Steps
How to do step by step
DO NOT WASTE YOUR TIME!
This app is NOT user-friendly, and the website is even worse! I signed up expecting an easy way to find recipes and plan meals, but instead, I’ve spent more time frustrated than anything else.
I saw several recipes using raspberries, so I bought them (which are expensive in my area), only to find that the recipes on my diet plan had changed and I couldn’t find a single recipe on the platform that used raspberries!
The “Change Meal” feature is practically useless. I’ve tried searching for meals with specific ingredients multiple times, only to get “No recommended meals found.” I saw a recipe for turkey lettuce wraps, searched for “turkey” in the meal finder, and got NOTHING!
Breakfast offers only 3–4 options, many of which are completely unappealing. Pine nuts or hazelnuts for breakfast? Seriously? Lunch, dinner, and snacks are no better. I even tried looking for recipes on the website, only to discover there’s no real website for browsing recipes—just quiz questions and a subscription cancellation option.
What is the point of a meal-planning app if you can’t search for recipes by ingredient or reliably find the meals you were shown in the first place?
I’ve cancelled my subscription and will be sharing my experience on other platforms. Save your money and do your research before signing up. This program has been nothing but frustrating, and I absolutely cannot recommend it based on my experience.
I saw several recipes using raspberries, so I bought them (which are expensive in my area), only to find that the recipes on my diet plan had changed and I couldn’t find a single recipe on the platform that used raspberries!
The “Change Meal” feature is practically useless. I’ve tried searching for meals with specific ingredients multiple times, only to get “No recommended meals found.” I saw a recipe for turkey lettuce wraps, searched for “turkey” in the meal finder, and got NOTHING!
Breakfast offers only 3–4 options, many of which are completely unappealing. Pine nuts or hazelnuts for breakfast? Seriously? Lunch, dinner, and snacks are no better. I even tried looking for recipes on the website, only to discover there’s no real website for browsing recipes—just quiz questions and a subscription cancellation option.
What is the point of a meal-planning app if you can’t search for recipes by ingredient or reliably find the meals you were shown in the first place?
I’ve cancelled my subscription and will be sharing my experience on other platforms. Save your money and do your research before signing up. This program has been nothing but frustrating, and I absolutely cannot recommend it based on my experience.
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Refusing full refund even when with 30-days
This application is a scam, subscriptions are renewed without notification and the organization refuses to provide full refunds, though they are required to do so with 30-days of purchase.
DO NOT BUY!
I accidentally downloaded, immediately cancelled, never used the app, disputed charges for months & Apple Card Services will not remove the charges. This company is a sham and have NO customer service! BEWARE!!
Could use improvements
I like the app, but it doesn’t allow you to adjust the suggested recipes. Like if you use raspberries instead of strawberries. Also it doesn’t have very many meal choices. So far some of the recipes have been really tasty. I will continue to use the recipes until my subscription ends, but I don’t plan to renew.
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My Challenge
It was not apparent to me until I signed up that the charge for the selected plan is a recurring charge. Although I cancelled immediately their no refund policy must be looked at before you commit. There are other plans and apps that are just as useful at no cost.
Just the beginning
Seems to be very user-friendly I’ll let you know later on if I lost anything I’m excited
DO NOT USE
I canceled my subscription months ago and randomly got charged $120. Mind you one subscription is $39.99 and I got charged three separate times in one day. I reached to the customer service email and I am just getting the run around. It’s always “we are sending this to one of our specialists” only to have to restart the entire process again. Im stuck in limbo right now trying to get my money back. Do not use this app. They make it so difficult to cancel your subscription and charge you randomly. There are many other places to get meal advice from. THIS APP IS NOT IT. 10/10 would never recommend.
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So far good
I just started but so far it’s been good to access
Lots of bugs
I like the app, but I’m finding a lot of bugs with it. The calories aren’t tracking properly. I’m using the exercise portion and that is not tracking at all. Also on the exercises, it’s very difficult to follow because there are no voice or sound cues when an exercise is going to begin our end. It’s too difficult to keep staring at the screen and trying to do the exercises.
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Scam
This is the absolute worst app to get a plan, on top of all the charges, when I trier cancelling the app they continued to take the money out of my account monthly. Its been three months of fighting to get this cancelled!!!! Do not get this app this is a scam!!!!!!!
Credit Card Change
Credit card charge despite no subscription. Very concerned. Then received an email from MyChallenge cancelling subscription… bank looking into.
Customer Service
I got a 3 month free trial and within the first day trying it- I realized it just wasn’t for me. It’s a great app but it just wasn’t what I was looking for. I should’ve cancelled right then and there but I didn’t and I had completely forgotten about it until I just got charged today. Naturally, losing $80 on something I never used was a hard pill to swallow. I contacted customer service and they were nice enough to offer a 20% goodwill refund. I tried to get a full refund and they were very understanding and even though it’s against their guidelines- they went higher and offered a 50% refund.
That’s extremely generous considering it was my fault. They honestly didn’t have to offer any refund at all. So even though I still have to lose $40, I’m very grateful to get anything back at all.
This whole process took 10 minutes. Their customer service is quick and understanding and I’m very thankful to be dealing with such a good company.
That’s extremely generous considering it was my fault. They honestly didn’t have to offer any refund at all. So even though I still have to lose $40, I’m very grateful to get anything back at all.
This whole process took 10 minutes. Their customer service is quick and understanding and I’m very thankful to be dealing with such a good company.
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Scam
They charge you even if you don’t have an account. Scam!
Horrible service and options
Horrible service and options
RIP OFF
They are a deceptive group, be very careful as they will sign you up for automatic payment, and if your not on top they will just keep taking your money, even if you never use the service.
FRAUD . STAY OUT!
I subscribe in 2024. Canceled and resounding now that they’re still charging me despite I canceled my subscription. Can not reach them off course , stay out!
Ms Dana
This is not a reputable company Bait & Switch while subscribing they continue to offer “ add on’s” what you get is nothing until you pay more! When asked for a refund instead of my initial $ 30. They return $7. This is totally wrong
Don’t allow them to suck you in!
Don’t allow them to suck you in!
Cancellation
Unable to cancel
Steals Money/Scam
I emailed to cancel the membership which was presented as a “cheap trial.” Never heard back, assumed it was canceled, then got charged again. They claim it’s “made clear” in the checkout process, but if tons of people have the same complaint, MAYBE, just MAYBE it isn’t. Also, if it were reputable, there would be clear directions on canceling, etc. instead of having to file through PayPal, etc.
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