Pathetic app response
App is stone aged. It takes mintues to get updated info… try to make it faster
Works with bugs
The app works and I can see data related to my car. GM had introduced new functionality and reorganize the UX so it’s easier to navigate. My issue that removed 2 stars continues to be with scheduling service. After filling out all my information and submitting, I constant get a “something went wrong” issue. I hope every time that the app will let me schedule the appointment and it always fails. It didn’t used to fail. It didn’t fail in the prior version before the redesign. GM needs to do UAT to test each and every available selection and submit to see if it works and find the root cause when it fails.
I’m trying to schedule an oil change. So basic and it fails.
I’m trying to schedule an oil change. So basic and it fails.
Show more
Not the quality I expect from Cadillac
The app consistently falls short of what the Cadillac name should stand for. Charge management doesn’t update in real time, I have to close the app, reopen it, refresh, and wait, just to see the current state of my vehicle. Remote start is just as unreliable: it lags, hangs partway through, and often fails to confirm whether the car actually started.
For a premium brand, this is a basic expectation, not a luxury feature. The vehicle itself is excellent. The app is the weak link, and it undercuts the whole ownership experience. Please invest in live data updates and a faster, more reliable connection to the vehicle.
For a premium brand, this is a basic expectation, not a luxury feature. The vehicle itself is excellent. The app is the weak link, and it undercuts the whole ownership experience. Please invest in live data updates and a faster, more reliable connection to the vehicle.
Show more
Sucks
You keep changing it
App doesn’t work
The app to vehicle connection is very slow. Remote commands take several minute to respond. They did recently put out an update and now the command will actually work. Before the update they didn’t even work. Feature that are displayed in the owners manual that the car has like”phone key” aren’t activated in the car. They advertise features they won’t release.
Show more
Love this app
Excellent
Great Application
This app is great, very reliable and easy to use.
Did I forget to lock my car?
I love the Cadillac app! Being able to lock your car from bed is awesome! I enjoy being able to order products from the app and see what maintenance is coming up.
Not as useful as it used to be
I used to be able to unlock my vehicle, remote start it etc from the phone app but this option is no longer in my app even though it is still listed in the app description. It was a really useful feature but now the app is pretty useless for me.
More Feature
More can be done and is expected from the MyCadillac app. Keyless driving (by phone) should be a feature. Start Charging (not just stop charging), Car Play should be an option, Google map dark display should be an option, and a vehicle display to change exterior colors.
Just repeating what I said earlier. More can/should be done from the app.
Just repeating what I said earlier. More can/should be done from the app.
Show more
Remote temperature
Fails to set temperature remotely over half the time. Very frustrating since I live in the desert.
First caddy
I’m in love with the bells and whistles and just thought the whole experience of owning a lyric this app allows for easy research and navigation
App needs work
The app needs to be more like the Tesla app. I should be able to change it from ‘charge later’ to ‘charge now’ without going to the car to change it.
My dad drove Cadillacs for my entire life
I’m so happy to have one. I’ve never had an American made car. I will only buy a Cadillac.
Great, but could be better
The app does a lot of useful things but one great enhancement would be the ability to monitor battery voltage level in regular combustion engine car when vehicle is stored for long periods or when only driven for short, non-fully-charging local trips. The app could send a battery low warning so that owner could charge the battery and avoid a non-starting car or damage to battery.
Show more
Lag
The app still lags when trying to unlock and auto start
Cadillac app
For a Cadillac this app should be the best, this update changed the way to start a view in the app, this definitely needs better improvements
App review
This app is terrible. So many, too many steps to get into the app and do anything. Terrible!
AMAZING ATS
This app is AWESOME to have, thank you Cadillac
Good but could be better
The app is good for remote starting the car, locking and unlocking doors, but there should be more things accessible through the app. Like the ability to set the temperature in the car, turn on the heated seats, roll up and down the windows, etc. Hopefully, this will be on the next version.
