Renting but led on this app is not a good idea
I rented bikes in West Concord Massachusetts and it took over 40 minutes to unlock four bikes. After our bike ride, it took forever to return the bikes. The app wouldn’t let me end the ride in order to lock the bikes back up. Customer service was not helpful. They would tell me the steps to returning and locking but couldn’t understand that these steps weren’t working. There’s no one to speak to, only a chat options that takes a long time to communicate back and forth. I will never rent using this app again. Hopefully the Town of Concord can find another company to use to rent bikes.
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Glitchy app, fun rental
I used this on a kayak rental in Kansas. It was fun check out worked well. App just froze on one of the instruction slides.
Then return the camera through the app kept going black, my camera app worked fine but was black in the app. So my friend logged in on his phone to do the return. Got one returned and put away then the second didn’t take so we had to remove it all from the lockers again take the pics and it took the second time.
Then return the camera through the app kept going black, my camera app worked fine but was black in the app. So my friend logged in on his phone to do the return. Got one returned and put away then the second didn’t take so we had to remove it all from the lockers again take the pics and it took the second time.
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Bike Rentals
The Movatic app allows you to rent bike lockers in various cities. It’s easy to use! They have a good customer support that helped me when I experienced an issue. I think this is a great idea and service to encourage people to bike more! :)
Trash app that doesn’t work
I rented a kayak but there was nowhere in the app to start the return. All the kayak lockers had issues. Some don’t lock at all. Customer service kept telling me to re-rent it so I could end it. Couldn’t re-rent, couldn’t end. If I get charged for extra time, I’m going to be soooo livid.
Terrible Experience
I rented a bike on the waterfront in Newburyport. When I returned the bike there were 3 slots open to return it to, but all 3 of the cables were broken. I had to wait an hour until someone rented one of the other bikes that had an unbroken cable. After I finally locked it and left, I started getting messages from Movaic saying that I needed to return the bike. It’s 24 hours later now and I’m still getting the messages. There’s no one to call to clear up the mess. I’ll never rent another bike through them.
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