Motel Rocks User Reviews
Customer Experience
~ Based on 173 written reviews from the US App Store.
What users say
Summarized from real user reviews of Motel Rocks. Based on 2K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 💕Lovely clothes
- 🤩Great quality
- 🤗Excellent customer service
Negative things
- 🐢Slow and laggy app
- 🤯Glitchy and buggy app
- 💰Expensive clothing
- 🤔Sizing issues
- 🤷♀️Poor return process
Is Motel Rocks Safe?
Motel Rocks appears safe based on user ratings. AppsHunter Safety Score for Motel Rocks is 94/100.
This assessment is based on 1,998 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 1,998 App Store ratings for Motel Rocks.
Is Motel Rocks Legit?
Motel Rocks appears to be a legitimate app. AppsHunter Legitimacy Score for Motel Rocks is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Such a terrible app - doesn’t work on my iPhone or IPad. Won’t let you select size when adding to cart as it glitches every damn time. And on the IPad the thumbnails are all pixelated. Surely your brand can afford to do better!?!
i love this store probably one of my favourites for clothes, but the app seriously needs improvements it’s insanely laggy to the point i can barely even look at my basket it just glitches and then the app goes off, was thinking it was my phone but many others r saying the same it barely works when you go on it
Show more
This app has been awful for ages now and even with a new update it’s still terrible, it lags and when you try to look at sizes in stock it just adds random stuff to your basket, really annoying to use and puts me off buying from them
very glitchy and slow. a lot of problems with the wish list, it never loads or remembers what i’ve liked previously. crashes every time click ‘view orders’
super super glitchy and slow, which puts me off browsing the clothes
Awful app. Glitches when scrolling, slow reload. I have items favourited and yet online and in app account, there are always no favourites to be found. I have black hearts on certain items so I know the system isn’t working. The checkout won’t let me delete items in my basket, so I can’t checkout with the bits I want. Nice products but expensive for the quality.
Show more
I love this brand so much, but the app is so buggy it’s almost not worth the hassle, which definitely does the products a major disservice. The app is barely functional.
Customer Service sucks
Clothes are lovely but can’t even see them, the app is so glitchy you can’t even view items anymore.
The clothes are great, if only I could check out. The app is so glitchy, I can’t look at my wishlist and I can’t scroll through my basket without it crashing or freezing
Such a terrible app interface. Doesn't show anything on my wish list and I can't click on anything. Please fix it...
clothes are cute and all but its stupid that theres nowhere to track my package on the app
Love this brand so much clothes always look great, but on iOS the app is so slow and glitchy and randomly deletes things from my wishlist sometimes.
takes over 2 weeks to come and the always charge an insane amount of duties. I love their jeans but after ordering a 2nd pair, paying $150 plus $50 in duties, i won’t shop here again .
I love the clothes and the brand however the app is so glitchy and slow. At the moment it won’t let me click on anything when I hit the basket icon so I can’t move to another screen or anything it just freezes. Furthermore, it takes so long for my wish list to load, sometimes it also freezes. My phone is fully updated and so is the app, so glitches are within the system.
Show more
Lots of cool unique pieces
App is terrible, items won't load properly and search function is temperamental
Website offered 15% discount however wouldn’t accept at checkout. If there was something else needed I didn’t see it.
The app don’t work well and I wrote to them but they don’t respond I really wanted there jeans tho.
App doesn’t work
