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myEquifax UK

myEquifax UK

by Equifax Inc

68 ratings
31 reviews

Details

  • Released
  • Updated
  • March 5, 2026
  • June 11, 2026

Developer

Equifax Inc
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❓8 answered
FAQ↘︎
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About

Access your motor finance agreements and receive monthly updates on your Equifax Credit Score and Statutory Credit Report. Sign up for a free Equifax Basic account directly within the app. Checking your credit information will not harm your rating.

✓Motor finance agreement checker
✓Free Equifax Basic account registration
✓Monthly credit score updates
✓Statutory credit report access
✓Safe credit score checking
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What's New in myEquifax UK

1.0.5

June 11, 2026

General performance improvements and minor bug fixes for a smoother experience.

User reviews

Most RecentHighest RatedLowest Rated

Useless

What’s the point of an app that just sends you to the website, part of which says your password is incorrect! Can’t use the app or the website so will have to resort to calling. Why would I possibly trust this organisation with my financial data if they can’t even get this right!
sr12355sr12355

Response from developer

Hi there, Thank you for your feedback. We are sorry to hear you are experiencing some issues, can you try the following steps? Restart the App: Could you try force-stopping the app and opening it again? To do this on your iPhone/iPad, can you swipe up from the bottom of the screen ( or double-tap the Home button) and swipe the app off the top of the screen. Restart the device: If the issue continues, a simple restart of your phone can often clear temporary glitches. Please try restarting your device. Update the app: Please check if the myEquifax app is updated to the latest version in the App Store. Reinstall the App: As a last step for basic troubleshooting, you can try deleting the myEquifax app and reinstalling it from the app store. This often fixes broken installations. If you've tried these steps and the problem still persists, Please contact us on 0800 688 8023. Kind Regards, Equifax Customer Care Team

App or service garbage

Either the app is garbage or the service itself is. Literally every time I try to use the app it says the email address/password combination is wrong. I have been through the reset process of resetting and I use a password manager so that I don’t have to remember the password but it happens every time.
Just rubbish.
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tbyrd2000tbyrd2000

Response from developer

Hi There, Thank you for your feedback, we’re sorry to hear you have been experiencing some issues. If you would like to contact us on 0800 688 8023 we can look into this issue for you. Kind Regards, Equifax Customer Care Team

Just Awful

Confusing and Awkward, deleted
Stevie@TStevie@T

Poor quality app.

Poor quality app. Difficulty registering, followed the set up to then be unable to log into app. No customer service as such to contact for assistance.
Uranus*#Uranus*#

Response from developer

Hi there, Thank you for your feedback. We are sorry to hear you are experiencing some issues, can you try the following steps? Restart the App: Could you try force-stopping the app and opening it again? To do this on your iPhone/iPad, can you swipe up from the bottom of the screen ( or double-tap the Home button) and swipe the app off the top of the screen. Restart the device: If the issue continues, a simple restart of your phone can often clear temporary glitches. Please try restarting your device. Update the app: Please check if the myEquifax app is updated to the latest version in the App Store. Reinstall the App: As a last step for basic troubleshooting, you can try deleting the myEquifax app and reinstalling it from the app store. This often fixes broken installations. If you've tried these steps and the problem still persists, Please contact us on 0800 688 8023. Kind Regards, Equifax Customer Care Team

Rubbish

Does not update monthly hasn’t updated since March . Waste of time
Dancemaster1Dancemaster1
See 26 more reviews

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FAQ

What is myEquifax UK?

myEquifax UK is a free finance app that allows users to view their motor finance agreements, access their monthly Equifax Credit Score, and view their Statutory Credit Report. It's designed to provide a simple way to monitor your financial information.

How do I sign up for Equifax Basic?

You can register for a free Equifax Basic subscription directly within the myEquifax UK app after downloading it. No credit card is required to sign up for this free service.

Will checking my credit score harm my rating?

No, checking your credit score and report through Equifax Basic within the myEquifax UK app is safe and will not harm your credit rating. This is often referred to as a 'soft check'.

How often is my credit score updated?

Your Equifax Credit Score is refreshed every month upon logging into the myEquifax UK app. This ensures you have up-to-date information on your credit standing.

What information is included in the Statutory Credit Report?

The Statutory Credit Report provides a basic view of your credit history, which is the information lenders use when assessing credit applications. This report is accessible for free through the myEquifax UK app.

Does myEquifax UK have ads?

The provided data does not indicate the presence of advertisements within the myEquifax UK app. It is described as a free service with no catch.

What devices is myEquifax UK available on?

The app is available for devices with an age rating of 4+. Specific operating system requirements (e.g., iOS or Android versions) are not detailed in the provided information.

How often is myEquifax UK updated?

The latest version of myEquifax UK is 1.0.4, and it was last updated on April 15, 2026. This suggests regular updates to maintain functionality and security.