Scam
Credit Card Change
Customer Service
That’s extremely generous considering it was my fault. They honestly didn’t have to offer any refund at all. So even though I still have to lose $40, I’m very grateful to get anything back at all.
This whole process took 10 minutes. Their customer service is quick and understanding and I’m very thankful to be dealing with such a good company.
Response from developer
Thank you for sharing your experience! We appreciate your understanding and are glad our support team was able to assist you. We always aim to provide helpful and fair support while reviewing each situation individually. We’re also happy to hear you found the app well designed, even if it wasn’t the right fit for your goals at this time. Thank you for your kind words about our customer service team. If you ever need assistance, you can reach us at hello@nocarbschallenge.com.
Scam
Horrible service and options
RIP OFF
FRAUD . STAY OUT!
Response from developer
We’re sorry to hear about your experience and understand your frustration. Once a subscription has been successfully cancelled, it should not continue billing beyond the active paid period. If charges are still occurring, this may indicate that the subscription is linked to a different account, email address, platform, or a separate add-on product that remains active. If you subscribed via our website, subscriptions can be managed through Manage My Subscription in your account. If you subscribed through the Apple App Store, cancellation must be completed directly in your Apple ID subscription settings. We would be happy to investigate this for you. Please contact hello@nocarbschallenge.com with your transaction details so our support team can review your account and assist further.
Ms Dana
Don’t allow them to suck you in!
Cancellation
Steals Money/Scam
Navigation
Also would be good to put in your own meals. Or if you can still trying to work out how to. Seems quite limited without paying for lots of add ons.
Scam and impossible to cancel
No way to cancel and No answers from support!
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. If you subscribed directly via our website, you can cancel anytime by going to Manage My Subscription in your account. If you subscribed via the Apple App Store, the subscription must be cancelled directly in your Apple account settings. If your account shows as “past due” or you are unable to cancel, it is usually related to billing status or the timing of the subscription renewal cycle. We want to help resolve this for you. Please contact hello@nocarbschallenge.com with your account and payment details so our support team can review your subscription and assist you further as quickly as possible.
Excellent!!!
Adds subscriptions
Two months later I found out there was a third subscription for their AI fitness coach. They charged my account $99.99. I had no way of know in about this subscription. I found no way to cancel the subscription. I went back into my account and was unable to locate the AI Coach subscription.
I contacted support and they canceled it for me. They then tell me they can refund my money because it was a digital transaction. They are scamming people and this is highly unethical. I’m still fighting to get my money back they stole.
Scammers
Register doesn’t work
Brilliant
No now
Scam don’t buy in.
I want my money back at least for the six or so weeks I have left. But since I cannot get into my account - it is blocked- I guess I will not get it.
Response from developer
We’re sorry to hear about your experience. When a subscription is canceled, access typically remains active until the end of the paid period, as stated in the subscription terms. Nutrition values are based on standard database estimates, which can vary depending on portion size and preparation method. If you’re unable to access your account, it may be due to a login issue or email mismatch. Please contact hello@nocarbschallenge.com with your details so our support team can help restore access and review your subscription and refund request.
