I HATE DASHCARD
I feel like my school and SYEP Doesn’t know that I couldn’t activate my dash card me and my mom tried multiple times but it keep saying my birth date is incorrect and when I sign it to the app and online it’s not accepting my password or sending me a link in my email it’s like IM never going to check my money or buy anything because of this stupid card and the stupid company
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Customer Service Experience
If you try contacting their customer service team, they will not necessarily address the issues you may be facing. They tend to go off a script and do not have exact solutions to your problems regarding the app or card. If they can’t help you based off of their script they will push it forward to their other support team, where your issue will never be resolved and be forgotten.
I’ve been contacting their support for the past month with the same issue and resulting to the same solution. It eventually gets to a point where contacting customer service becomes pointless and a waste of your time.
I’ve been contacting their support for the past month with the same issue and resulting to the same solution. It eventually gets to a point where contacting customer service becomes pointless and a waste of your time.
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Response from developer
We apologize for the frustrating experience. Your feedback is important, and we will ensure it's passed on to the relevant team for improvement. Thank you for reaching out. Please email us at dashcares@dashsolutions.com for more assistance.
Banned for setting up new card
My past card was lost/stolen so I bought a new card by calling the customer support. When my new card came in it banned my whole account while I tried to set it up. Now I have to wait an extra two days so they can “review my account”. I typed in the proxy # and all the right info it asked and the app told me it was wrong and blocked me.
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Money is trapped
I have over $4,000 that’s completely trapped in my dash account, they took away the option to transfer it to an outside bank and when you call customer service, they are zero help, I never received a physical card and they also took away the digital card that was on my app, even the WesternUnion money transfer link on the app doesn’t work. I have no way to access my money that I need for gas and food
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Updated review
Good app for what it is.
New user unable to create account
I’ve called multiple times and customer service always says tech team is working at it, try again in 24 hours. After reading many recent reviews, looks like this is an ongoing problem for others for months now! How can I get my money?! Insane!
No send it button
The app works well when there is no updates removing the option to transfer funds to external accounts.
Bring back sendit!!
I appreciate the app and the simplicity of the call in if I have questions about my card but it was soooo nice having the sendit to transfer funds between dash and my bank please bring it back!
Ya no se puede hacer transferencia bancaria
Ya no se puede hacer transferencia bancaria así que cambiaré a banco personal
not working
The website isn't working for transfers, and the amount in my savings account isn't showing up. It's been like this for a week now, and they haven't given any answers
transferring money to bank
i updated the app and the transfer button is completely gone. i need this to pay my bills. i’m so sick of this nonsense.
No transfer funds option
No option to transfer funds to another account now.
Transfer money
I’m giving it one star because, for several days now, it has been telling me there is an error with my account. And now that the issue seems to be resolved, it no longer gives me the option to send money to my personal account—nor the option to send funds to my savings account, where I had money stored that I can no longer access because the transfer option is missing.
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Horrible app /customer service
If you’re job gives this as a pay card do NOT take it. The app constantly has problems and won’t let me see or use my money. Customer service is useless doesn’t help at all.
Transfer problem
The fact that the new update doesn’t even have the transfer it’s super trash, like I would have to take out the money in the atm just to transfer everything in my bank account smh
Disparate
he option to send money isn’t enabled they need to fix that nonsense
Terrible support and can’t log in
Just like the headline states. Also 20 minutes to replace a card is UNACCEPTABLE!
Good
Thanks
Send It Not Working.
I click the Send It tab and get the rotating circle saying “Checking Terms and Conditions ….”
Bad service and refused payments
I am sick and tired of this card being refused for legitimate sales, it’s embarrassing to me and it means I cannot spend this money on the items I want to spend it on!! Get your act together😡
