Riddled with bugs
Hardly ever works
LMLou Mc.
Useless app
The Intratone call is declined as soon as I answered it. Apparently, it’s either the AI responding to the comments or the Intratone team has given up fixing the problem.
NNomorecrapplz
Bad
I can get any call so completely useless
SSarcos12
Useless
The Intratone app is completely useless. Notifications often don’t arrive at all when someone rings the intercom, meaning you can’t answer the call or let visitors into the building. Also calls only reach one of the two registered residents, for no apparent reason. And instead of receiving a proper app notification with video and the option to speak to the visitor and unlock the door, you randomly receive a phone call from a random phone number, and you can’t open the door afterwards.
The intercom itself is just as ridiculous. In a building with hundreds of flats, visitors have to scroll through apartments one by one to find the right one, despite the system having a numbered keypad. Why can’t they simply enter the flat number directly? It’s absurdly impractical and wastes everyone’s time.
We’ve missed deliveries because this system doesn’t work properly, and contacting Intratone support has been another nightmare. I first contacted them in August and, despite sending multiple follow-up emails, my messages have simply been ignored.
For a system that is supposed to make building access easier, this is an absolute failure. Unreliable notifications, inconsistent calls, a badly designed interface and nonexistent customer support. One star is generous.
The intercom itself is just as ridiculous. In a building with hundreds of flats, visitors have to scroll through apartments one by one to find the right one, despite the system having a numbered keypad. Why can’t they simply enter the flat number directly? It’s absurdly impractical and wastes everyone’s time.
We’ve missed deliveries because this system doesn’t work properly, and contacting Intratone support has been another nightmare. I first contacted them in August and, despite sending multiple follow-up emails, my messages have simply been ignored.
For a system that is supposed to make building access easier, this is an absolute failure. Unreliable notifications, inconsistent calls, a badly designed interface and nonexistent customer support. One star is generous.
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FWfmlud wj.
Mode ne pas déranger
Et-il possible de créer un mode ne pas déranger avec une plage horaire et de jours définie.
FDFabrice DALLE
Response from developer
Bonjour, vous pouvez désactiver les notifications de l’application pour ne plus être averti des appels. En revanche, il n’est pas possible de programmer des plages horaires spécifiques depuis l’application. Merci pour votre suggestion, que nous transmettons aux équipes concernées. L’équipe Intratone.
