TERRIBLE
Laggy when using the camera to submit documents, it often glitches shuts down or just completely black screens and becomes nonresponsive the response time from the insurance companies is terrible. The app is built cheaply and glitches are not fixed. So the app is terribly optimized for use and is instead a challenge.
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It is working again. Hooray
This app wasn’t working since the latest update but it’s finally letting me log in today 06/24/2026 and is working fine again. Thank you! 😊
I love it!
It’s easy to use and very convenient!
Doesn’t work with the password app or even copy pasting
I tend to use very complicated virtually impossible to memorize passwords, because that’s one good way you don’t get hacked. But, this app for some reason does not like to import passwords from the Password app, plus it also nine times out of ten chokes when I try to copy-paste in the app more manually. So therefore, yeah, it’s difficult to get into this app.
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Will not login
Using iPhone Pro 16 with up to date software. No matter what I do, the app will not allow me to login. I can login to the website no problem. I use the same user and password for the app as the website, but it does not work.
Inaccessible
My phone is older, and refuses to update the app, rendering the app useless
Won’t load
Won’t load app on home page
Pathetic
As with so many institutions if one group wants to prove its dysfunctional they succeed. A waste of my time and government resources, but that's the point
App
I use to like the app now they don’t fix the problems right now I have talk to them and they told me had to reopen again with different user name I try to reset my password and it don’t work I don’t want to restart again with different user name so please fix it thanks
Please read this and fix ASAP. Still broke…same issues. iPhone iOS 26.1.It’s not working at all :(👎
It’s been more than a month since the last update and it’s still broken. Let’s you login but you still can’t see benefits section, Also doesn’t show my card & stays on the login screen.
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
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Completely Unusable
Missing documents that I hand delivered and watched while scanned in. No explanation for assertions re “missing documents” on account. Have to keep calling and waiting 1 hour plus on the phone. Given the number of mistakes made on this app and their website, as well as the difficulty communicating with them, I believe they are both incompetent and deliberately sabotaging applications.
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Review
Not letting me reset password, tried everything
Never access
This app never works
Improved!
Now uploading documents is easy & quick!!!! November kinks in program was a pain but worth the improvement big time!
12/09/2025 Terrible! Still broke…same issues. iPhone iOS 26.1.It’s not working at all :(👎
12/09/2025 update lets you login, but you still can’t see benefits section, Also doesn’t show my card & stays on the login screen.
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
Love this app
This app is wonderful. Saves me from being on hold over the phone for extended periods of time!
Terrible! Still broke…same issues. iPhone iOS 26.1.It’s not working well at all :(👎READ REVIEW
11/09/ 2025 update lets you login, but you still can’t see benefits section, Also doesn’t show my card & stays on the login screen.
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
10/09/2025 Still broke…same issues. iPhone iOS 26.1.It’s not working well at all :(👎READ REVIEW ⬇️
11/09/ 2025 update lets you login, but you still can’t see benefits section, Also doesn’t show my card & stays on the login screen.
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
No Quest Card activity
Idk what happened but you can’t see your quest card any more at all
Still broke…same issues. 8/25/2026. It’s not working well at all :( 👎READ BELOW!!!!
10/19/ 2025 update lets you login, but you still can’t see benefits section, Also doesn’t show my card & stays on the login screen.
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
This app doesn’t work. MESSED UP!!! It won’t show any of the information even though it tells me I’m logged in when I check.
PLEASE READ THIS AND FIX!!!
