Very good AND Not
There are many excellent uses. Truly helpful once you figure out which things work well, and which ones don’t. Some information is OUTDATED, such as medications listed that had to be stopped because of their side effects. There are Care Team doctors on here that NEED to be removed from my list and can’t be.
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Amazing!
So far in my high risk pregnancy I’ve received amazing care from OB/GYN Hennah Patel, I would request her again for every pregnancy in my future. The entire crew of workers at the Aurora location. The MFM Dr. Kase and Dr. Melone are so nice and have the best knowledge for me and my baby. They really look forward to helping you the best way they can. While at my recent Hospital stay Dr King, was also amazing and knowledgeable.
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After care Use
After my outpatient care this has a great way to keep up with what I need to do and also if I need to get a printout of anything. Once you figure out all of the stuff in here.
My RUSH
Easy to navigate. Excellent for quick communication to doctors. Fast and easy prescription refills sent to pharmacy. Data at your fingertips. Extras on healthcare tips. Very easy user interface.
It’s not as intuitive as it could be. Rush is off the charts EXPENSIVE!
I had surgery twice with Dr. Filip. The most amazing Dr. first surgery, follow up appointments were expensive, but he is a specialist. Second surgery follow up appointments, $13,750 for a 15 min appt in his office. Rush has mafia pricing, charging facility fees even though you are in his office. $13,750 for 15 min. My out of pocket estimate was $65, I got a bill for $1750 with my insurance paying the rest. DO NOT USE RUSH FOR ANY SERVICES. THEIR ESTIMATES ARE BAIT AND SWITCH, AND THEIR BILLING IS RUN MAFIA STYLE. $13,750 for 15 min!
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Response from developer
Hello! Please reach out to Patient Relations to provide additional details so that we can follow up. You can call (312) 942-6979 or email patient_relations@rush.edu. - Jen
Login issues
App logs you out every few minutes if you happen to go another screen. And asks for identity verification every single time even when you check the trusted device box. Really tedious. Face ID and log in with passcode never work and keep getting disabled every time you try to enable in settings. The home page doesn’t go straight to MyChart like all the other apps. The workaround I have found is to link your rush account to any other MyChart account you have like Duly or Northwestern, then log in and view everything there. Much more streamlined and easy log in
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Login issues
App logs you out every few minutes if you happen to go another screen. And asks for identity verification every single time even when you check the trusted device box. Really tedious
Cardiology Appt.
Dr. Luger was excellent at my appt. and Dajah the nurse was super friendly.
One word: "EXCELLENT"
You can do everything through the app: manage appointments, view lab results, talk to doctors, get on a waiting list, pay bills—excellent application.
Useful & Thorough
All my info and test results are so conveniently displayed. A life and timesaver!
Stroke
Amazing staff and great team
I love rush
Rush is cool
Important medical portal
I use this all the time to access my chart. My only wish is for an easy update to have access on my watch as well.
Response from developer
Hello - With the latest app update the watch app is available. - Jen
To rush
What a great group of people that committed to your well being & I Love them for it , Been diabetic for 30 plus years & I’ve never felt like this before.. Thank you to the whole Rush Staff.. Thank you
K. Martin
Would like to thank RUSH for the MyChart App it serves it’s purpose but it should have all my information from both hospitals so that the New doctors can see the history of there patient I started on Harrison moved closer to Oak Park but my information not listed so I have to start all
Over again if I am making sense the computer should be able to bring up my old and new patient information and it does not
Over again if I am making sense the computer should be able to bring up my old and new patient information and it does not
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Response from developer
Hello! If you're having trouble seeing all of your information in once place, please reach out to the MyChart customer service team for assistance. Their number is (312) 563-6600. - Jen
Easy to Use
Was able to make an appointment with a New Primary Care Provider quickly and easily.
Thank you Rush!
I am very thankful for Rush Hospital and doctors. Dr Madhu Soni saved my life when I was in crisis with myasthenia gravis. Surgeon Dr. Seder, Pulmonologist Dr Nanavaty are the best!
Awesome Services
Rush provides critical services to the community Urgent Care makes services available a lot faster than the emergency room when you don’t need hospitalization
Tremendous Tool
Such a great source for direction; guidance and getting me there ontime, through a 90 minute commute; and at the correct suite for monthly 3 consecutive monthly early morning appointments. Thank you, Rush-MDAnderson Cancer Center!
Help
I’ve called numerous times concerning my health, which isn’t the best with no return call from numerous doctors. It’s unfortunate that I’m going to go somewhere else.
