Simply won’t work
1 star for the current revision. It is impossible to log in. Restarting the iPhone and deleting and reinstalling the app doesn’t help.
Won’t download
Tried for two days to get this app to download still won’t work
Terrible App
Don’t work! Fortunately I took a photo of my QR code and just scan it! The app since updated doesn’t even allow me to log in. Deleting it and reinstalling does nothing.
Bugs and issues
This app is so bad I can’t even sign in even after resetting my password. It keeps saying Oops! Error reading data. It needs to go back to the developer phase and be thoroughly tested. Very disappointed
Unable to set up a password
Just signed up for a monthly pass and got my first car wash. I am unable to set up a password in the App, now I am being charged $40 and I’m unable to get any codes to use the car wash. I cannot locate any way to contact customer service to get this resolved.
Does not let you sign in
Horrible app, every time i try to “sign up” i get an error. Every time i try to log in i get an error. I can reset my password and it doesn’t work.
Worst part is they make you pay for a membership before being able to manage the account, have to call my bank to block this payment moving forward. Ridiculous and terrible customer service.
Worst part is they make you pay for a membership before being able to manage the account, have to call my bank to block this payment moving forward. Ridiculous and terrible customer service.
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App is very broken
Not only is the app very broken, their website to purchase and manage subscriptions is also very broken. Won’t even load to allow me to purchase a subscription, and the App says “oops!” When I try to log in.
Not worth the risk dealing with this app or their site. Shame because the car wash is decent.
Not worth the risk dealing with this app or their site. Shame because the car wash is decent.
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Can’t login
Terrible customer support- their number doesn’t work nor their email
We will be cancelling membership
Wife signed up on her phone. I have since started driving her car and tried to download the app and log in using her credentials and I keep getting an error. She even logged out on her phone. There is no app support or FAQ section to reference. Unfortunate.
Won’t even let me sign up
The app literally just glitches every time you try to sign up so I can’t even make an account.
Completely broken
This app is awful. Totally broken. Just trying to login is a challenge. You’ll get cryptic error messages like “Oops” with no other information. Just keep pressing login and if the stars align just right it’ll let you in.
Was going good till now.
I pay for two vehicles every month. Today I received a message that my vehicle is not registered. I had new license plates put on so I tried to replace the vehicle with the new plate number. It won’t let me. It says error vehicle id required for replace. I guess I have to pay an extra fee for a vehicle I already pay for to cancel the app.
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Terrible App
Can’t switch out your vehicle for a new one. If you don’t set up a new vehicle before washing it locks the app so you can’t manage your membership or cancel. Menus don’t even have back buttons - worst app I’ve ever used.
Mobile app is user Unfriendly
Downloaded app like instructed and at the end of sign up where you choose a password it kicks me out to start again.
Customer review
This is absolutely the worst app I have ever tried to install on an iPhone. There is flaws on EVERY step while trying to register . Numerous oops messages and ZERO app support don’t join this car wash.
Painfully Awful
This app is ridiculously impossible to use. UI is garbage. A 5th grader can make a better app. Hire a professional
Great….when it works
So many times the app is not working. Will not let you sign in. Authentication errors. I deleted and redownloaded the app and that did not work. I have not been able to access my monthly subscription for 2 weeks.
Can’t manage vehicle
The big issue is that I took multiple cars through the car wash and the app then prompt you to open it in order to add vehicles or replace vehicles on your account. The problem is that you can’t do any of the options it gives you. It keeps saying that the payment fails. I update the payment information with no good payment and it still fails. I can’t replace the vehicle on my account because the vehicle I took through the car washes the same one that is on my account, and I can’t add one or pay for a membership or single wash to cover it. So now the app just doesn’t work. I’d be happy to add a Vehicle to the account, but it just is not possible. So now I don’t know if my subscription will be canceled or what because of this. Is there a phone number that I could call?
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the worst
the worst app I’ve ever seen.
Touchless and brush car wash
Easy to enter and exit , one is touchless of and the other is with a light brush.
