MobileHelp

MobileHelp

by MobileHelp

68 ratings
3 reviews
Free

Details

Released
October 15, 2024
Updated
October 28, 2026

Features

MobileHelp screenshot #1 for iPhone
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MobileHelp screenshot #8 for iPhone
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About

Manage medical alert devices and stay connected with loved ones. Track device location, update account information, and share health details for faster emergency responses. Facilitates communication with family and caregivers, including scheduling and reminders.

✓Track device location
✓Manage account details
✓Update emergency contacts
✓Share health information
✓Communicate with family/caregivers
✓Schedule activities and reminders
Show original description
+1

What's New in MobileHelp

1.5.1

October 28, 2026

Improved app performance, enhanced stability, and delivered a better overall user experience.

User reviews

Much better

Latest update improves the app and makes it easier to find what I”m looking for.

Sucks

Takes like almost a minute or more to load. Then I try and sign in and keep getting errors.

Horrible

Poorly designed app for an important need in keeping the elderly and disabled safe. Rarely works and even if you create a priority list of people to call or text, sometimes no notifications are made. Costly service when they half-a**ed on the tech side.

Developer apps

FAQ

What is MobileHelp?

MobileHelp is a free application designed for members of MobileHelp and One Call Alert. It allows users to manage their medical alert devices, track their location, update account information, and communicate with family and caregivers.

Can I track the location of my MobileHelp device?

Yes, you can ping the device's location through the MobileHelp app, provided the device is charged and powered on. This feature helps ensure you know where your medical alert device is.

How do I update my emergency contacts in MobileHelp?

You can easily add or edit emergency contacts directly within the MobileHelp app. You can also adjust the order of these contacts to ensure the most important people are contacted first in an emergency.

Does MobileHelp offer features for communication with caregivers?

Yes, MobileHelp facilitates communication with family or caregivers. You can add contacts to your account, chat within the app, schedule activities, and set reminders for medications or appointments.

What kind of health information can I share with MobileHelp?

The app allows you to share important health details. This information can help ensure faster and more personalized emergency responses when needed.

Is MobileHelp available on Android devices?

Based on the provided data, MobileHelp is currently supported on iPhone and iPod. Information regarding Android compatibility is not available in this description.

How often is MobileHelp updated?

The latest version of MobileHelp is 1.5.1, which was last updated on October 28, 2026. This indicates a recent update, suggesting the app is actively maintained.

What is the user rating for MobileHelp?

MobileHelp has a high user rating of 4.9 stars, based on 68 ratings. This suggests a very positive user experience and satisfaction with the app's functionality.