Very helpful
TOP RATE
They suck
They don’t allow split payments. Bc they lose money. Use another lender.
Great service
Great app user friendly
Auto dialer consent issues
Every time I launch the app, I’m asking to consent to auto dialing. Every time I try to select yes. And every time after submitting, I get an “oops something went wrong” error banner at the top. Please fix!
Shady
It’s suspicious that I HAVE TO agree to my personal information being shared in order to pay my mortgage
Very glitchy and slow
The most time consuming and slow process I’ve ever had to set up online. The app was better.
Great app
App is user friendly and straightforward
Payment
Need to be able to add additional payment on amount
Issues Signing In
Very frustrating, always having issues signing in, have had to change my password numerous times. Keeps telling be the app doesn’t exist but then tells me I already have the app! Would actually like to see my statements and make payments online instead of calling them in.
User friendly app
I am very satisfied with using this app to pay my mortgage. Very user friendly and I can see all the info I need. Thank you!
Terrible app
Continues to close out, scheduling payments ahead isn’t working either
Debit card
I absolutely despise that you don’t have an option to pay with a debit card. Very inconvenient for a single mother that needs her payment taking out right away due to other payments being taken out.
Mortgage
First time using this! So far so good👍😉
Changing automatic payment for setting up automatic payment
The app is not user-friendly to change your automatic paymentsor to set up reoccurring automatic payment.
Loan servicing
Neither you nor my former services notified me that there was a change.
Easy & Straightforward
The App is super convenient and fast to get all I need!
Loan Care
They have worked with and helped Me and my family so much. I’m so grateful for Atlantic Bay. I couldn’t ask for a more caring group. If I ever buy another home it will 100% be with them. Thank you all so much.
Payment late page needs to be removed
Tried to enter payment method and app would not let me do anything but click lies on questions of why I was late. I put military because I couldn’t select it was loan company’s fault for not doing their job after buying my mortgage. So you have to lie on question or you can’t continue on the app.
SKcus spell it backwards
I caught lleh trying to login! Got in more lleh would ton allow me to yap had to erase my password login and finally when I got to the page would allow me to yap I had to wait over and ruoh to yap was so scared that each time I hit the submit button I would have over diap. Came back after ruin and it worked just praying I did not over yap. Come the five days it takes to process.
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Hard to use
It’s set up so you can’t add extra payments feels like a gimmick
