Overall
Please do yourself a favor and do not do business with this company. I have my 401(k) from my previous employer with them, and so far all I have received are excuses. Every time I follow up, they claim I am missing paperwork or need to complete additional forms, even though I have already submitted everything requested. They continuously give me the runaround with no real progress or solutions.
If you currently have money with this company, I strongly recommend withdrawing it as soon as possible.
My case was assigned to David Arnold, and the experience has been extremely frustrating. He does not answer phone calls, and when he responds to emails, it is only to request more paperwork or shift responsibility—never to provide a clear resolution. This company it’s wordless and the people who work there are so incompetent.
If you currently have money with this company, I strongly recommend withdrawing it as soon as possible.
My case was assigned to David Arnold, and the experience has been extremely frustrating. He does not answer phone calls, and when he responds to emails, it is only to request more paperwork or shift responsibility—never to provide a clear resolution. This company it’s wordless and the people who work there are so incompetent.
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Worst app ever
Can’t image a legit company could run such a garbage app
Just Doesn’t Work. Makes me question investing with MoA
This app on iPhone works only 10% of the time and that’s being generous. In this day and age it’s outrageous that a finance company can’t get its act together and provide an app that’s functional so investors can track their accounts. This lack of functionality is a long standing issue. Get it fixed!
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App hasn’t worked all year
App doesn’t work. Reported to the company several times.
Unbearable App
Do these people even try to upgrade this App or fix issues? I’ve never been able to get it to work.
