Best experience
Dr. Jay was amazing answering all my concerns!!!
Love It
Just switched from a local office to here for my GLP-1 and this has been the easiest and most informative process. I am so excited about how affordable this is going to be compared to my local office and I am going to be able to have it mailed to me instead of a 30 minute drive. 10/10 recommend.
Best tirzepatide provider out there!!
Mochi health is the best provider for all around weight loss care. In the last 3 months I have lost 65 pounds on tirzepatide with B 12. My first GLP-1 provider became entirely unaffordable after the first three Months. I researched for over two weeks to find the best company that offered medication along with diet and a exercise program. I love that I found mochi Health!! I went with them and I know I made the right choice because their doctor is so nice and kind and they are so responsive their customer care is wonderful in every way. prompt responses in thorough explanations.
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Professional
The doctor was professional, knowledgeable, and very helpful.
Expensive and frustrating EVERY. SINGLE. MONTH.
I’ve been a paying customer for months now, and every single month it’s the same issue trying to get my Zepbound prescription filled. The app is expensive, yet I have to chase down support, message multiple people, and repeatedly explain the same problem just to get my medication.
I’ve been told my prescription was sent when my pharmacy never received it. Then I’m told it was sent through LillyDirect, then CVS, then escalated to another team. It’s constant back-and-forth with no clear communication. I’ve reported this exact issue multiple times over the past several months, and it still hasn’t been fixed.
For what Mochi charges, patients shouldn’t have to jump through hoops every month just to receive a medication they’ve already been prescribed. When you’re relying on a medication, delays and confusion like this are unacceptable.
The support staff have always been polite, but the overall system and prescription process are incredibly disorganized. I expected a much smoother experience, especially at this price point. Unfortunately, I can’t recommend the service based on how difficult they make getting a simple refill.
I’ve been told my prescription was sent when my pharmacy never received it. Then I’m told it was sent through LillyDirect, then CVS, then escalated to another team. It’s constant back-and-forth with no clear communication. I’ve reported this exact issue multiple times over the past several months, and it still hasn’t been fixed.
For what Mochi charges, patients shouldn’t have to jump through hoops every month just to receive a medication they’ve already been prescribed. When you’re relying on a medication, delays and confusion like this are unacceptable.
The support staff have always been polite, but the overall system and prescription process are incredibly disorganized. I expected a much smoother experience, especially at this price point. Unfortunately, I can’t recommend the service based on how difficult they make getting a simple refill.
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Dr Cruz
She was awesome and explain everything to me. Great doctor!
Great providers, great service
Always on time and very responsive! Great providers, great service
Don’t if live in AZ
Packaging is awful so doesn’t survive the heat. It is sad that they don’t anticipate the extreme temperatures when packing the vials. They arrive super hot and the product therefore destroyed. Tried it and not effective. Rather pay Eli lilly $100 more and actually get a product that works and is not damaged. Customer service is garbage. Says if arrived in 72hrs it’s fine. Do not recommend mochi. Don’t waste your time and $.
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Great response times by provider and quality of care!
My ARNP Reychelle IS JUST FANTASTIC!! Her response times, care and attention is top notch. She cares and is on top of everything! She explains things throughly and genuinely wants to help in every way she can! So happy with my care!
Mochi Health Has Made My Wellness Journey So Much Easier!” 💕✨
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I have had such a great experience with Mochi Health! From getting started to having ongoing support, the whole process has been simple, convenient, and so much less overwhelming than I expected. I really appreciate having access to knowledgeable providers who actually listen and take the time to answer my questions.
I also love the convenience of being able to manage everything virtually and have support throughout my journey. I never feel like I’m just another number. The encouragement and personalized care have made such a difference for me.
If you’re considering starting your own health and wellness journey, I definitely recommend checking out Mochi Health! 💕✨
I have had such a great experience with Mochi Health! From getting started to having ongoing support, the whole process has been simple, convenient, and so much less overwhelming than I expected. I really appreciate having access to knowledgeable providers who actually listen and take the time to answer my questions.
I also love the convenience of being able to manage everything virtually and have support throughout my journey. I never feel like I’m just another number. The encouragement and personalized care have made such a difference for me.
If you’re considering starting your own health and wellness journey, I definitely recommend checking out Mochi Health! 💕✨
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Cash grab
Even if you’ve recently been on a GLP, they will start you at the lowest dose and make the smallest incremental increase per month to keep you paying while getting no results. I’m a very healthy and fit man who wanted to drop 10 lbs. Their compounded terzepitide does not compare to the real thing. I’ve doubled the doses I’ve been sent and…. almost no effect. They’re being sued by Eli Lilly for misrepresenting their product, and they’re being sued by their own clinicians (I mean people who rent out their DEA #’s as a side gig). There is no doctor-patient relationship, as their churn rate is second to an Amazon warehouse, and the business model is taking your money (which would be fine if the ‘patient’ were satisfied). Their dosing schedule does not even follow the manufacturer’s availabile titrations.
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First visit
I attempted to use RemedyMed and instantly had issues and I’m so glad because Mochi Health is amazing and easy to use. My Provider Laura was an absolute gem, look for her and book an appointment!
So user friendly!
Love this app. Beautiful, clean, easy to use and navigate.
Doctor visit
Dr Patel was very nice. She went over everything with me and explained that if I had any more questions I was more than welcome to message her at any time. I am looking forward to seeing what this health journey brings me!!
excellent service
I’m completely satisfied with Mochi Health. although I haven’t received my first prescription, the sign-up process. Was smooth and the doctor I talked to was excellent. This is Dr. Patel. I recommend him without reservation.
Pediatric health
Dr. was thorough, helpful with questions, and kind. Thank you.
They will steal your money
I had used Mochi in the past and it wasn’t terrible. Providers change very frequently, often without warning, and it can be very hard to actually reach someone— but, I got my medication so I ignored it. I ended up going off of the medication for some time, but ultimately decided to go back on. I paid $400 for a 6 month subscription and made my appointment. 2 minutes into the appointment, the provider explains she won’t be prescribing the medication to me. I ask for a refund, to which she says I’ll need to reach out to customer service but it “won’t be a problem” to get one. I immediately messaged customer service and they said they can’t refund me without getting the providers “side.” They knew she declined the medication, yet didn’t think that warranted a refund of my $400. I was told to wait for them to talk with her and they’d let me know what they were able to do based on what she recommended. Never heard from them again and never got refunded. Just know if you don’t get the medication, you will not see your money again.
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GLP-1
Dr. Reeves is amazing! He made my first experience with Mochi reassuring.
Mochi fantastic!
After having great success with zepbound I was informed my Medicare wouldn’t cover it and it would be $800 a month going forward. One consultation after panicking it was fixed. $50.00 a month for my health and continued journey in my weight loss. Mochi health a 10!
Mochi review
I am just beginning my journey but so far so good. Highly recommend seeing Tracy Amerson-Rivers. She is thorough and patient with questions. Glad to have partnered with her!
