Lag
The app still lags when trying to unlock and auto start
Cadillac app
For a Cadillac this app should be the best, this update changed the way to start a view in the app, this definitely needs better improvements
App review
This app is terrible. So many, too many steps to get into the app and do anything. Terrible!
AMAZING ATS
This app is AWESOME to have, thank you Cadillac
Good but could be better
The app is good for remote starting the car, locking and unlocking doors, but there should be more things accessible through the app. Like the ability to set the temperature in the car, turn on the heated seats, roll up and down the windows, etc. Hopefully, this will be on the next version.
I’m spoiled!
The ease and comfort of using app is incredible!! In winter or summer it is a huge help to keep comfortable. Also, I keep up with diagnostics via the app. LOVE IT!!
App no longer sends Notifications
App no longer sends Charging Notifications!
CT6
I have owned 9 Cadillacs and I am on my second CT6. It’s the best Cadillac since my 1986 Fleetwood Brougham D’Elagance. Why did Cadillac discontinue the CT6? I will probably not buy another Cadillac until they start making the CT6 again. Everyone who sees my Cadillac loves it. It is big and roomy and a nice smooth ride.
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Laggy response
This app is laggy, slow and generally behind the times. The latest update was more like a rollback to dial up speed. Constant errors and when disconnecting from the car you have to disable WiFi and then the car throws a fit with constant pop ups wanting to reconnect. The devs need to remove whatever was in that last update.
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Not Good Enough
The app should be able to work ALL functions of the car: open doors, start vehicle, etc. The app should take the place of the key fob when key fob isn’t present. Weak attempt.
Improve the app! (2nd Update -Jul 2026 Update - Nov. 2025)
“2 stars from 1 star”
After replacing the 5G module (or whatever that is that they replaced) twice(!),
Everything in the car and the app are working.
Got a software update that enabled the external cameras to record with the use of usb-c drive (to record to).
But it makes no difference if you have 32 or 500 gigs (I have 128gb) of drive because it only records for 2 hours. After 2 hours it DELETES all those 2 hours of recording and the starts another 2 hour recording count.
Can you imagine the frustration if, say, you got into an (heaven forbid) accident 1 hour and 59 minutes of recording? By the time you gather/compose yourself from the situation and try to go see the recording, you’ll see nothing because it resets the recording!
Please make it act like a regular dash cam that records in 1, 2 or 3 minute increments then overrides the oldest file.
——-end of update——
Got the car 5 months ago. Got to use the app for 2 month!! And in those couple of months, the app is hit or miss!
Called a bunch of times (OnStar button AND Cadillac tech support) to solve the issue but nothing worked. Even had me drive to the dealership for them to check; they run a diagnosis and found no fault.
Even sent email to socialmediagm…
Got a response once. Then nothing after. FRUSTRATING!
HORRIBLE app!
It’s laughable how I can easily connect and manually control my vacuum cleaner miles away. But I can’t even get vehicle status a stone throw away with this app!
——end of update——
A simple app to car command should not be a (frustrating) “task” -even when both the car and the app are connected to home WiFi-
The luxury of Cadillac is the complete opposite representation of the app.
Compared to the previous EV (app) I had… myCadillac app is way, way behind!
Make the app useful and relevant, please(!)
After replacing the 5G module (or whatever that is that they replaced) twice(!),
Everything in the car and the app are working.
Got a software update that enabled the external cameras to record with the use of usb-c drive (to record to).
But it makes no difference if you have 32 or 500 gigs (I have 128gb) of drive because it only records for 2 hours. After 2 hours it DELETES all those 2 hours of recording and the starts another 2 hour recording count.
Can you imagine the frustration if, say, you got into an (heaven forbid) accident 1 hour and 59 minutes of recording? By the time you gather/compose yourself from the situation and try to go see the recording, you’ll see nothing because it resets the recording!
Please make it act like a regular dash cam that records in 1, 2 or 3 minute increments then overrides the oldest file.
——-end of update——
Got the car 5 months ago. Got to use the app for 2 month!! And in those couple of months, the app is hit or miss!
Called a bunch of times (OnStar button AND Cadillac tech support) to solve the issue but nothing worked. Even had me drive to the dealership for them to check; they run a diagnosis and found no fault.
Even sent email to socialmediagm…
Got a response once. Then nothing after. FRUSTRATING!
HORRIBLE app!
It’s laughable how I can easily connect and manually control my vacuum cleaner miles away. But I can’t even get vehicle status a stone throw away with this app!
——end of update——
A simple app to car command should not be a (frustrating) “task” -even when both the car and the app are connected to home WiFi-
The luxury of Cadillac is the complete opposite representation of the app.
Compared to the previous EV (app) I had… myCadillac app is way, way behind!
Make the app useful and relevant, please(!)
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Lagging app
Trying to cool down the car and it almost never let me do it through the application ( still way far from Tesla )
Mise à jour
Consultation des mises à jour sous paramètres du véhicule section Logiciel numéro des mise à jour date d’installation et Notes de version.
Needs work
The app almost never updates in real time, very little features could use a lot more work and updating
Great app but recent problem
This app has been working fine in all respects until recently. In the last week or two, tracking in the Map function has been extremely sluggish. The vehicle used to move nicely along the map in real time. Suddenly, it’s not very responsive. The vehicle could be a half mile or more down the road before it moves on the map, then it sits stationary and finally moves again. This is quite out of character, so I wanted to mention it; hopefully this will get fixed. It’s very frustrating.
Giving it 5 stars because it’s great when it works.
Giving it 5 stars because it’s great when it works.
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Ease of owning my Escalade
Love this truck… always wanted to upgrade my Tahoe to an Escalade and now that I have back in 2022 I’ll always have one…
Almost perfect like the SUV
In my opinion this app works almost perfectly. Once in a while a glitch but compared to Subaru and Honda apps this is magnificent.
Run to slow
Every activation run too slow. It run too slow to unlock the doors and run too slow to lock the doors. The whole app is running too slow all the time.
Slow
The app is slow as can be. It can take minutes to refresh and often never connects to the car.
Application désuette
Svp la mettre aux normes des années 2000
