Don’t expect them to cover you!
I was in an accident in a rental car, I had FULL coverage and when I filed the claim they refused to get it..now I’m filing bankruptcy..thanks for nothing!!
Was Very Happy With Motion Until Today
I needed to cut expenses and looked around for new car insurance. I signed up with Motion and got the exact same coverage I had at The General for over half the cost. I happily paid my premium each month and was planning to renew with Motion when my coverage year ended. Well I got a letter from Motion stating they were canceling my coverage at the end of my coverage year which is in another month. The reason given was that the program I was in was done away with and I was not a good fit for any other insurance product. I do appreciate a little bit of the heads up on the cancellation. At the same time I’m very angry and disappointed because I thought I finally found the coverage I needed at a price I could afford. My budget is very tight and this is the last thing I need. I won’t be recommending you to anyone because they will only get a year of coverage out of you guys anyway. For all of the complaints I have heard about you people, I gave you a chance anyway and you proved everyone right. Thanks for the “great” year!🤬
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DO NOT USE THIS INSURANCE COMPANY
As Of the date of this review I am still waiting for payment on an accident I had in September of 2021. This insurance company does not handle its own claims it uses a third party called DMA claims which will not answer calls, return emails, or give you a straight answer. They string you along and tell you they’re sending the claim to various departments which are other third party companies. BEWARE. If you have a current policy I encourage you to seek coverage elsewhere or end up in the same loop as I am with no way to force this crooked company to pay. Motion auto closed it’s office in my state (utah) after one year of operation.
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Stole my money fraud insurance
After my 6 months were up it charged me 300 dollars and deleted my account and customer service did not help me.
App never loads
I feel like ever time I try to open app, it never works. I’ve had no problem getting the insurance I need or emailing customer service. So the co seems to do their job well. Just not the app. So maybe they can work on that.
