Doesn’t work
Can’t select medical plans on the app. And the website shows the wrong plan selected with no option to change it
Response from developer
Thanks for flagging this. We’re sorry for the frustration this caused. Plan selection and changes are tied to eligibility and enrollment data, and the app and website should reflect the same information. This doesn’t sound right, and we’d like to look into it. Please contact our member support team at 800-800-7616 so we can review your account and help resolve the issue.
Technical difficulties
I have been trying to log in for more than a month and this message comes out
**We're currently experiencing technical difficulties related to our network servers and ask that you please try again later.**
OVER A MONTH!!!!
**We're currently experiencing technical difficulties related to our network servers and ask that you please try again later.**
OVER A MONTH!!!!
Customer service
Most unresponsive customer service I’ve ever seen! I’m sitting here deathly Ill unable to get my doctors note. I have nothing else to say other then what gives you the human decency to not care at all. If your system is down you might have well cost me my job. Could have just let me know not to have wasted my time. I know your phones are not down and you can apparently ignore me. I’m so sorry you have the privilege to do that.
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Registration is broken
After entering info and pressing “Proceed” screen goes black seemingly forever. Tried twice and gave up with the app.
1year
Rediculous 1 year to get an appointment.
