MSC SEASIDE SHIP
Wonderful experience. Great food. Wonderful and friendly staff all around! Great little casino. All good. Will do again!!
Adding new cruise to app
The ONLY issue i have with this app is i can NEVER add new cruises to it without deleting the app and logging back in. Other than that the app is great!
Check in on the app
I first started with scanning my passport but I did find it confusing as to what they meant by scan cover . After a few attempts I chose enter manually which was easy and quick( under a minute).
Atualização horrível
Após a atualização do aplicativo, não consigo mais inserir mais de um cruzeiro na minha conta. Para conseguir visualizar os diferentes cruzeiros que irei fazer, preciso ficar saindo e entrando novamente no aplicativo. Isso é bastante inconveniente e dificulta muito o acompanhamento da minha viagem. Espero que a MSC corrija esse problema e permita novamente cadastrar e visualizar todos os cruzeiros na mesma conta.
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Help
As of today 08/24/26 app keeps saying “server cannot be reached” please fix
Cruiser friendly app
New cruiser :) I've only been on MSC so can't compare but really impressed with app and company!
MSC App the worst
MSC cruises are great, but their app is the worst! Can’t ever log in or complete things via the app
Auto checkin
So far so good, booking, customer service, check-in, excursions choices seem to be good. Smoothly so far
Excellent crew members
Every crew member in this ship is amazing, they made us feel so welcome, the customer service is exceptional. Thank you all . So far we enjoy a lot in this ship.
Its user friendly interface
But needs some more fixes
Useful
Very easy to use and very useful.
Loads of Fun
After learning how to maneuver within the app we are now going on our third cruise (same itinerary) because it is ALL so doable AND enjoyable!
Rextwo
My only problem is I got my wife checked in but I cannot finish my own check in comes up room already checked in
needs improvement
It does not allow updating or saving account data. Nor does it allow confirming cruises.
Super
Me encanta
Bad App
Disappointing app. It doesn't allow you to edit data. It saves and always shows the previous information. I have a reservation and it lets me upload it.
MSC
The best sea boat ever. I will see you in Dec for my birthday
Bad app
Sends excessive spam notifications. The map can be zoomed out too far or into a weird orientation and becomes impossible to use. When you're off the boat, you cannot use the app to see important information like "when do I need to be back". Searching for users is completely broken. You need exact spelling including middle name, every time house add someone in another cabin to an event. There's no way to save these folks, even if they are contacts, and make that process easier.
Yet somehow this app has 83K ratings and five stars! Presumably folks are asked to leave five star reviews on the cruise, which afaik is against the Apple policies.
Generally as well, there are three things I want - map, today's events, and booking, and all are not on the Home Screen. Instead, house ads. Really cheapens the experience
Yet somehow this app has 83K ratings and five stars! Presumably folks are asked to leave five star reviews on the cruise, which afaik is against the Apple policies.
Generally as well, there are three things I want - map, today's events, and booking, and all are not on the Home Screen. Instead, house ads. Really cheapens the experience
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Snowbirds in Summer
This is our first MSC cruise, and a step up from the other cruise line we previously sailed on. We are officially hooked on MSC. The ship is more luxurious, the staff are overall more friendly. We booked this cruise 3 weeks ago. The price was amazing (Flash Sale). Our cabin has a balcony and the staff on our floor has gone above as he remembered our names and cabin from the 1st moment we met. The same personal attention is happening in the dining room restaurant. This ship is enormous, but has a small ship appeal. I hear staff saying “ welcome family”. Everything is clean. There are hand washing stations at the entrance of the buffet. We plan on being repeat cruisers!
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Separating out bookings
All passengers should be linked together for booking purposes unless they request to be separated out! Otherwise chaos ensues! If booked through third parties this shouldn’t affect group bookings should it? Having to get dining together sorted and also check in at different times when booked and paid together is not fun!
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