MyCardWallet. Reviews: Is It Legit?

Name: MyCardWallet.
Rating: 4.82001 (96496 reviews)

MyCardWallet.

Blackhawk Network

💰 Finance

Customer Experience

Positive experience28.4% of reviews

Neutral5.8% of reviews

Negative experience65.9% of reviews

~ Based on 782 written reviews from the US App Store.

What users say about MyCardWallet.

Reviews of MyCardWallet. are mostly negative: the Finance app is rated 4.8/5 from 96K App Store ratings. What users like most: quick and easy to use, practical for managing prepaid cards. Top complaints: frequent errors and glitches, security and account issues. Summarized from real user reviews.

Positive things

🚀Quick and easy to use
💡Practical for managing prepaid cards
👍Worked perfectly for some users

Negative things

🐛Frequent errors and glitches
🔒Security and account issues
👎Difficult to add cards, use app
💸Charges fees for physical cards

Is MyCardWallet. Safe?

MyCardWallet. appears safe based on user ratings. AppsHunter Safety Score for MyCardWallet. is 96/100.

This assessment is based on 96,496 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience

1.9% of ratings suggest some concerns

2.4% of ratings point to a risky experience

~ Based on 96,502 App Store ratings for MyCardWallet..

Is MyCardWallet. Legit?

MyCardWallet. appears to be a legitimate app. AppsHunter Legitimacy Score for MyCardWallet. is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Don’t waste your time. App is useless and doesn’t work - get a physical card

This is the stupidest app. It appears to have been designed specifically so that it doesn’t work, has circular and incorrect instructions and then to really drive home that they could care less about users, provides no customer support. Ya ya, I can see what’s listed on their contact page. Again, save your time. Circular voice prompts, none of which address the original issue that you can’t actually add a card into the app…honestly in this day and age, a 14yr old and 10min with Claude could create something infinitely better

IIhateforcednames

10 days ago

Billing address won’t load

Been trying to add a billing address to my e gift card for the longest and the option won’t pop up, keeps giving me error message

Jjohndillingerkilo

10 days ago

let me add my new card

instead of having instructions on how to add a virtual card maybe you should make it so you can actually type in all of the card details so you can actually put it into your wallet. i get some people can but on the virtual prepaid app it’s saying that wallet is unavailable. it would just be a good idea thx.

Uunicornthepro_18

11 days ago

The app is completely down and I can’t access my $500

I have a $500 Visa e gift card that I can’t even access the number on because the app is completely down and won’t accept my login credentials that I’ve used repeatedly for the last year. Fix this problem immediately

NNYDrummer429

12 days ago

Not worked

I paid 50 dollars on my card, and it didn’t even work. Whenever I tried adding it to my wallet it said “unable to contact wallet services” EVERY SINGLE TIME. Totally a waste of money

OOrlando9990

13 days ago

Scam… BEWARE

I bought two $500 cards at Fry’s. Registered, added pins, installed the app. Neither card works anywhere. Always “fails” with no clear error message. App won’t let me register the cards using QR code as it says “Invalid Card.” STAY AWAY from anything related to this company and their products!!

TT-man222

14 days ago

Upset

Didn’t know but I paid for gas at the pump instead of going in and I called customer service only for them to tell me my money won’t be back on my card until three weeks later 😡😡

FFomby77

15 days ago

Blood boiling app

Frustrating beyond belief. Does nothing it says it does. Criminally false advertising. Why say you can add this to your Apple/Google wallet when you know damn well you can’t. And as far as I can tell, it’s never been possible on this app. There are 4 year old reviews complaining about this very same issue and they still haven’t fixed it. As a result, it’s impossible to use in store. Well, what about online? You can use it online so long as the payment amount is $30 or less. If it’s more, the payment option just gets rejected, no option to choose a specific amount to charge to the card. So once youve used a portion of it, then the amount that remains can only be used on an even small purchase amount. So stupid. Intentionally designed this poorly so customers give up and the provider just pockets the money. On top of that, the website asks you to email them if you have any issues. Problem is, they don’t list their contact email address anywhere. Incompetent cowards

DDd6923

15 days ago

Ongoing issues…

I so wish the developer would work out these reoccurring kinks. The option to register your billing address never loads and just ends up blank after the spinning wheel of death. The app is useful when working properly. However, that happened only ONCE when I first downloaded it. Now it’s pure chaos 😭

NNikki2989

16 days ago

No Apple Wallet Support Anymore

For some reason, it cannot add to Apple wallet anymore.

