Bullying
Initially I rated the app as five stars due to enjoyable gamification and community elements. However, after four months, I have left the community and uninstalled the app after experiencing and witnessing bullying by multiple community members. Musely could do a better job of moderating and holding folks accountable. I was raised to treat every person with dignity and respect. Unfortunately, many community members do not hold this value.
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So convenient!
I love the Musely products and the convenience of the app. Saving & comparing my photos from different agora confirms how great the products are!
The app
App makes it easy to access help and ask questions as needed as well as gain insight to all that Musely has to offer.
Easy
Super user friendly and easy to use app, I’m not tech savvy and it has been very intuitive. 10/10
So convenient
I love how easy they make it to have a great skincare plan.
Mostly great, with… quirks?
The app has some great features where you can manage your subscription, connect with other people using the products, get help from an expert, etc. But the avatar is weird at best and the skin treatment game to earn gems just feels like they are trying too hard.
App Only Not Treatment
App is easy to use & has a ton of great resources!
So cool
I love it it made my skin nice
And bumpy
And bumpy
Easy to use!
Great way to track skincare
Spot Cream and Anti Aging Cream
I got amazing results with these products! They work like magic and I will never go without them again!
Great app
Easy to navigate and with great info
I cleared my hyperpigmentation up 2 yrs ago completely with Musely. But I’m back due to hormones.
By best chance!
Great for tracking progress
I love having the app and having all my photos of my skin progress in one place. Keeps me accountable to staying consistent with my prescription spot cream.
Eye cream
I received an empty product container. I pumped it 40+ times and no product. Submitted a ticket. All of that money to be this disappointed
Very easy to use
Super easy to navigate and keep track of your orders
Can’t login, won’t allow me to view cart
I really would like to use this but unfortunately the website and app both won’t allow me to place an order or view my cart. Super frustrating and creates a huge lack of trust.
It's informative
Great app to use along with your treatment.
Great App
The Musely App is very user friendly and there are an endless number of available resources and features to help navigate products and use.
My order delivered short
I ordered and paid for two bottles of melisma cream. Only one bottle arrived and I am unable to reach customer service for resolution.
Margaret Powell
Margaret Powell
Pleasantly Surprised
I couldn’t believe how simple the process getting started on HRY was with Musely! The Dr answered my questions right away. Then the shipping was fast! Very impressed!
