myBlue appears to be a legitimate app. The AppsHunter Legitimacy Score for myBlue is 88 out of 100 points across 7 verification signals from App Store and developer data.

myBlue Reviews: Is It Legit?

Name: myBlue
Rating: 2 (143 reviews)

myBlue

Blue Cross & Blue Shield of Mississippi

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience23.4% of reviews

Neutral3.9% of reviews

Negative experience72.7% of reviews

~ Based on 77 written reviews from the US App Store.

Is myBlue Safe?

myBlue does not appear safe based on available data. AppsHunter Safety Score for myBlue is 44/100.

This assessment is based on 143 user ratings, with an App Store average of 2/5.

Safety Analysis

23.8% of ratings point to a safe experience

3.5% of ratings suggest some concerns

72.7% of ratings point to a risky experience

~ Based on 143 App Store ratings for myBlue.

Is myBlue Legit?

myBlue appears to be a legitimate app. AppsHunter Legitimacy Score for myBlue is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible Update

I have never had an issue with the app until this last update! Now all it does is tell me my password is wrong and then locks me out and to reset my password. I do that and the same thing happens. Come on BCBS of MS, we pay enough premiums, the least you can do is give us a working app.

KKlea1969

2 months ago

Log in

Continues to say my password is wrong and my account is locked and that I need to reset password. I do that and it still says maximum attempts your account is locked please reset password. Highly aggravating.

AA_Whitt789

3 months ago

No Good

They sent me a text to check my messages but there is no where in the app to check the messages anymore. Usually I click the 3 dots but no messages there anymore. I also can’t see my claims anymore in the app.

Nnelnel76

3 months ago

Very poor outdated app

The app is terrible. Face ID will not work. Login authentication is impossible via text, and slow via email. It’s time for a new, up to date app. Not expecting anything of the kind from this outdated company.

MHMatt Heisey

8 months ago

Awful Experience with the app

It’s the worst app I have ever used. I can’t even complete creating account so I can move forward to navigate the app

MMaiAK

10 months ago

Broken App

The app kept crashing, I could not even log in for the first time. I received the Authenticator email to put in the code and the app said the code it’s wrong. Tried using the send a text for the code, I never received it. What a joke. With how much premium BCBS received each month you would think they can get a real app set up. To BCBSMS, if you paying for the app to get it setup and maintain, change another company please. Currently your app is a joke.

YMYvonne McK

10 months ago

2012

Easily the worst app on my phone. Perhaps the worst I’ve seen in years. Functions like a 1st gen app with no ability for Face ID, no recall of devices, annoying verification phone calls, but a passable interior once you log in.

AAsmithmd12

a year ago

Awful user interface

Y’all need hire professionals to completely rewrite this app. It’s literally unusable

HGHanisha Godfred

a year ago

Broke

Will not send a verification code.

AAprilStar61

a year ago

Good Luck

Never able to sign in to this app. This app does not accept login information

SSWATty04

2 years ago

Always crashing

The app NEVER works when I need it, it’s the absolute worst app I’ve used and accessing my insurance information has been such a hassle with every doctors visit. It shouldn’t be so stressful to just simply access your insurance information, I hope something changes.

11///5

2 years ago

Please Update!

You can't search for in network providers nor can you add your id card to apple wallet on the latest iOS. This
App looks like it was made in 2009. Please
Please
Update it.

JJakeRN-2011

2 years ago

Response from developer

Thank you for the feedback on your recent experience with the myBlue app. Please be sure to update your app to the latest version. If you still have issues please reply to mobileappfeedback@bcbsms.com with a phone number and best time to reach you during business hours (8:00 a.m. – 4:30 p.m. Central, Monday through Friday). Best of health!

Inquiring minds

I downloaded the app so that I wouldn’t have to go online. I can’t seem to get passed the create an account section even though I’ve already created one online. It ask me to recreate a password and security questions. When I complete everything it gives me an error when I try to submit.

OOCDFustrated

2 years ago

Response from developer

Bad bad bad

Why is Mississippi so behind? Look at the same app for the other state’s versions and supposedly they work well… but Mississippi’s? Doesn’t work. Shocker

Yyesitismehehehe

2 years ago

Not Loading

The app won’t even load when I log in

CCourtM0810

2 years ago

Freezes with a blank screen trying to log in

Tried everything, can’t access id card because it freezes when I log in.

Ddisappointed3214

2 years ago

Response from developer

No Landscape Mode for iPad

Overall the app is good. However, there is no landscape mode for iPad. Sure would make life easier to have that feature.

RMRobert Morrison

3 years ago

Terrible app with zero functionality

Terrible app with zero functionality.

Whoever is in charge of the development division who signed off on this should probably go ahead and resign. Terrible.

MMrTBshaw

3 years ago

You cant access the information

You can’t access you information, you can’t contact anyone, there is absolutely no support or use for this app.

RReviewedByDusty

3 years ago

“Ok” application

My main issue with the app is that 9/10 times, when I log on the app “freezes” and just says “hi” with no name. I have to click one of the tabs at the bottom in order to do anything. Also I think the app could go for a face lift. The UI is quite dated.

AAnon29273

3 years ago