Good and easy app but a few bugs to be fixed
LIC discontinued their web based customer portal to manage customer policies and they recommend this app. Already they had an app called LIC digital as well. This app and user interface is good but few issues to be fixed.
1. Aadhar validation takes time to complete
2. Updation of bank account details also take some time for completion.
3. We can add policies of our family members with Aadhar based validation which is good but we are unable to view those policies of family members since the app by default only opens self policies even though you can filter the family members. So I don’t know if this is a bug or not. I am unable to verify if nominations are given and if NEFT details are given for my family members (Spouse and adult children).
Also not sure if there is an option to generate life certificate.
1. Aadhar validation takes time to complete
2. Updation of bank account details also take some time for completion.
3. We can add policies of our family members with Aadhar based validation which is good but we are unable to view those policies of family members since the app by default only opens self policies even though you can filter the family members. So I don’t know if this is a bug or not. I am unable to verify if nominations are given and if NEFT details are given for my family members (Spouse and adult children).
Also not sure if there is an option to generate life certificate.
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App without any testing
Looks like app is launched without any testing. In my account in web portal all my family members details and policies have been added already but it doesn’t reflect in the portal. When I try to add in portal manually, it gives multiple errors for my infant child which is two year old. The app says that PAN is not added so we cannot add the policy. What is this man? How can a two year old child will have PAN
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Premium app button
Premium Pay button does not show all the policies at once. Not sure how it is displaying but I had to click more than 5 times to see all my policies. And there is no option to auto pay enable and it is saying few policies does not have auto pay enabled hence it is not showing to pay the premium. Not comfortable. Please fix this bug as early as possible. Mostly the policies are adding up when we click the pay premium button again to the local object. Reset it and try to get everything at once 😆
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Good App with Scope for Improvement
The new MyLIC app is a good initiative by LIC and provides a convenient digital platform for policyholders. However, I personally found the earlier LIC Digital app quite user-friendly and it was working well, so I did not really feel the need for a new app.
MyLIC is also good, but there is one important usability issue: while navigating through different stages/screens, I could not find a clear “Back” option/tab to return to the previous screen. This makes navigation somewhat inconvenient.
I request LIC to kindly consider adding a clearly visible Back/Previous button or navigation option at all relevant stages.
Overall, a good app with a small but important improvement needed in user navigation. 👍
MyLIC is also good, but there is one important usability issue: while navigating through different stages/screens, I could not find a clear “Back” option/tab to return to the previous screen. This makes navigation somewhat inconvenient.
I request LIC to kindly consider adding a clearly visible Back/Previous button or navigation option at all relevant stages.
Overall, a good app with a small but important improvement needed in user navigation. 👍
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As expected - Pure PATHETIC and HOPELESS
This third grade app has Autopay mandate enabled by default, LIC should be sued for this, these hopeless app developers have jo common sense at all. Making things difficult for the users is the only thing each and every government agency is doing. Why I cannot pay premiums for all policies in one go???????? Why autopay mandate is enabled without my consent?????? Who these uneducated people are doing all this nonsense??????? Why make it difficult to pay the premium???? You are GETTING MINEY when we pay premium, such brainless people are doing this app. Absolutely no improvement expected in next ten thousand years and same copy paste reply of apologies, sorry, thank you. Hopeless
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