Unreliable overcomplicated
So sorry we got talked into buying this piece of junk
App now barely functions
The last update has completely broken iPhone call notifications. The app used to ring full-screen with an incoming call whenever someone called from the gate, making it almost impossible to miss. Now I only get a silent banner notification. If I don’t happen to see it immediately, I miss the call completely, and have no idea someone is standing outside trying to reach me.
The release notes also mention Apple Watch functionality, but my Apple Watch has never received gate call notifications or rung when someone calls. This would be an incredibly useful feature if it actually worked.
I’ve contacted support and only received generic troubleshooting steps, despite another recent App Store review describing exactly the same issue. This is clearly a bug introduced in a recent update, not a problem with my phone settings. Please restore proper full-screen incoming call notifications with sound and implement working Apple Watch alerts.
The release notes also mention Apple Watch functionality, but my Apple Watch has never received gate call notifications or rung when someone calls. This would be an incredibly useful feature if it actually worked.
I’ve contacted support and only received generic troubleshooting steps, despite another recent App Store review describing exactly the same issue. This is clearly a bug introduced in a recent update, not a problem with my phone settings. Please restore proper full-screen incoming call notifications with sound and implement working Apple Watch alerts.
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Device configuration impossible
configuring a device is impossible to do by reading instructions. This is the worst user experience I have had recently. I can’t even find the web pages that they point to in the instructions. Really can’t you do better than this?
Ganz einfach …
Funktioniert spitze, tut was es soll, sieht edel aus, durchdachte Software mit haufenweise, zu 98% sinnvollen Anwendungen, perfekte Integration in Telefonie und Smarthome … ERSTE SAHNE!!!
Funguje spolehlivě
Funguje dobře a má pěkný glass design.
Owner
When it works - maybe 75% of the time - it’s very good. Should be more reliable, however.
Lacks Carplay support
For an app that is supposed to open gates, CarPlay is a must have support.
Please integrate it ASAP.
Please integrate it ASAP.
Dark mode
Nice dark mode with Apple Glass support
Eben Assoc.
Les possibilités sont étendues …
Une idée a développer, Lorsqu’un client vient au Videophone, qu’il sonne au nom de l’entreprise, que celle-ci n’est pas présent dans le bâtiment. L’appelle dévie sur le Smartphone EN VIDÉO-call de l’entrepreneur (jusque là, c’est faisable OK).
🎯 1- ce serait Top que l’entrepreneur puisse renvoyer l’appelle vers l’ouvrier ( exemple : pour que l’ouvrier s’organise en direct avec le client pour fixer une dans la journée).
🎯 2- Que chaque appelle passe par un système d’enregistrement sur un disque dure externe …
Une idée a développer, Lorsqu’un client vient au Videophone, qu’il sonne au nom de l’entreprise, que celle-ci n’est pas présent dans le bâtiment. L’appelle dévie sur le Smartphone EN VIDÉO-call de l’entrepreneur (jusque là, c’est faisable OK).
🎯 1- ce serait Top que l’entrepreneur puisse renvoyer l’appelle vers l’ouvrier ( exemple : pour que l’ouvrier s’organise en direct avec le client pour fixer une dans la journée).
🎯 2- Que chaque appelle passe par un système d’enregistrement sur un disque dure externe …
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Average
It is reliable as an intercom. Hardly ever goes down. But the camera and video app is not very useful and I need to augment it with Google Nest which has all the modern features you’d expect. For the cost, I’d like this system to have a better way to search footage, a history of access, facial recognition and other basic features.
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An easy app to use!
A very convenient app for entry into the various points in the building….
Doesn’t work properly
This app worked relatively well for the most part until recently when iOS 26 was released. I now only get one ring and it disappears - I’m missing frequent calls at the gate. Customer service used to be very proactive but has been no help in resolving this to date and seem to blame Apple. Considering other providers for a working solution.
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Katastrophal
Seit zwei Wochen nach einem Update ist das Türsprechanlage in unseren zwei Häusern mit 100 Wohnungen tot. Funktioniert nichts mehr. Support auf Englisch ohne Lösung. Schlimmer geht’s nicht!!!
Upgrade - Not So Much
Since the upgrade, I now have to hang up on the person when they initially call (can’t see or hear them, but they can hear me) and tell them I will be with them shortly. Have to go to my app and call that suite and can now hear & see them. Identify the person and unlock the door that way. Not as user friendly as it used to be!
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Design
Apple Glass support looks nice
Broken after update
The app generally works but in our apartment building, every time there is an update something breaks. After the last update the lift release doesn’t work and the car park boom gate doesn’t open. I’m in a wheelchair and not being able to let care workers in is a major issue. How about some beta testing before updates!!
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Smart!
Very convenient platform, always evolving and new features added 👍
Plslo i CC BGCC in👀🧏🏼
Mm j ko July zzz I I Ciuy The Molly l hI bulbs k to
Motion detection
It would be nice to have motion detection and get alerted
Great app, but missing passive unlock
The app works reliably, but it’s inconvenient that it doesn’t support passive background unlocking on iPhone/Apple Watch. Unlike Tesla or CarKey, I always need to open the app first. Please add true “digital key” integration for smoother user experience.
