Betrayal at the end
Even if you buy a top up, the service slows down at 2-3 gigs and you are stranded.
Reliable and affordable
Always works for me in many countries and has competitive prices!
Aviation professional
I have used MobiMatter for a few different locations and found them easy to use and reliable. However, just today I needed some support as it appears some of the settings got a bit scrambled. A few exchanges with MobiMatter help desk sorted the problem reasonably quickly. Good service!
I deleted my E SIM by accident and they gave me a new one in 20 minutes!
I was worried that because I deleted my e sim before using it, I was gonna have to buy another one. They answered in email super fast, gave me a new one, and it's been working great. Best customer service ever. Will be buying monthly while I'm overseas!
easy to use
Excellent
Bad program
It was not possible to activate eSIM, I tried every way, and it was not only me who had this problem
Great support, service, and prices.
I have been using MobiMatter for a few years both for travel and to supplement my regular cell plan which has limited data. The service has always been solid and the prices excellent. The installation instructions are easy to follow.
On the few occasions that I asked for tech support (mostly for my own errors) the response time has been amazing and the support courteous and effective.
On the few occasions that I asked for tech support (mostly for my own errors) the response time has been amazing and the support courteous and effective.
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App horrível
Recebi a mensagem que usei 95% do meu plano de 30gb e logo em seguida acabou os dados do celular. Não consegui nem entrar mais no app pra comprar mais. Tive que me virar no meio da rua em um país estrangeiro.
Helpdesk resolved the issue quick
I bought two esims for two different countries because mobimatter has affordable prices. I had an issue connecting the second esim. The helpdesk responded fast. It turns out I was using the first eSIM instead of the second. Thanks for good data in both countries and for responding fast!
Help center
Very good service, appreciate with help center, soon reply and attention from staff
Exceptional Customer service
I use MobiMatter for all my travels. Recently I had issues with activating the e sim. Their customer service was top! Responded immediately! Would recommend!
No internet in Chalkidiki Greece
No internet connection in Nea Moudania Chalkidi
Good app, great support
Good app for easily choosing esim cards for trips abroad. Had problems locating my old esim on my phone and the support team was very prompt w their response
Support
Highest level of support. If you have an issue it will be solved in couple of minutes. Top notch app.
Mobil Matter
This is such a good app when travelling and easy to use
Great product and service.
I needed an eSIM for EU and non-EU counties for the same trip. They had one package at a great price that worked great in all location. The app was great as I was able to check my data balance, in real time, quickly and easily during my trip. Would definitely use MobiMatters again.
Downloading the eSIM was quick and easy too.
In addition, when I reached out to Customer Support on a minor account issue, they were very responsive and addressed my issue quickly and effectively.
Downloading the eSIM was quick and easy too.
In addition, when I reached out to Customer Support on a minor account issue, they were very responsive and addressed my issue quickly and effectively.
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Horrible app
Scammed by MobiMatter they don’t even refund
My esim is not working at all
Jazz eSIM is not working at all , it is connected with jazz though but not working and there is no customer support. Pathetic service. Even it does not deserve a single star.
Деньги взяли, связь не дали
Мошенники, техподдержка отвечает по шаблону, услугу не оказали, деньги возвращать отказываются
Easy to setup and cheap
Title says it all - I’ll use this company again when my plan doesn’t cover the country I’m in
