Not able to validate via aadhaar
Response from developer
Regret the inconvenience. To better assist you with your issues, write to us at csahelpdesk@licindia.com by sharing your registered mobile no/Policy no./Email ID and we will reach out to you
Login Issues
Looks like proper testing was not done on the app prior to launch.
The launch page and login screen looks modern as compared to old website interface but the bugs has ruined the login experience.
Response from developer
Regret the inconvenience. To better assist you with your issues, write to us at csahelpdesk@licindia.com by sharing your registered mobile no/Policy no./Email ID and we will reach out to you
Disappointing
I received a letter stating that I could submit my claim through the MyLIC app. But when I tried to get help, I was simply told to visit the nearest LIC office. This defeats the purpose of having an online service if customers still have to run from office to office for basic claim support.
The reality is that you can purchase a policy from anywhere—even online—but when it comes to claims, you may still have to visit the branch office and handle everything yourself.
Customers deserve better support and clearer guidance during the claim process. Please be aware and understand the process before investing.
Response from developer
Regret the inconvenience. To better assist you with your issues, write to us at csahelpdesk@licindia.com by sharing your registered mobile no/Policy no./Email ID and we will reach out to you
Several Errors( wish could give negative rating for this)
I’ve tried logging in multiple times, but I keep getting an “Unable to Reach” error every time. The message is unclear and doesn’t explain what the actual issue is or what action users should take.
Response from developer
Regret the inconvenience. To better assist you with your issues, write to us at csahelpdesk@licindia.com by sharing your registered mobile no/Policy no./Email ID and we will reach out to you
1 Star - Horrible UX! Unusable unless you let it control your entire phone.
I understand wanting to prevent scams, but forcing a hard block with absolutely no option to "proceed at my own risk" is completely illogical and lazy development. Instead of building proper in-app security, secure login layers, or simple active-session detection, the developers took the absolute laziest route possible: holding the user's screen hostage and dictating what other completely legal apps they are allowed to have on their own personal device.
We buy our phones, we manage our own risks. Forcing an uninstallation of a tool someone might need for their actual job just to check an insurance policy is a joke.
Fix your design, give users a bypass option, and stop treating your entire user base like they don't know how to use a smartphone. Completely frustrating and unusable.
Response from developer
Regret the inconvenience. To better assist you with your issues, write to us at csahelpdesk@licindia.com by sharing your registered mobile no/Policy no./Email ID and we will reach out to you
