Would never recommend
Card decides when it wants to work and customer service is terrible I recommend anything but this
DO NOT USE THIS APP!!
they made major changes a month ago and now my funds are held HOSTAGE! declines all western union transfers or any online purchases, and i have no physical card! even offers western union in the app, major scam, will never use them again.
Horrible to use
This card is horrible to use. Customer Service is extremely non-helpful. They talk over you they don’t listen to your concerns. They absolutely do not do what they can to help you out. I’ve had two dash cards not work and they want to send me a third digital card within 24 to 48 hours that probably won’t work either due to the fact that I followed the instructions exactly like they stated. I asked for a supervisor five times the representative did not send me to the Customer Service manager. They’re trying to send me a third card. I don’t want a third card. I won’t a physical card in my hand. I’ve also heard that y’all are hard to get along with. You’ve been horrible and it is hard to get in contact with you guys because obviously I am not the only one that’s having this issue. You need to get it fixed.
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It’s not even letting my create an account
I do really think this is a 0 out of 10. Because I have been trying to get in contact with customers service and all it would say is thank you for calling and hang up.
Password reset crashed my app then crashed my wife’s app
You need to fire your mobile app team and re-hire. Throw away the whole department. With the money you will save maybe you can hire someone to answer emails.
Can’t use my money
Basically it won’t let me add it to my digital wallet it won’t let me cash out all of this for what?
Useless
I’m unable to create an account and when you call it just hangs up after you put in your card number
won’t let me use my card
I don’t know what’s going on but I have been using my card for months online and now recently it just keeps saying card declined whenever I try using it I hope this can be resolved :(
Disrespectful
When I tried to enter my card number over the phone it said it was invalid so I reached out and waited on whole 45 minutes just to be disrespected by an Asian lady that picked up the phone. She kept calling me ma’am and miss and I am a man with a deep voice and I told her don’t call me that and she continue to call me that and I explained the situation that it’s not working and she said it’s your car’s not working because you don’t put in your personal information and then I told her I can’t put in my personal information because it’s saying my car doesn’t work and she continue to call me a lady and was just rude to me
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Dash card
This app is actually terrible I kid you not every week you have a new issue for getting into your account or using your card . It’s really unfortunate. Many of people I work with have been having issues such as getting hacked and losing hundreds of dollars on there end . If you have other options go with your other options .
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App not working
Not sure what is going on with app or website, but have not been able to sign in to check my balance or transfer funds to my bank for over a month.
Glitching
The app has been glitching lately. I had to get a new card but couldn’t activate it on the site. It won’t even allow me to log in or anything. Looks like it is time to fix the latest bug.
Terrible
If I could give this app no stars I would, the app never works I’m never able to login to my account I have gotten the same error message for weeks now without any solutions
dash
horrible just horrible, my card freezes for no reason i cannot transfer funds to my cashapp and i have to call customer service every other week just to unfreeze the card
Garbage garbage garbage
This is not worth the plastic that’s used. The app is horrible and so basic it sucks rocks. Can’t continue after getting the six digits and when you speak to an operator, they lie and tell you that at 2 in the morning they are going to have their techs fix the problem, give them an hour. Two weeks later and the problem still exists. Liars!
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not working
You can't use the physical card; there are always problems with it They mess around with our balance it's a joke.
New user
First time I tried to use it online and it got declined. No capability on the app to transfer the funds to my checking account. Not very thrilled.
Horrible and laggy
Always telling me my session expired and I can’t log it, the app also glitches a lot.
Won't let me spend my money
I haven't been able to spend my money on the card for days now and every time I call the company they hang up within 5 seconds.
Help
Why whenever I try to login to my account, it says “your session has expired” and it wont let me log in to my account and even when I put my password?! Help me!
