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My DC Water

My DC Water

by Vertex Business Services LLC

10 ratings
4 reviews
🔧 Utilities

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 3, 2017
  • July 27, 2023

Features

Developer

Vertex Business Services LLC
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About

Manage your water utility account conveniently on your mobile device. Easily pay bills, view account details, and set up a new user ID to access your billing information. This application is available for all DC Water customers.

✓Pay bills
✓View account information
✓Set up new User ID
✓Access billing accounts
✓Mobile utility management
Show original description

What's New in My DC Water

1.3.2

July 27, 2023

Huna URL changes Privacy statement link updates Billing option fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Buggy and doesn’t work

App doesn’t work half the time. You can’t even log in. The screen freezes. Then most of the actions you want to take it just opens a browser and takes you to the DC Water website, which is also buggy. A total flop.
W in bhamW in bham

How do you log out???

I opened the app several days ago to check my bill, which showed $0.00 due. Tried to log out but could not find any such option although I looked everywhere - so I just left it open.
Got a call from DC WASA today saying I had a past due balance! Had I been able to log out and back in I imagine it would have updated - now I'm late.
Show more
Anew. ListenerAnew. Listener

Just use Safari

This is a joke of an app. All they do is render thr mobile website inside of their app. At least with Mobile Safari I can save my password. If this was a real app it should stay logged in between sessions.
ma3145ttma3145tt

No Way To Log Out on Navigation Side Bar

No Way To Log Out on Navigation Side Bar
FighthegoodfightnowFighthegoodfightnow

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FAQ

How do I pay my bill with My DC Water?

You can easily pay your bill directly through the My DC Water app. Simply log in to your account and navigate to the payment section to complete your transaction.

Can I view my past bills in My DC Water?

Yes, the app allows you to view your account information, which typically includes access to past billing statements. This helps you track your water usage and payment history.

What devices does My DC Water support?

My DC Water is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

Is My DC Water free to download?

Yes, My DC Water is a free application. You can download it from the app store without any initial cost.

How often is My DC Water updated?

The app was last updated on July 27, 2023, with version 1.3.2. Updates typically include bug fixes and performance improvements to enhance user experience.

What is the age rating for My DC Water?

My DC Water has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

What do users think of My DC Water?

User feedback for My DC Water indicates a low satisfaction rate, with an average rating of 1.8 stars from 10 ratings. This suggests there may be areas for improvement in user experience or functionality.

Can I use an existing DC Water User ID with the app?

Yes, you can use an existing DC Water User ID to access your billing accounts within the mobile application. Alternatively, you can set up a new User ID if needed.