Great experience!
My 11 year old cousin is a huge Mr. Beast fan and the #1 activity he wanted to do while visiting California was eat a Mr. Beast burger. I had no clue what this was all about and I’m here to say that this concept is so cool! Ordering the food on the app was user friendly and finding my nearest location was simple. The key to truly enjoying the best burger possible is to eliminate the food delivery service and order for pick up. Not all locations offer pickup, however, when reading other comments it seems that long wait times for food delivery decreased the satisfaction of the food. If any of Mr. Beast’s people are reading this, thank you! My cousin (who lives in Denmark) even took home the burger boxes to show his friends, his life’s mission is complete now.
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Beware!!!!!!
Order burger through this app. Burger were great, fries sucked. Biggest problem is that my debit card got compromised after this transaction. I have had the same debit card forever. Never had any issue traveling, shopping online, or any retail or fuel purchase. I am very careful. Had the same debit card for 10+ years. 6 hours after burgers and I get emails from Walmart thanking me for purchases and a subscription out of AL, GA, and IN. Check your card if you use this app.
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Food never arrived
In an honest review of my experience, I can only provide one star. I ordered through the Mr Beast Burger App and my three boys patiently waited for the opportunity to taste the burgers they’ve heard so much about. We are all big fans of Mr Beast and we were excited for the food. Original ETA for delivery was one hour after order. Not a big deal. We were willing to wait.
About and hour and a half later, I was notified that the Uber driver was finally arriving to pick up the food. Immediately after that notification, I received notice that my delivery was cancelled and I should call the restaurant for further details. Calling the number provided, I was connected to a generic and automated voicemail where I left messages requesting information and a call back. Paying $60 for burgers that never came is rough, but telling my three boys that the beast burgers weren’t coming was worse.
**update: adding one additional star as I did receive another email notifying me of my full refund as the “Driver cancelled order”. I can only assume it’s due to the fact that the food wasn’t there or - as other reviews have indicated - the restaurant wasn’t there.
About and hour and a half later, I was notified that the Uber driver was finally arriving to pick up the food. Immediately after that notification, I received notice that my delivery was cancelled and I should call the restaurant for further details. Calling the number provided, I was connected to a generic and automated voicemail where I left messages requesting information and a call back. Paying $60 for burgers that never came is rough, but telling my three boys that the beast burgers weren’t coming was worse.
**update: adding one additional star as I did receive another email notifying me of my full refund as the “Driver cancelled order”. I can only assume it’s due to the fact that the food wasn’t there or - as other reviews have indicated - the restaurant wasn’t there.
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Order incorrect
Burger and fries are delicious. Love the fact that most places are delivery only and it helps the food delivery apps out, but please make sure the order is correct. I paid extra for bacon and did not receive it. So as delicious as this burger was, I would rather go to a place I can physically check while I’m there to make sure my order is correct.
Highly recommend trying if you haven’t though. Food is great!
Highly recommend trying if you haven’t though. Food is great!
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App and platform too basic and out of sync with integrated platforms
App does not allow user to modify items. The app uses LYFT to deliver food. LYFT driver picked up food 80 mins after it was ready. Food arrived COLD. The app showed status as delivered 40 mins after order placed, when the driver hadn’t picked up the food yet. The order status at bottom of status screen read driver was picking up. Took driver over an hour to pick up. Pick up was not allowed at the location. App only allowed delivery; no pick up. I called LYFT delivery driver multiple times. Told me food would arrive in a few minutes when food hadn’t been picked up yet. Food arrived cold and 90 mins later after the food was prepared and ready. I asked driver was there a problem picking up order. He said no. The LYFT app provided order status info for a different driver than the gentleman to delivered. Food portions - ugh! Toddler size portions. But that’s not an app issue, so we’ll take that up with the restaurant.
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