Momentum Smart Home User Reviews

Customer Experience

Positive experience42.0% of reviews
Neutral6.7% of reviews
Negative experience51.3% of reviews

~ Based on 119 written reviews from the US App Store.

What users say

Is Momentum Smart Home Safe?

Momentum Smart Home appears safe based on user ratings. AppsHunter Safety Score for Momentum Smart Home is 94/100.

This assessment is based on 40,130 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
4.5% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 39,919 App Store ratings for Momentum Smart Home.

Is Momentum Smart Home Legit?

Momentum Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for Momentum Smart Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer supporting app

They are no longer supporting the app. It has stopped working. Emails to support just get returned as undeliverable. They are still taking money. They should remove this app for the store.

WTH

What did you do ? I cannot log in!

Really nice.

Really nice picture and functionality, can be tricky to pair , but once paired it just sticks and functions no matter if lost power or what not. It reconnects in a breeze on its own.

No longer supported

FYI! Without notice it seems the company no longer supports the app for these cameras.

Something fishy

The app has shut off our subscription the customer support does not work and the frequently asked questions link takes you to a website that is in Chinese and has something to do with tobacco and gambling

Pairing problems

I used the camera a couple years ago and I had no problem getting it to pair and hook up. This year I’ve tried to hook it up and it takes forever for it to even pair. Half the time it doesn’t want to pair. I finally get it to pair and I then follow the steps and right when I go to choose a plan the whole app crashes. It’s been doing the same thing every time. Don’t know if it’s outdated or what but I’m not impressed.
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Performs as expected

No great shakes - just does its thing. Haven’t poked at all of the features but as a remotely accessible garage door video monitor and activator, functions well.

Worst app and really bad hardware

The company seems to be scam artists. You can’t find any proper website. It’s just a Wordpress site any links you click on just puts you back on the same page. The application barely ever works no updates ever done to it. It’s like they made the money and then just ran or sold it to some who knows what. Waste of money.
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My MoMo

So easy. So clear. My one regret is that it’s not compatible with my Alexa

Awesome

It is very nice and effective to lock and unlock from anywhere.

Their domain website is for sale

Pass on this! You get what you paid for..

no more support

you cannot reach any person, anytime at the phone number for customer support. it directs you to send an email but when you email them at support you will get a daemon message ‘undeliverable’
oh, and hilarious - apple has this app listed as ‘unreportable’
i say hilarious but it’s truly appalling business practices
shame on those who take the money and run, shame on apple
nobody should be selling these products anymore
if you just bought it, and it’s not too late then return it before it’s too late
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iPhone only

Live view fails on Android above 11

Customer Support Lacking

The system logged itself out. When I attempted to log back in, it will not accept my credentials. Submitted request to reset password unanswered. Website to the businesses no longer there. No answer on customer support via telephone. Other than the cameras are no longer usable. They used to work pretty good.
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Stopped working and support disconnected

Jan 15 2025. App stopped working. Forces login, doesn’t take credentials, won’t send a password reset link. Called the support number, said number not in service. Don’t waste your money on these cameras you’ll never get them set up

Momentum home security camera

Dependable and works consistently well. Would buy again for sure.

I wish you have an update on this camera, when I needed to work and never does

😠😔

Gracias por muy bien servicio

Muy bien servicio y las vicion de camarera estupenda los felicito

Garbage

Garbage garbage garbage. No other way to describe this garbage.

Glitches

10/2/2020 The app has crashed. Even tried to delete and reload the app.