cannot set up app
poor sms activation process - does not work!!
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About
Easily rent electric bikes for convenient travel around Vitoria-Gasteiz. Find available bikes, unlock them with a QR code, and enjoy GPS navigation. Pause your ride or end your rental at designated docks.
✓Comfortable electric bikes
✓Scan QR code to rent
✓Integrated GPS navigation
✓Pause and resume rentals
✓Dock at rental stations
✓Report issues in-app
✓Customer support via chat, email, phone
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What's New in MugiBIKE
3.25.2
October 28, 2026
What’s New - Speed-Limited Zones: Now permanently displayed on the map. - In-Ride Navigation: Added a quick navigation button to Points of Interest during your trip. Bug Fixes & Improvements - Fixed registration, email, and captcha issues. - Resolved display bugs for remaining range, subscription offers, and bike buttons. - Improved overall app stability and fixed crashes (including emergency trip endings).
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FAQ
How do I rent a bike with MugiBIKE?
Open the app to find nearby bikes, scan the QR code on the bike, and press the left brake to release it from the station. Your rental begins immediately.
Can I pause my MugiBIKE rental?
Yes, you can pause your rental by parking the bike in a bike rack and tapping 'Pause' in the app. This locks the bike and keeps it reserved for you.
How do I end a MugiBIKE rental?
To end your rental, simply dock the bike at a rental dock within a station. The bike will then be available for the next rider.
What if I have an issue with a MugiBIKE?
If you encounter a problem with a bike, you can report it directly within the app. Follow the on-screen instructions, which may include returning the bike to a maintenance dock.
How can I contact MugiBIKE customer support?
Customer support is available through multiple channels. You can reach them via email, phone, or by using the in-app chat feature.
Is MugiBIKE available on Android devices?
Currently, MugiBIKE is only supported on iPhone devices, according to the provided data. Compatibility for other platforms may be added in future updates.
How often is MugiBIKE updated?
The app was last updated on October 28, 2026, indicating regular maintenance and updates to ensure optimal performance and user experience.
What is the age rating for MugiBIKE?
MugiBIKE has an age rating of 4+, making it suitable for a wide range of users looking for convenient transportation.
