My Just Energy User Reviews

My Just Energy
My Just Energy
Just Energy Texas LP

Customer Experience

Positive experience4.2% of reviews
Neutral2.1% of reviews
Negative experience93.7% of reviews

~ Based on 142 written reviews from the US App Store.

Is My Just Energy Safe?

My Just Energy does not appear safe based on available data. AppsHunter Safety Score for My Just Energy is 34/100.

This assessment is based on 296 user ratings, with an App Store average of 1.6/5.

Safety Analysis

12.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
86.4% of ratings point to a risky experience

~ Based on 280 App Store ratings for My Just Energy.

Is My Just Energy Legit?

My Just Energy appears legitimate, with a few gaps. AppsHunter Legitimacy Score for My Just Energy is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app

Pathetic app that's very outdated and not maintained. I haven't been able to log on at all for two weeks and payments are very annoying and not simplified when it does work. I've realized that this company is also overpricing their energy. Typical corporate turds. Going to switch companies asap after dealing with them for years.
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Why bother?

Looking at the update history, seems like this app hasn’t been reworked since it launched 12 years ago besides keeping it somewhat functional. My ask is this: why both maintaining the “app” at all? The mobile website is SIGNIFICANTLY better in terms of function and features. Still not the best I’ve seen, but at least modern. I’ve seen apps in the past that basically are just their mobile website within a wrapper. That would be WAY better than this 12 year old antiquated and poorly maintained “app”.
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Does not work

The app does not even let you sign into your account. I have to log in using my phones web browser. What is the point of an app that does not work?

Garbage

I hate this app it feels so 2000 and weren’t apps back then, idk my password bc it doesn’t show nor has a button to show just cheaply made

Log-in

Have to use internet browser to log into account.

This app is terrible

Barley works

Worst app ever

Just energy app is the worst I have on my phone. Just one more year and my contract will be over and i can erase the piece of garbage.

Rumors

Many people have this type of application when they’re making their payments on this application people been saying that it’s not going through. Some of them are getting overcharge. I wonder can this application for the electric bill can they be trusted and why can’t people use Apple Pay to pay it quickly and possible it’s like what is this application business and corporation? What are they hiding?
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New updates every month

Cant keep up with the updates plus too much security like some is going to pay my electric bill

No funciona no me carga

No me carga la pantalla

Not bad need improvement

Good enough to pay the bill

Bad user experience!

Lots of scope to improve in all aspects.

Horrible app and poor quality

Never works and when it does it crash or won’t let you fill up your data

Estafadores

Muy mala compañía te engañan para entrar y te roban en cada factura además te hacen muchos cargos ocultos. Terrible te quitan tu dinero.

Much better

It’s April 2025 and this app does everything you need it to. Doesn’t look the greatest but it functions perfectly! Does just what I need.

App ain’t working

It’s not encouraging to open

Useless

This honestly needs to be reworked , all I just want to do is pay a bill iroh check the balance ,sadly it’s constantly messing up.

Bad

Terrible experience

Not practical

This app needs a lot of fixing.

App crashes!

When trying to make a payment, app doesn't want to load up or just crashes