Long wait times and Bad application
Honestly I shouldn’t be sent on a scavenger hunt to go find my food. It took 3 hours to finally get everything settled but when contacting customer service they were not very helpful either.
Whenever you try and enter any credit card information the application will keep jumping/reloading the screen.
Whenever you try and enter any credit card information the application will keep jumping/reloading the screen.
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Super disappointed
If you can use another app, do it. I set a time for a delivery, never got a confirmation, started a chat where the person told me that my food would be delivered a half hour early because that’s “the time I set.” I said fine because I figured early food is better than late. No I was wrong. Not only was my food late, but I started another chat to figure it out and all they could say was sorry for the delay and that in the future they’d try better. Then THEY ended the chat. When I still have no idea how long or where my food is exactly, and I’m the one paying for it, but they can just stop talking to me and ignore me if they want. Such a waste of time.
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Inaccurate
The estimated time of arrival ended up being an whole hour late. There is no customer service whatsoever to speak with someone about issues. Won’t be ordering from mr. delivery. Also like to add all their promo codes are trash and never work.
Do not recommend
Used this once and never again. I ended up getting the wrong food and they couldn’t get my actual food delivered too me so they were supposed to give me a refund and I never got it. I called there customer service 3-4 times and they kept saying they would call me back within 24 hours and never did! Horrible 🙅🏽♀️🙅🏽♀️🙅🏽♀️
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Horrible
I created an account with my address and everything only to find out that they don’t deliver in my area. As a good delivery app I feel they should deliver all over. If not they should thrill you ahead of time that they don’t deliver to certain areas.