JjustAPhone

16 days ago

Response from developer

Hello there, We're sorry for the difficulties you've experienced while trying to add your card to Apple Wallet. We understand how frustrating this can be and would like to help investigate the issue. Please contact us at customerservice@bhnetwork.com with additional details, and our customer service team will work with you to resolve the problem. Regards, Maurice V. Customer Service Team www.blackhawknetwork.com

Rude customer service

Customer service is EXTREMELY unhelpful, and don’t seem to ACTUALLY care about a customer’s needs/concerns/etc

CCouxoxyoxyoctoxoxgocgox

16 days ago

Error

??? The card link used has expired, please get a new link and try again.

IIlIllIlllIIIl

17 days ago

Response from developer

Hi, we're sorry you're having trouble accessing your card. We would like to help investigate this issue. Please contact us at customerservice@bhnetwork.com and include the card details and any relevant information so our team can review the expired link error and assist further. Thank you. Maurice V. Customer Service Team www.blackhawknetwork.com

??

Cannot add to Apple Pay.. it’s like a scam.

CCucudas

19 days ago

Cards are gone

The company has changed drastically. Seems like they have no employees working. I had one person in front of me as I called and the wait time keeps pushing from 5 mins all the way to 65 minutes. When I finally got connected, I was sent to 3 different agents and they were all struggling to find out why my new card wasn’t working.

I’ll be advising my company to try out a different company. Please don’t bother with them, they don’t even respond to emails!

UUnapprovedfollowers

19 days ago

Response from developer

Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and would like the opportunity to assist further. Please email us at customerservice@bhnetwork.com so we can gather your information and review your card details. Warm regards, Josh R. Blackhawknetwork.com

Horrible!!!

This is the worst app of all time. Error messages every time I try to use it. The developer of this app had to have entered all these fake reviews. No way can anyone say this app is good.

CTCharle D Tunah

21 days ago

Dog water bad

I never leave a review on apps but dear god. This app is pure code slop garbage. If I look at this app wrong I get an error message. If I tap my finger on the screen I get an error message. If I slightly adjust my phone in my hand I get an error message. This app is just an error message simulator, I had to meditate and achieve inner harmony just to access my money.

TCThe Cobbler87

21 days ago

Errors with the app

Please do not buy the visa gift card for your teen or anyone you know. My teen got this gift card for her birthday and HAD to download this app to load it. The app would accept the QR code, and this seems like a recurring issue.please fix your lousy app.

IIneverlie!

21 days ago

Response from developer

Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and the opportunity to learn more about your experience. Please email us at customerservice@bhnetwork.com so we can gather your information and further assist with your card. You can also spend your card in-store at any retailer that accepts Visa® or Mastercard® through contactless payment. Warm regards, Josh R. Blackhawknetwork.com

Passcode request

This app requires me to enter my iphone passcode to use it: big red flag! Once the developer has it, privacy gone no?!

PPrivGone

a month ago

Response from developer

Hello, Thank you for taking the time to share your feedback. We appreciate your comments and the opportunity to provide additional information. For further assistance or questions, please email us at customerservice@bhnetwork.com so we can gather your information and help accordingly. Warm regards, Josh R. Blackhawknetwork.com

Not functioning

Can’t even sign in. I’ve reinstalled, restarted my phone but everytime I try to log in I get an error message saying “Something went wrong” . Please release update so I can add my digital cards to my phones wallet

SSSteven SoSwaqqy Sotelo

a month ago

Useful only for viewing balance

Debit Gift cards can’t be added to Apply Pay. I was hopping to add them to MyCardWallet to make the legitimate to add to Apple Pay but doesn’t work. MyCardWallet can’t be used to make payments. To be fair, it didn’t say it can do that. So the only thing that is useful to me os to see the balance of my debit gift cards without check on the website.

Vvutny

a month ago