete later in the day to avoid the trouble. Takes forever to close out a job when it does work. Logging in is impossible at times when it doesn’t feel like connecting… must have perfect cell service for this app to work and even then it’s 50/50
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Loading
Takes forever; 50% of my workday is waiting for this app to load…
App has problems
Great app when it works. We have the fastest new iPhones and still this logs out at least 10 times a day. Takes as long to input production as it does to service the lawn. And of course another price increase with worse customer service. Someone needs to come up with a working software and put this out of business
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Crashes constantly
Have to use this use for work. It crashes and lags non stop and has been this way for 2 years. Great concept but horrible support by the developers.
