Bad app
Sends excessive spam notifications. The map can be zoomed out too far or into a weird orientation and becomes impossible to use. When you're off the boat, you cannot use the app to see important information like "when do I need to be back". Searching for users is completely broken. You need exact spelling including middle name, every time house add someone in another cabin to an event. There's no way to save these folks, even if they are contacts, and make that process easier.
Yet somehow this app has 83K ratings and five stars! Presumably folks are asked to leave five star reviews on the cruise, which afaik is against the Apple policies.
Generally as well, there are three things I want - map, today's events, and booking, and all are not on the Home Screen. Instead, house ads. Really cheapens the experience
Yet somehow this app has 83K ratings and five stars! Presumably folks are asked to leave five star reviews on the cruise, which afaik is against the Apple policies.
Generally as well, there are three things I want - map, today's events, and booking, and all are not on the Home Screen. Instead, house ads. Really cheapens the experience
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Snowbirds in Summer
This is our first MSC cruise, and a step up from the other cruise line we previously sailed on. We are officially hooked on MSC. The ship is more luxurious, the staff are overall more friendly. We booked this cruise 3 weeks ago. The price was amazing (Flash Sale). Our cabin has a balcony and the staff on our floor has gone above as he remembered our names and cabin from the 1st moment we met. The same personal attention is happening in the dining room restaurant. This ship is enormous, but has a small ship appeal. I hear staff saying “ welcome family”. Everything is clean. There are hand washing stations at the entrance of the buffet. We plan on being repeat cruisers!
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Separating out bookings
All passengers should be linked together for booking purposes unless they request to be separated out! Otherwise chaos ensues! If booked through third parties this shouldn’t affect group bookings should it? Having to get dining together sorted and also check in at different times when booked and paid together is not fun!
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Pax
Not very user friendly
Elizabeth Ifi
It was my first cruise, and the booking was easier than I expected. I am content with the progress so far, yah happy days😀
Mr Luong
Not user friend
Amigable
Creo Que era complicado, pero fue facil y con tiempo suficiente para buscar y escribir.
Tt
Tres pratique
Great
Great
Useless, keeps crashing
I have deleted and reinstalled the app and keep having the same problem of it keeps crashing and says not connected to the WIFI when I clearly am. Terrible. BTW. You are EXPECTED to use this app for ANY info on your cruise. Unless you pay for internet, it is JUNK. Another money grab and another reason not to use this horrible cruise line.
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Good
La mejor naviera del mundo
Pratique
Application fluide et simple d’utilisation
Accessibility
As someone who is legally blind it is very hard to see the writing in the app with a white back ground. A lot of legally blind people love dark mode because it will allow for a black back ground and white lettering. If you were able to do something like this then I would gladly give the app a 5 star rating. Sadly for now it’s just so hard to see everything within the app.
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Não acessa nada
Após atualização não é possível acessar nem pelo código da reserva, nem pelo cadastro
Crucero
Me gusta mucho me hace muy fácil organizar mi viaje
不错
人家这个app好，比艾达魔都这些邮轮的app好用多了
Intuitivo
Aplicativo muito fácil de usar, super intuitivo.
Greatest and Enjoyable Experience
All went well thus far with check-in and getting luggage tags, and more. I want to give kudos to Ms. Hima from MSC Digital Team, she was very helpful, kind and professional. She provided excellent quality of Customer Care to me and my wife. Wishing her greater success.
MSC 1st time
Working on booking restaurants and massages and getting great deals, still getting used to app being a 1 st timer
Lost luggage
The ship is nice and everything but I lost a luggage not good at all I had a bunch of things in there. MSC FIX YOUR LUGGAGE SERVICE!
