My Straight Talk Reviews: Is It Legit?

Customer Experience

Positive experience34.1% of reviews
Neutral5.5% of reviews
Negative experience60.4% of reviews

~ Based on 831 written reviews from the US App Store.

What users say about My Straight Talk

Is My Straight Talk Safe?

My Straight Talk: Mobile App appears safe based on user ratings. AppsHunter Safety Score for My Straight Talk is 96/100.

This assessment is based on 291,533 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 288,714 App Store ratings for My Straight Talk.

Is My Straight Talk Legit?

My Straight Talk: Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for My Straight Talk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Many features still are absent in this app that used to be useful.

Been with Straight Talk since as far back as 2014 after leaving cricket wireless. And, up until now this used to be a great service until this app got completely dismantled and disconnected. One of the biggest problems is you can’t transfer eSIM cards like you could a regular SIM card. No option for backing up a eSIM card nothing. Even the website is useless! Since Verizon Wireless has taken over Straight Talk, service options and other tools we used to have in this app have been taken away. This App still has a lot of features that need to be brought back to help secure Straight Talk phones better with carrier service from security threats! Right now some of these missing features have left a vulnerability exposed. Please fix this app. Still a broken app!!! Half of this app has broken links and dead ends. Verizon wireless has ruined straight talk wireless as a result.
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Too many glitches!!!!!

I absolutely love straight talk for service, been using them for years. However, the app is literally horrible. The worst I’ve ever used for any company. Face ID never works, you have to enter a password every time and every time it’s wrong and locks you out after 1 attempt. I have my passwords saved so I know I’m using the correct one every single time. Trying to renew each month is frustrating.
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App never lets you activate $100 anniversary device credit

This app is a joke, it hardly ever works. I’ve tried to activate my hundred dollar anniversary device credit, and it does not go through. The screen always stalls, freezes, says something went wrong, but never actually takes me to a place where I can get any kind of code. No one in customer service helps about it either, they said they couldn’t even see it, even though the app says I have one because I’ve been on the gold plan for over 12 months. Straight talk has the worst customer service I’ve ever encountered for any company.
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Greatness

Fast

Terrible App

This app is, by far, the worst app on my phone. Switching from one screen to another takes forever, if it happens at all. I have updated so that is not the problem. It’s the app. And you should not have to log on to the app and then log on again to see your rewards. And also, the rewards are terrible. Just the worst.
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Amazing

Love love love straight talk it’s the best

Can’t log in

I can log in perfectly fine on my PC to access my account but if I try to log in on the app it won’t work.

Hell yea

Amazing app I love it and very good service

I recommend!

Pretty decent most of the time, can be laggy or sometimes just not work logging in. But ends up working some time later. Otherwise pretty easy to use the app and pay a cheep price for a phone bill.

Many features still are absent in this app that used to be useful.

Been with Straight Talk since as far back as 2014 after leaving cricket wireless. And, up until now this used to be a great service until this app got completely dismantled and disconnected. One of the biggest problems is you can’t transfer eSIM cards like you could a regular SIM card. No option for backing up a eSIM card nothing. Even the website is useless! Since Verizon Wireless has taken over Straight Talk, service options and other tools we used to have in this app have been taken away. This App still has a lot of features that need to be brought back to help secure Straight Talk phones better with carrier service from security threats! Right now some of these missing features have left a vulnerability exposed. Please fix this app.
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Love straight talk!!

I’ve had straight talk since I was like 12 I’m 24 now and I have never had a problem using straight talk phone service. I like the fact that I can buy my own phone set up my own phone plan and there’s no strings attached. No papers I have to sign if straight talk ever changes it’s policies would happen to sign a contract. I will be very disappointed.
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Mahalo

Thank you for being inexpensive

App needs improvement

The app is very buggy and is hard to login in to and stay logged in. In today’s world, this app needs some dev love please.

Best service provider

Simple great customer service great affordable options been with them for years now great promotion for upgrades

Mobile app

Easy for me to use

A perfect App

The My Straight Talk works flawlessly, providing a user-friendly experience. The app is easily navigable and efficient to use.

Phone Bill

Good good

Straight talk services

I was a customer for 15 years and recently switched to my Internet provider for mobile services. I stayed with them for about six months and just switched back to straight talk because you cannot be there services and deals! Will be staying with them this time!

Terrible app

I haven’t been able to get into this app in 2 YEARS. I got a new phone in November and I STILL can’t use the app. I need to update payment information and I can’t because the app won’t work.

Best service

I’ve had straight talk for many many years! I love it! Great service, great customer service etc! They always help when I call even if it’s not a straight talk issue with my phone