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Musely

Musely

Prescription Beauty & Health

23K ratings
1128 reviews
With Ads
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • December 10, 2012
  • September 24, 2026

Features

Developer

Trusper, Inc.
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About

Access prescription skincare treatments and medical advice from dermatologists and pharmacists online. This app offers effective medication and therapeutic procedures for various skin conditions and general skincare, delivered conveniently to your home.

✓Prescription skincare treatments
✓Online dermatology consultations
✓Medical treatments for skin conditions
✓Therapeutic skincare procedures
✓Convenient home delivery
Show original description

What users say

Summarized from real user reviews of Musely. Based on 23K reviews and a 4.7/5 average, it highlights the 7 positives and 45 negatives reviewers mention most about this Shopping app.

Positive things

  • 🤗Surprisingly helpful and kinda fun
  • 👍Easy to use app
  • 💫Awesome interaction with physician
  • 🌟Best skin care available
  • 🏆Comprehensive company with great products
  • 😊Skin journey transformation
  • 🙌Significant results in just two months

Negative things

  • 😡Absolute worst company ever made
  • 🤯Clunky app cannot access eNurse
  • 🤔Everyone sees something different
  • 😒App is awful and there goes your 60-day guarantee
  • 🤯Horrible app
  • 😡All for them! No improvement
  • 🤑Scam
  • 😡Poor service, still waiting for order
  • 🤬Terrible user interface
  • 🤔Full access to calendar? Not necessary
  • 😞Slow and not helpful
  • 🤯Needs updating often
  • 😡Read the fine print!
  • 🤬Hair product doesn't work
  • 😒Need help
  • 🙄Alarms
  • 😡Shipping penny pinchers
  • 😞Bring back the DIY!!!!
  • 😡Locked out
  • 🤯The recent update makes the app even more difficult to navigate
  • 😡Hidden fees, tons of rules, and turned my skin orange
  • 😡Don't waste your time
  • 😡Terrible customer service
  • 😒App keeps throwing me out
  • 😡DO NOT BUY
  • 😒Beware
  • 😒Can't open the app!!
  • 😒Hard to navigate
  • 😡Not happy
  • 😡Worse service and product
  • 😡More about selling stuff than providing medical care
  • 😡Stupidest app ever
  • 😞Disappointing
  • 🤯New update makes content slow
  • 😒Don't like the updates
  • 😒New update
  • 😒Disappointed with new update
  • 😒Issues with receiving text after installing
  • 😒Douge
  • 😒Ruined by update
  • 🤯What the * is this new app design?
  • 😒Shopping
  • 😡Terrible customer service
  • 😒Constantly send notifications for their products I don't want
  • 🤯App keeps throwing me out
See all reviews

What's New in Musely

7.4.31

September 24, 2026

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

I cleared my hyperpigmentation up 2 yrs ago completely with Musely. But I’m back due to hormones.

By best chance!
CDW415CDW415

Great for tracking progress

I love having the app and having all my photos of my skin progress in one place. Keeps me accountable to staying consistent with my prescription spot cream.
Koio9Koio9

Eye cream

I received an empty product container. I pumped it 40+ times and no product. Submitted a ticket. All of that money to be this disappointed
Kaye MackKaye Mack

Very easy to use

Super easy to navigate and keep track of your orders
PetiaRodPetiaRod

Can’t login, won’t allow me to view cart

I really would like to use this but unfortunately the website and app both won’t allow me to place an order or view my cart. Super frustrating and creates a huge lack of trust.
Bria lmBria lm
See 1123 more reviews

User experience

🐞

Reported Bugs

5 issues

eNurse check-in feature not working

Bug

Inability to see doctor messages

Bug

App crashing and freezing

Bug

Rewards system not functioning properly

Bug

Prescription information not syncing correctly

Bug
✨

Requested Features

5 requests

Search function for community forum

Feature

Ability to upload progress photos on any day

Feature

Geographical tag for product availability

Feature

Calendar integration without full access

Feature

Improved customer support channels

Feature

FAQ

What is Musely?

Musely is a platform that provides prescription skincare treatments and medical advice through technology. It connects users with dermatologists and pharmacists to deliver effective medication and therapeutic procedures for skin conditions and general skincare online.

How does Musely work?

You can access skincare medical treatments online through Musely. The app enables dermatologists and pharmacists to deliver and administer medical treatments, including effective medication and therapeutic procedures, directly to you at home.

Is Musely free to use?

The provided information indicates the app has ads, suggesting it is free to download and use, with monetization likely coming from advertisements. Specific costs for treatments or subscriptions are not detailed in the description.

Who is Musely for?

This app is designed for individuals looking for convenient and affordable access to prescription skincare treatments and expert dermatological care from the comfort of their homes.

What kind of skin issues can Musely help with?

Musely offers medical treatments for both specific skin conditions and general skincare needs. It utilizes effective medication and therapeutic procedures administered by dermatologists and pharmacists.