Free

Details

  • Released
  • Updated
  • October 15, 2024
  • June 30, 2026

Features

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About

Manage medical alert devices and stay connected with loved ones. Update account details, share health information, and communicate with family or caregivers. This app simplifies health management and emergency coordination for seniors and individuals with disabilities.

Manage medical alert devices
Update account and service location
Add/edit emergency contacts
Share health details
Communicate with family/caregivers
Schedule activities and set reminders
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What's New in MobileHelp

1.4.1

June 30, 2026

- Billing enhancement and improve performance

User reviews

Sucks

Takes like almost a minute or more to load. Then I try and sign in and keep getting errors.

Horrible

Poorly designed app for an important need in keeping the elderly and disabled safe. Rarely works and even if you create a priority list of people to call or text, sometimes no notifications are made. Costly service when they half-a**ed on the tech side.

Developer apps

FAQ

What is MobileHelp?

MobileHelp is an application designed for members of MobileHelp and One Call Alert to manage their medical alert devices and enhance communication with family and caregivers. It allows users to update account information, share health details, and coordinate care.

Can MobileHelp track the device's location?

Yes, MobileHelp can ping the device's location, provided the device is charged and powered on. This feature helps users and caregivers know the whereabouts of the medical alert device.

How does MobileHelp help with emergency contacts?

You can easily add or edit emergency contacts within the MobileHelp app and adjust their contact order. This ensures that in an emergency, the right people are notified quickly and efficiently.

What communication features does MobileHelp offer?

MobileHelp allows you to add contacts to your account for in-app chat, schedule activities, and set reminders for medications or appointments. This facilitates seamless communication between users and their support network.

Is MobileHelp suitable for seniors or individuals with disabilities?

Yes, MobileHelp is specifically designed with seniors, individuals with disabilities, and those with chronic conditions in mind. It aims to make safety and care management more manageable and provide peace of mind.

What devices does MobileHelp support?

MobileHelp is available for iPhone and iPod devices. The app was last updated on December 22, 2025, with version 1.3.

What is the age rating for MobileHelp?

MobileHelp has an age rating of 4+, making it suitable for a wide range of users. The app was released on October 15, 2024.

Does MobileHelp have ads?

No, MobileHelp does not contain advertisements. The app is free to download and use without any ad interruptions.