Terrible app
Doesn’t remember any info, aborted with error codes multiple times. We must have entered three people’s passport info 15 times to get an error code at the end but no indication what the error was. So stressful I was in tears as have been checking every day for weeks to buy tickets.
Download audio before your tour
We didn’t have any issues with the app: just download and get everything set up before you get there and it should work fine. I bought tickets outside of the app.
“Required” app system awful
Like some other Barcelona sites they “require” you to download the app and are pushy about it. Actually you don’t need to, but they make it difficult to do stuff if you don’t.
When you do use it, the recording freezes frequently and you need to find your spot in the segment again. Not just me, my partner too.
Look, just email people a QR code for entrance. It’s not hard. Give people a handset, and tell them if they prefer they can download an app an use their own earbuds, but it should not be mandatory and it should not be harder to visit sites without the app.
When you do use it, the recording freezes frequently and you need to find your spot in the segment again. Not just me, my partner too.
Look, just email people a QR code for entrance. It’s not hard. Give people a handset, and tell them if they prefer they can download an app an use their own earbuds, but it should not be mandatory and it should not be harder to visit sites without the app.
Show more
Audio stops every 30 seconds
Audio stops every 30 seconds.
Ne fonctionne pas
Impossible obtenir ticket comme beaucoup de client
