App does not function correctly
1) When clicking "add refund method", an infinite-loop of Verification Links is sent and there is no way to add a new refund method.
2) a new refund method cannot be added via Profile > Refund Method
3) My Purchases > Open lists all pending refunds. When selecting any, the user cannot change refund method, differently from what in-person agent says
2) a new refund method cannot be added via Profile > Refund Method
3) My Purchases > Open lists all pending refunds. When selecting any, the user cannot change refund method, differently from what in-person agent says
Show more
Love knowing when the credit hits…
This app works well - wherever Global Blue is used, they can scan my app’s QR code and all my info populates. Makes it easy in the store. And after I’ve taken care of customs at the airport, it’s great to get the messages that my refund has been paid. Sometimes the extra discounts that pop up for shopping don’t always work, but the rest of the app has made it easy!
Show more
Confusing
Confusing
Total scam
The site AI chat can’t answer basic questions, does not connect with live humans and is totally
Unhelpful
Unhelpful
Bug
There is a bug on the app, the tab “my purchases” on the app shows nothing, when on the website they are all there
Response from developer
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced. This is not the experience we aim to provide. We will share your feedback with our development team for further investigation.





