Great….when it works
So many times the app is not working. Will not let you sign in. Authentication errors. I deleted and redownloaded the app and that did not work. I have not been able to access my monthly subscription for 2 weeks.
Can’t manage vehicle
The big issue is that I took multiple cars through the car wash and the app then prompt you to open it in order to add vehicles or replace vehicles on your account. The problem is that you can’t do any of the options it gives you. It keeps saying that the payment fails. I update the payment information with no good payment and it still fails. I can’t replace the vehicle on my account because the vehicle I took through the car washes the same one that is on my account, and I can’t add one or pay for a membership or single wash to cover it. So now the app just doesn’t work. I’d be happy to add a Vehicle to the account, but it just is not possible. So now I don’t know if my subscription will be canceled or what because of this. Is there a phone number that I could call?
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the worst
the worst app I’ve ever seen.
Touchless and brush car wash
Easy to enter and exit , one is touchless of and the other is with a light brush.
Very poor communication through this app
I got a new to me car, immediately got the pass and the app. When my new plates came, I went through and it flagged me as using a different car. I changed the license plate in the app. It said “success” and I pressed ok but the plate was not changed. Then I get a notice after the second wash that I have to pay for that wash or add that vehicle to my already-paid-for pass. I cannot do anything in my app until I pay! I cannot email anyone or contact anyone! Very upset. The monthly renewal is going to come out of my account next week and I won’t be able to use the car wash. Very upset!
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