My Intratone

My Intratone

by Cogelec

69 ratings
252 reviews
Free

Details

  • Released
  • Updated
  • October 13, 2015
  • July 7, 2026

Features

My Intratone screenshot #1 for iPhone
My Intratone screenshot #2 for iPhone
My Intratone screenshot #3 for iPhone
My Intratone screenshot #4 for iPhone
iphone
ipad
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About

Communicate with visitors at your door through your smartphone or tablet. Receive video calls, grant or deny access remotely, and manage connected devices. Review your call history to see who has visited.

Receive video calls from visitors
Grant or deny door access remotely
Manage multiple connected devices
View video call history
Audio call door opening via '*' key
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What's New in My Intratone

4.5.0

July 7, 2026

Application improvement

User reviews

Horrible

They sell this as a modern innovative alternative to a traditional normal intercom, but it actually makes something as simple as opening a door unnecessarily complicated because it doesn’t work well.

The system is extremely unreliable, video calling often doesn’t work and calls regularly fail to come through. It creates more problems than it solves and is incredibly frustrating to use
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Keeps Logging Me Out

I keep getting logged out!! i’ve had to get someone in my flat to log me back in more than a handful of times now and it’s made me miss guests arriving and parcels being delivered.

VERY frustrating

Useless app

The app has a major flaw when you receive a call ans try to answer it automatically hang up

Bad customer service

My app stopped working, it keeps logging me out all the time. So I got in touch with customer service. Unfortunately the reply I got was more useless than the app. The person that replied didn’t even read my inquiry, they just send a generic reply. I replied back but it has been weeks since the and no reply. Avoid this company and their products as you won’t receive customer support.
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It’s real bad

Kicks me out of the app sometimes, other times it’s just calling instead of ringing and other stuff. It’s bad.

Developer apps

FAQ

What does the My Intratone app do?

The My Intratone app allows you to communicate with visitors at your door via video calls on your smartphone or tablet. You can receive these calls whether you are connected to Wi-Fi or 5G, and you have the ability to decide whether to open the door for your visitor remotely.

How do I manage devices with My Intratone?

You can add or delete devices that are set up to receive video calls from your intercom system. This means if you get a new phone or want to change which devices are active, you can easily manage them within the app.

Is My Intratone free to use?

Based on the provided information, the app itself is free to download and use. However, its functionality is dependent on the Intratone product range and requires your landlord, property manager, or owner to offer this service.

What if my call goes to audio only?

If your visitor call goes to audio only, you can still open the door for them. Simply press the '*' key on your device during the audio call to grant access.

How can I check who visited my property?

The app includes a history feature that allows you to view your past video calls. This is useful for checking who has called in case you have any doubts or missed a visitor.