Not working
It works sometime ago, but recently when I get called, the app doesn’t show, instead I have a phone number calling (press # to enter - it doesn’t work). And sometimes I have the app call, but when i click on open, it immediately close the app, and also it doesn’t open the door… so basically I’m saying- not working at all.
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Issue with app
Needs updating I do not get notifications and if I do it pops up as a phone number and it does not work properly please provide a fix no intratone app pops up to Open door etc
Non functional
Upon answering the intratone call, the app opens, flashes up the call and declines immediately. You then have to wait until the call from France appears; by which point you have missed your important delivery. You really should not have pushed this update to prod without thorough testing. You have caused many people to be unable to open their own doors.
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Useless app and support
Cannot answer calls on either mine or my partner’s device. Have reported by email but have been told it needs to be dealt with by the property management company - the app crashing is not a management fault. If I had any alternative I would use it. Literally no point having this app on my phone, only causes frustration
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Keeps logging me out
I keep being logged out of the app and having to re-register. I tried contacting Support and they told me I needed to speak to my property manager. I went back and explained the app is the problem and no reply! Awful app and support is no help
