MountainCU Mobile User Reviews

MountainCU Mobile
MountainCU Mobile
Mountain Credit Union

Customer Experience

Positive experience66.7% of reviews
Neutral2.8% of reviews
Negative experience30.6% of reviews

~ Based on 36 written reviews from the US App Store.

What users say

Is MountainCU Mobile Safe?

MountainCU Mobile appears safe based on user ratings. AppsHunter Safety Score for MountainCU Mobile is 96/100.

This assessment is based on 2,566 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 2,566 App Store ratings for MountainCU Mobile.

Is MountainCU Mobile Legit?

MountainCU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for MountainCU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Long Time Banking Customer

I have done business with MCU for many years.
After having researched various local banks 25 years ago I took out my 15 mortgage with MCU because of the competitive rate.
I have seen the bank grow and improve over the years. Every once in a while I still find a situation with room for improvement but overall it is a good bank and great people to do business with.
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Take too long with everything

I’m not liking my experience so far. Everything is too delayed with this bank

Ripped off for over $200

I hate depositing checks as you didn’t allow one for over $200 to clear bc I didn’t write “for deposit only.” No notification, so when I caught it a few months later, I had already shredded bc the deposit was made. Not asking someone to re-write a check. Better communication should have been made—an email at minimum.
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Best

I love everything about this app. I have other bank apps and this one is superior by far. Thank you for all the options!!

Sub accounts

I love that I can have several different sub accounts in my savings account. Each month I transfer money into Christmas travel, car insurance and others. So I'm never run short when these are due or when I want to go see my family.

Great

Easy mobile deposit. Great app and employees always the nicest people!

Impressed

The app works better than the people in the bank it’s self.

Failed app

This is a failed app

Hahaha

Great place lol

Buggy

This app is horrible, I don't know how its so difficult to make a half decent app. It consistently has problems. It has been refreshing for 3 days even after the update. Fix it.

Best banking ever

The best bank for Western North Carolina

Inconsistent

The app frequently stops working for a full day or two at a time.

Broke App

Upgrade not working on iPhone iOS 15.
Michael61

Broke App

Had to upgrade, how many did you break in doing so. Repetitions please!

Option

Need options to block card or pause account and be able to unlock when ready instead of having to cancel card because of a scam or something else

Okay MCU

This app is wonderful. Very workable when I am having to work and on weekends. I am enjoying the credit score visibility.

Best Credit Union ever

I have been so Blessed with MCU. They are very professional and very caring . It’s easy to do anything on line as well in office. Great people I work with on loans or just question’s on my account and safety . I have the Fletcher Credit Union and they are amazing . They have the best team and people they will have your back and protect your accounts. I would not go any where else. I will keep them as long as this old world keeps getting crazier they give me peace of mind .
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Deposit checks

Love this option since it so hard to get to a branch to deposit checks.

Mountain credit union RULES

My grandpa, grandma, mom, dad, my sister and I all use this bank, it’s awesome that they have an app for MCU and honestly this format is beyond great!👊👍 and it’s the best app for banking that I’ve experienced. And I have had other banks. Transfers to and from other accounts are instant and you can even set up notifications to tell you you how low or high ya are with your money. It’s AMAZING!!
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Easy to use and very convenient

I moved away from NC but it’s still a breeze to mange my accounts