Unfinished App
Just like the church, this app is not completed. The audio guide was constantly stopping during the segments and then restarting when I hit play. Definitely took away from the educational experience.
Audio guide fundamentally flawed
The app worked fine for tickets, but the audio guide experience was so bad I stopped using it. you have to keep your iphone awake while
listening. If the screen goes off your audio stops. When you start it again, it returns to the beginning of the section. You are effectively a phone zombie if you're listening. This defeats the purpose of such a beautiful space.
listening. If the screen goes off your audio stops. When you start it again, it returns to the beginning of the section. You are effectively a phone zombie if you're listening. This defeats the purpose of such a beautiful space.
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Why?
Downloading a whole app to visit a tourist attraction is ridiculous.
The ticket has a link to the wrong app. The download process took far too long. And the app stopped playing audio so many times that I just gave up. Super frustrating. Just invest in headphones like every other place.
The ticket has a link to the wrong app. The download process took far too long. And the app stopped playing audio so many times that I just gave up. Super frustrating. Just invest in headphones like every other place.
Frustrating bloatware
Frustrating that in order to try and buy tickets you have to download this bloated app that actually just opens web pages and isn’t really an app. It’s slow to load and cumbersome.
And once you’ve gone through the hassle you find it’s sold out many weeks in advance.
Deleted.
And once you’ve gone through the hassle you find it’s sold out many weeks in advance.
Deleted.
Bezahlverfahren nicht auf dem Stand der Technik
Bezahlung läuft immer auf Fehler—> unbrauchbar zum buchen
Useless
Have a tour today. Cannot find our tickets so unable to download the audio guide. What a worthless app.
Fix audio playback
Audio is constantly interrupted if the phone screen goes to sleep. This should not happen and isn’t hard to fix. If paused in this state, the section cannot be unpaused, it must be restarted from the beginning which is frustrating
Audio Guide is glitchy
It pauses every few seconds and needs to be reset, very frustrating
Audioguid richtig schlecht
Der audioguid stoppt während der Führung die ganze zeit und wenn man play drückt fängt es immer wieder von vorne an.
Buggy App
The app could do a lot more but what it does terribly, is it randomly pauses the audio guide. Then when you press play it reverts back to the beginning of the section. Eventually I just gave up and didn’t bother listening more.
It would be great if you could change the voice and speed it up because it’s really slow. Such a bad app for 30 Euros.
Place is beautiful - app not worth the download.
It would be great if you could change the voice and speed it up because it’s really slow. Such a bad app for 30 Euros.
Place is beautiful - app not worth the download.
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Useless App & site
Can’t get tickets on the site, it gets stuck before moving to next page to enter to pay. Emailed them and they deferred me to another email but didn’t even forward it. I got a useless answer to use a gmail or Hotmail. I’m certain Gaudi is rolling in his grave as to how inefficient the technology is and how unsupportive their help desk is. Now paying a brutal $300 for 2 tickets to Viator for an hour tour. They should be ashamed!
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doesnt work
both the app & the website would not complete purchase of tickets
tried 3 different credit cards multiple times
a huge waste of time esp typing on the tiny iphone screen again & again
tried 3 different credit cards multiple times
a huge waste of time esp typing on the tiny iphone screen again & again
Worst app ever
So bad that it js like 1.0 star
Buying Tickets is Hard!!
My first 5 attempt were a total nightmare. I went online to search for the problem. A person said that you need to use a card with 3-D security measures. So I tried my Visa debit card. After the transaction, it takes you to a page that sends you a text message to your cell phone. I entered the temporary code, voila!! I was able to purchase the tickets!! I’m adding more stars. However, they should have an explanation to help people do it, right. I was extremely frustrated.
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Terrible App
This app is no good. You purchase tickets for hundreds of Euros, you expect easy access to your tickets. This app is where we are told to go to get the tickets but none of the information provided gets us access to the tickets. Horrible app.
Terrible app
Doesn’t remember any info, aborted with error codes multiple times. We must have entered three people’s passport info 15 times to get an error code at the end but no indication what the error was. So stressful I was in tears as have been checking every day for weeks to buy tickets.
Download audio before your tour
We didn’t have any issues with the app: just download and get everything set up before you get there and it should work fine. I bought tickets outside of the app.
“Required” app system awful
Like some other Barcelona sites they “require” you to download the app and are pushy about it. Actually you don’t need to, but they make it difficult to do stuff if you don’t.
When you do use it, the recording freezes frequently and you need to find your spot in the segment again. Not just me, my partner too.
Look, just email people a QR code for entrance. It’s not hard. Give people a handset, and tell them if they prefer they can download an app an use their own earbuds, but it should not be mandatory and it should not be harder to visit sites without the app.
When you do use it, the recording freezes frequently and you need to find your spot in the segment again. Not just me, my partner too.
Look, just email people a QR code for entrance. It’s not hard. Give people a handset, and tell them if they prefer they can download an app an use their own earbuds, but it should not be mandatory and it should not be harder to visit sites without the app.
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Audio stops every 30 seconds
Audio stops every 30 seconds.
Problem mit wo anders gekauften Eintritten hinzufügen
Hatte ein Problem mit den wo anders gekauften Eintritten und dem
hinzufügen.
Konnte die App deshalb nicht nutzen!
hinzufügen.
Konnte die App deshalb nicht nutzen!
