Terrible app
Doesn’t remember any info, aborted with error codes multiple times. We must have entered three people’s passport info 15 times to get an error code at the end but no indication what the error was. So stressful I was in tears as have been checking every day for weeks to buy tickets.
Download audio before your tour
We didn’t have any issues with the app: just download and get everything set up before you get there and it should work fine. I bought tickets outside of the app.
“Required” app system awful
Like some other Barcelona sites they “require” you to download the app and are pushy about it. Actually you don’t need to, but they make it difficult to do stuff if you don’t.
When you do use it, the recording freezes frequently and you need to find your spot in the segment again. Not just me, my partner too.
Look, just email people a QR code for entrance. It’s not hard. Give people a handset, and tell them if they prefer they can download an app an use their own earbuds, but it should not be mandatory and it should not be harder to visit sites without the app.
When you do use it, the recording freezes frequently and you need to find your spot in the segment again. Not just me, my partner too.
Look, just email people a QR code for entrance. It’s not hard. Give people a handset, and tell them if they prefer they can download an app an use their own earbuds, but it should not be mandatory and it should not be harder to visit sites without the app.
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Audio stops every 30 seconds
Audio stops every 30 seconds.
Ne fonctionne pas
Impossible obtenir ticket comme beaucoup de client
The app wasn’t even necessary
They make you download the app to buy tickets, then when you buy them in the app, it opens a website. What was the point??
Needs work
The audio guide is glitchy and will randomly stop and start over. Gaudi would have hated this app.
Nao consigo mudar a língua
O app baixou em alemão e não consigo mudar de jeito algum para inglês ou espanhol. Como não entendo nada em alemão, não consigo nem achar onde se trocar a língua.
Good start but needs work
I wish that per feature of the sagrada there was a photo versus “from the left” “now look to the right” it was difficult to know what the app was referring to at times.
Unbenutzbar
Auf 2 von 3 iPhones unserer Familie Bender sich die App direkt nach dem Start. Sie ist nicht benutzbar.
AppDefekt
App öffnet sich nicht beim Apple, sondern schließt sich automatisch.
App Crashes
The app constantly crashes when you try to open it. It doesn’t even work…
App won’t open
After reading that bugs had been fixed, I downloaded the app but it won’t open. It’s stuck on the the cover photo so basically useless unless there’s a new fix.
App quit after one second
The recent update is a fail. Impossible to access to the log-in page.
App funktioniert nicht
Wenn man die App versucht zu öffnen stürzt sie ab
App doesn’t open
Not opening beyond splash screen
Buggy
App crashes ever time I try to open it. Attempted to contact support but the web form refuses to send and said missing fields even though all of them were filled out.
Broken
When I visited two years ago, the app worked well. However, after the recent updates, the app won’t even open, it crashes immediately. Stress inducing.
Fix your app
Your app just immediately crashes when you open it. Maybe fix your app??
App crashes all the time NO audio guide for iOS users
The app doesn’t even launch I saw there was the same feedback two years ago and the same issue still persist. The app opens shortly and after it closes again. Deleting and re-installing just doesn’t work very sad as we are here in front of the Sagrada Família and we wanted to have the app experience and now to get a physical one just takes too long to still get the lift ride. Very sad!
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