My Premise Health User Reviews
Customer Experience
~ Based on 181 written reviews from the US App Store.
What users say
Summarized from real user reviews of My Premise Health. Based on 4.1K reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.
Positive things
- 👍Convenient and easy to use
- 🚀Quick and responsive
- 💯Excellent care and service
- 🥰Friendly and helpful staff
- 📊Comprehensive health information
Negative things
- 🐛Buggy and unreliable app
- 🤖Poor customer service and support
- 🤔Confusing and unintuitive interface
- ⏱️Slow and laggy performance
- 🔒Privacy and security concerns
Is My Premise Health Safe?
My Premise Health appears safe based on user ratings. AppsHunter Safety Score for My Premise Health is 93/100.
This assessment is based on 4,051 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 3,836 App Store ratings for My Premise Health.
Is My Premise Health Legit?
My Premise Health appears to be a legitimate app. AppsHunter Legitimacy Score for My Premise Health is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Seamless, simple, and incredibly helpful!
Love my doctor, but the app’s UI is super dated. It feels like I’m going back 15 years. Not sure if this is due to their Epic integration (the logo in the top right adds to the dated feeling) or what, but One Medical offers a much more pleasant digital experience.
that
Getting medical information is great, but trying to put in card information to pay a bill is beyond frustrating. The app doesn’t totally crash. Every time you get your card information partially entered in.
Thankful for a place to look over my health issues and what to do moving forward.
Todo el personal es muy atento!!! Prestan un excelente servicio
Awesome Staff and clean facilities
Carly was absolutely the most thorough and genuine provider I have ever seen. She listened to my concerns and talked about issues that other providers never validated. I am disappointed in myself for not coming here sooner, but extremely grateful I am here now. My results, medications and orders were delivered faster than I have ever experienced as well. I truly appreciate Carly and her care.
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This is an extremely poor design. Whoever built it is living in 1995. There is no user design at all. Not intuitive. Extremely clunky. It needs massive simplification and redesign
Everyone did an excellent job and the blood work was spectacular. I didn’t even know she stuck me. That’s how good she was. Thank you. This comes from a person that has struggled with small veins are rolling veins. She’s great.
Monthly allergy shots
Thank you for helping me with my healthcare needs!
All information on my health analysis are explained in simple terms to make it easy to understand.
My care has been the best I’ve ever had. The PA is amazing, she is very knowledgeable and if need be, she will do the work to get the answers needed. The staff and nurses flow as a team, they jump in to help when needed. They make me feel like I am the priority and my care is #1. I have never felt rushed pushed aside or unheard. My care is in great hands and I truly appreciate and thankful for that.
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So many bugs, can’t even sign up and won’t tell me why
App is slow, every page takes a long time to load. Also the patient history questionnaire is extremely tedious. No need to ask me 100 questions when I saw the same provider a week ago.
I rarely visit the doctor even when I should. My Premise Health puts me in touch with a real doctor in the most convenient way. From my home on the phone. Love it.
Staff is always friendly, helpful and professional.
I love the ability to set my own appointments, send messages to my doctor and review my test results. I love, love, love premise health.
Love this app, this facility, these providers, their service. Truly amazing!
