2020 CT6
Love the app. Wish it had more personal features like window adjustments, radio volume or station change,sunroof open or close. A/C adjustment would be cool.
Navigating
Finding my way around the new site. More options quickly available.
Thank y’all for showing me where my car is at all times it helps me to relax and rest easier
I love love love it
Tony
I simply love it.
Commands fail often. No lock status- why???
Often fails to complete the sentence command, so reliability is far from good and makes me wonder why on earth commands on my Tesla are near instantaneous on an 8 year old vehicle but agonizingly long on the new Cadillac. ALSO, for the love of god, GIVE US THE SECURITY STATUS OF THR VEHICLE WITHIN THE APP - I should be able to know if the vehicle is locked or unlocked from the app to verify what state it’s in.
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Slow app
It takes too long to work for any commands
Good but takes too much time
I like the app but trying to start my car from it doesn’t work. It just spins and spins and never works.
Missing features
I feel that we are in 2026 and that much more features can be added
Super Slow Since the Latest Update
Since the latest UI update, the app has become noticeably slower and less responsive. Menus take longer to load, navigating between screens feels sluggish, and basic functions don’t run as smoothly as they used to. The app was much better before the update. Please optimize the performance and fix these issues in a future update please. For a premium vehicle brand like Cadillac, the app experience should be just as smooth and reliable as the vehicle itself. 😊
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Recorded
So impressed with this vehicle just live all the auto features and great ride in love with my caddy
Not reliable
This app is not reliable. Often gives wrong information on how much the vehicle is charged. It told me I was at 80% when I was in fact below 60%. It also does not allow me to connect and unlock my screen in my car.
Love this app
Amazing
Unreliable
Very slow and unreliable when it comes to using controls.
Escalade
We have enjoyed the Escalade
Non fonctionnelle ou très très lent
GM, faites quelques chose, l’application est incroyablement lente, ne ce met pas à jour avec le véhicule sans la fermer et rouvrir à nouveau. Manque beaucoup d’information et fonction. (État du véhicule porte verrouiller ou non fenêtre ouverte ou fermé température intérieur, programmation de préparation « sans être branché » et surtout svp à doit communiquer instantanément sans délais de 20-30-40 secondes à chaque fois.
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Great functions
Terrific functionality and faster than previous versions of GM connect apps.
Privacy is terrible
Considering I can start and turn on the alarm for a car I haven’t owned in nearly a year I see a lawsuit coming… sold to a Cadillac dealer. Poor new person I’ll just keep wasting his gas and alarm in the middle of the night. I hope he figures it out and sues Cadillac over it.
Electronics are trouble
We’ve had car in shop numerous times with electronic issues. Recently the passenger door would unlock and now AppleCarplay works intermittently. Last night I put it on the charger and was scheduled to come on at midnight and found it hadn’t started until I opened the app at 5am. GM is well known for their electronics being weak and this being my first GM product, I’m experiencing what they have said for years.
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My Cadillac app
on my 2026 optic, to be honest, after experiencing it since April with the upgrades, it has become more frustrating than when I first got the car. It’s kind of a ward on Cadillac’s face because it should be embarrassing. Since the most recent update, it won’t connect to my car, nor will it unlock my profile. I sure hope Cadillac can do much better than this. because the car drives and rides fantastic. The app and the software by Google is just substandard. I just keep putting blind faith that Cadillac is gonna straighten out this debacle. Scary part is the app functions less today than it did two updates ago. I still want this app to function properly. It’s just with the four vehicles that we own with current technology that have apps this is Cleary the significantly the weakest performer .
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2025 Cadillac Escalade
Too much distraction on the dash too hard to just change the temperature to your feet or face you guys have over Techno Techno this vehicle great ride, but if you forget to turn your headlights off when you pull a trailer, you have to start the vehicle just to shut the lights off
