Account closed
Recomendable
Excellent
DO NOT USE THEY STEAL YOUR MONEY
Response from developer
Hi there, we are legally obligated to ensure that users and their activities comply with our Terms of Service. This may require us to request information or review your transactions, but your wallet is self-custodial, and you can withdraw the money at any time with your private key. We are not able to hold or freeze your money. Please email me ali@morsemoney.com so I can take a look at your account!
THE ABSOLUTE WORST - DO NOT USE. FRAUD
Response from developer
Hi there, I'm sorry you haven't enjoyed your Morse experience. I'd like to help you resolve this issue! Can you please email me ali@morsemoney.com so I can pull up your account? Please know you can always export your private key, so your wallet is always yours, and we are unable to hold your funds. Best, Ali from Morse
Review
Excelente
HIGHLY RECOMMEND BUT..
Response from developer
Hi there, thank you for supporting Morse! We do have customer support on the weekend, from 4pm to 10pm GMT! We're happy to help you and hear your feedback if you email support@morse.money or start an in-app support chat.
Horrible soporte
Fraudulent App
Waste of timr
This is a scam of gathering informations and ids of people.
Best currency platform on the market!
Response from developer
Thank you so much! We're so happy you like what we're building, and we appreciate your review!
Excelente service
Love it
I recommend everybody to use Morse.
Response from developer
Hi there, thank you very much for supporting Morse! We've just started offering customer support on the weekends, so we look forward to assisting you if you need help again.
Lo mejor
best way to move money internationally
It’s a scam
Customer support replies the next day, and there is no phone number to call. The AI assistant seems to be the only immediate support available, and this was the answer I received:
“The ‘first three transfers free’ promotion you see on the website applies only to international deposits or withdrawals made through linked payment methods, such as your bank account or debit card.
When you send money directly to a Mexican CLABE account from abroad, there is always a small fee: USD 0.50 or 0.25% of the amount you send, whichever is greater.”
In my opinion, this should be explained much more clearly on the website. The promotion gives the impression that the first three transfers are free, but in practice that does not apply to transfers sent directly to a Mexican CLABE account.
Response from developer
We’re very sorry for the misunderstanding, and would be happy to refund the fee you were charged and issue you an additional goodwill credit. It appears that some promotional copy was live in the app for you which was not correct, and we’re fixing that now. Please accept our apologies. We hope that we’re able to win your loyalty with the refund plus the goodwill credit. Yours, Mike co-founder & CEO.
New Name, Same Issues and Bugs, Absent Support Team, and Poor Execution of Otherwise Great Ideas
Response from developer
Hi there, we're sorry to hear that you haven't had a positive experience with Morse. We're legally required to ensure activity on Morse complies with our Terms of Service, which is why we sometimes have to pause account activity while we complete these checks. We offer different referral programs at different times, and we will take your feedback into account for the next referral program! I'd be happy to speak to you more if you're willing to email me ali@morsemoney.com so we can better help you! Best, Ali from Morse
ID verified accounts mean nothing
I definitely do not recommend this app and I will be filing every possible complaint and report I can making sure they are forced to do something about it.
Response from developer
Hi there, we're very sorry to hear about this experience. Can you please email me ali@morsemoney.com so I can personally take a look at your case? Thank you! Best, Ali from Morse
