Autoplaying Video Ads!
App is now autoplaying video ads when I'm trying to build a cart. Made me immediately close the app and use a competitor. Seriously, this is beneath your brand. Turn it off or at least give me the option to!
$7 delivery tip
I was really sick and needed delivery. Mind you it was 2 light grocery bags of items. My location is a 5min drive from HEB. They really wanted me to pay automatic $7 tip I can't adjust and the delivery fee. Good bye lost me as a customer.
No store does more than my H-E-B
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Cross device compatibility
Love the app and how accessible it is, but I would love if I could access my shopping list on both my iPad and my phone.
Slow App
The App is okay. It runs slow to open and still hard to navigate compared to others.







