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MSD Bill Pay

MSD Bill Pay

by Vertex Business Services LLC

193 ratings
90 reviews
🔧 Utilities

Archived App (Last seen on 13 Aug 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
September 8, 2015
Updated
February 17, 2026

Features

Developer

Vertex Business Services LLC
✨Promote your app ✨
MSD Bill Pay screenshot #1 for iPhone
MSD Bill Pay screenshot #2 for iPhone
MSD Bill Pay screenshot #3 for iPhone
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Reviews summary↘︎
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📝1+ tags
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🔄6+ apps
Alternatives↘︎
❓4 answered
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📦w/o updates
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About

Easily pay your sewer bills and view your account summary on the go. This free application allows convenient access to your billing accounts linked to your profile.

✓Pay sewer bills
✓View account summary
✓Access billing accounts
✓Manage MSD profile
Show original description

What users say about MSD Bill Pay

Reviews of MSD Bill Pay are mostly negative: the Utilities app is rated 1.2/5 from 193 App Store ratings. What users like most: ability to view current bill, simple login functionality. Top complaints: payment functionality completely broken, app freezes and becomes unresponsive. Summarized from real user reviews.

Positive things

  • ✅Ability to view current bill
  • ✅Simple login functionality
  • ✅Access to bill history and payment history

Negative things

  • 🐛Payment functionality completely broken
  • 🐛App freezes and becomes unresponsive
  • 🐛Buttons and links don't respond to clicks
  • 🐛Blank/white screen when attempting payments
  • 🐛Pop-up blocker error messages that can't be resolved
  • 🐛Login credentials not saved or recognized
  • 🐛Password reset functionality broken
  • 🐛Autofill not supported
  • 🐛App crashes frequently
  • ❌No actual bill payment capability despite app name
  • ❌Outdated user interface (last updated years ago)
  • ❌Poor website integration and equally broken website
  • ❌Redirects to third-party payment service (DOXO) with excessive fees
  • ❌No autopay functionality
  • ❌No push notifications for new bills
  • ❌Inconsistent bill amounts displayed
  • ❌Unresponsive customer support
  • ❌No password manager support
  • ❌Hybrid browser-based app with poor performance
See all reviews

What's New in MSD Bill Pay

1.2.0

February 17, 2026

Fixed the non-authenticated payment link Fixed the non-authenticated social media links

User reviews

Most RecentHighest RatedLowest Rated

Don’t Even Try

Someone incompetent released this app. It says I need to turn off my pop-up blocker. I assume in Safari. When I do it still tells me to turn it off. Deleting the app and reinstalling it doesn’t work either.
RRobertebob

Msd app

This app will s impossible to use
MUMsd user

Absolute garbage

This app is worthless. It is infuriating. It is shameful that government entity has such a trash app. Can’t log in. Can’t pay bill. How bout you fix this app before you raise my rates again.
Qqavvik

Doesn’t work app

Unable to pay bill as “disable pop-up blocker” which is not available on iPhone 13 for this app in settings.
Ffredff13

Awful App

Tried to update credit card on my app. It won’t let me. Called for help at their office workers there are useless. This app needs totally revamped. I got flustered after spending hours on phone with them. I told them to send me a paper bill in mail.
GEgo earth
See 85 more reviews

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User experience

🐞

Reported Bugs

15 issues

Payment gateway button non-functional or leads to blank screen

Bug

Pop-up blocker error persists even after disabling

Bug

App fails to save login information between sessions

Bug

Password fields not recognized by system keychain

Bug

Account selection dropdown doesn't proceed to next step

Bug

Payment portal locks up or freezes

Bug

Buttons unresponsive to user input

Bug

App crashes after login attempt

Bug

Recurring payment settings don't persist

Bug

Login fails with 'invalid' message despite correct credentials

Bug

App incompatible with iPad and iPhone

Bug

Password reset button doesn't function

Bug

Account number payment link broken

Bug

App pages fail to load completely

Bug

One-time payment gateway message appears but no action possible

Bug
✨

Requested Features

11 requests

Complete app redesign and modernization

Feature

Functional bill payment system

Feature

Autopay/recurring payment setup

Feature

Push notifications for new bills

Feature

Password manager and autofill support

Feature

Direct credit card integration

Feature

Improved error messages and user feedback

Feature

Mobile-optimized payment gateway

Feature

Account number login option

Feature

Proper data persistence for user information

Feature

Regular app updates and maintenance

Feature

FAQ

What does the MSD Bill Pay app do?

The MSD Bill Pay app allows you to conveniently pay your sewer bills and view a summary of your account. It provides easy access to your billing information linked to your MSD profile.

Is the MSD Bill Pay app free to use?

Yes, the MSD Bill Pay app is completely free to download and use. There are no charges associated with using the application for bill payments or account viewing.

Who can use the MSD Bill Pay app?

All customers who have a MSD sewer account are welcome to use the mobile application. You will need to sign up for a new profile on the STL MSD website if you do not already have one.

How do I sign up for an account?

To use the app, you need to sign up for a new profile at the STL MSD website. Once your profile is created, you can link your billing accounts to the mobile application.