My Straight Talk User Reviews

Customer Experience

Positive experience33.2% of reviews
Neutral5.6% of reviews
Negative experience61.2% of reviews

~ Based on 783 written reviews from the US App Store.

What users say

Is My Straight Talk Safe?

My Straight Talk: Mobile App appears safe based on user ratings. AppsHunter Safety Score for My Straight Talk is 96/100.

This assessment is based on 288,714 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 288,714 App Store ratings for My Straight Talk.

Is My Straight Talk Legit?

My Straight Talk: Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for My Straight Talk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good cell service/horrible app

I have saved thousands of dollars by using Straight Talk for a monthly cell phone service. However, the app, the website, and customer service is horrible. For example, my current plan is being offered for $30 per month. I'm paying $45 a month for the exact same plan, but I have no way to change it. The app chokes crashes doesn't recognize me, etc. But if you can put up with all the malfunctions. You will save money.
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Terrible app.

Sluggish, bloated, lags, makes it hard to change devices… it’s a shame a company as big as Verizon has apps this terrible.

Doesn’t work-password incorrect even though I changed it in the app…

This spp does not work. I have no problem getting into this account from my computer at home. On this app, it always says my password is incorrect. I have double checked and also clicked the forgot password link in the app and changed it from the app and the new password did not work!!

App is horrible

The service itself is great, however, the app is horrible. It never loads, doesn’t send accurate information or messages. Don’t waste your space on your phone. Half of the time, I get sent to the browser anyways, so just use that.

HIRE ME FOR HELP!!!

After years and years of being a customer, the one thing that has ALWAYS ALWAYS ALWAYS failed is this freakin app!!! The glitches, blank pages, 404 error codes, constant logging in with each new page, buffering, freezing, crashing, and most importantly POINTS NOT BEING ADDED AFTER SPINS OR GAMES OR WATCHING VIDEOS!!! I can help!! Pleaseeeee let me help!! I’m an independent app developer and designer. Have my bachelors in computer technology!!! I would love to be apart of the team and take this app where it should be. With all the money Walmart has, there should be no reason this app should be this bad and this disappointing. Myself and others can barely pay our bills due to the glitches and crashing. Tell Verizon to give me a shout, email, text, call, anything. I can do salary and benefits with a sign on bonus as well. If not me, please get someone else who knows what they’re doing to correct this quickly. Hope to hear from you soon.
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Amazing service

I’ve tried all the other phone services but this one is the best

Amazing

I love straight talk one of the best companies in the USA💪🏾

Your app sucks and always has

Nothing ever loads like it should, takes ten years to pay for a plan and cant even reactivate rn as nothing will load up and its always like this woth this stupid app, all i wanna fo is oay my phone bill and its always a damn issue

Works well fast

Works well fast

This app sucks…

The app constantly freezes and needs to be reset. What junk… I can’t use my reward points online because… THE APP SUCKS

The app is terrible.

I’ve had the app for years and I’ve always had problems with it. It’s very slow it, takes FOREVER to load up from one page to another. I always end up having to go to my browser..just ridiculous…

Do not buy

I don’t know how they have 4.8 their customer service is horrible this app hasn’t worked in years get any other phone company

The service is great, the app is horrible

You definitely need to work on this app. It is HORRIBLE. It never logs in, or takes 10 minutes to try and log in. Forget trying to change plans, it wants to keep
You locked in with whatever plan you initially choose.

Straight Talk my seven year review

Hi, I’ve been using Straight Talk for well about seven years maybe even more I gave it five stars because the service has never been bad even when I would think that I would lose reception. It’s been a pretty good reliable mobile service however, if you get the app on your phone. It’s a little buggy, but if you can look past the imperfections of the app, then I don’t see why it doesn’t deserve a five star review especially for the service that’s what you’re paying for. Don’t forget it. It’s $45 a month for the baseline that’s awesome.
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The service

The service be not writing no money where I am. Yall need to fix that especially yall connected with AT&T

goofy ahh app

shi ran out while i was driving scammers

Service

It’s great

Frustrating App

I have had nothing but problems with using this app, both on my old phone and my new phone, and I’ve had StraightTalk for years. Screens won’t load, my password won’t work when signing in with email but it will work with phone number, upgrading my phone was such a hassle, and now I’m having issues with re-enrolling in AutoPay (no idea how it got unenrolled). Doesn’t matter if I’m connected to wifi or not.
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I like the service, but the app is ABYSMAL

I like Straight Talk. I’ve have had it for 15 years, BUT THE APP IS HORRIBLE!!!!
Who coded this app and how is it not embarrassing for it to be publicly available?
Literally nothing works.

The app just sucks

Straight talk is good but this app is just garbage