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Lock & Alert

Lock & Alert

Equifax

961 ratings
162 reviews
💰 Finance

Archived App (Last seen on 29 Mar 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 1, 2018
  • March 4, 2026

Developer

Equifax Inc
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About

Control access to your Equifax credit report by locking and unlocking it with a simple tap. Receive instant alerts for any changes to your report's status, helping to protect against identity theft. Easily manage your credit report access when applying for new credit.

✓Lock and unlock Equifax credit report
✓Receive lock/unlock alerts
✓Protect against identity theft
✓Easy access for credit applications
✓Biometric login (Touch ID, Face ID)
Show original description

What users say

Summarized from real user reviews of Lock & Alert. Based on 961 reviews and a 1.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Simple to use
  • 🔒Protects credit
  • 💡Convenient mobile access
  • 👍Works as expected

Negative things

  • 🐛Login issues
  • 🐛Signup problems
  • 🐛Unreliable functionality
  • 👎Separate login from website
  • 👎Poor customer support
See all reviews

What's New in Lock & Alert

2.9.11

March 4, 2026

The Lock & Alert app is retiring. But you can always access your Lock & Alert account to lock/unlock your Equifax credit report at https://www.equifax.com/personal/products/credit/credit-lock-alert/ and enter your Lock & Alert username and password.

More

User reviews

Most RecentHighest RatedLowest Rated

Total Fail

This is one of the worst apps I’ve ever used. After previously setting up my account and locking my Equifax report, I haven’t been able to log in since. The app never responds after using credentials and attempting to log in. It’s absolute garbage.
joetheboss1joetheboss1

Why retiring?

This app is simple it does one thing and one thing well, now you are forcing me to go to a lame web site :/
nolascoinnolascoin

IT WORKS

IT DOES WHAT I NEED IT TO DO EVERY TIME I NEED TOO UNLOCK AND RELOCK EQUIFAX IT WORKS
BBB34670BBB34670

Usefulness ending

The app was useful while it lasted but I’ll be useless after March 26, 2026. The greed is amazing.
B0okwrmB0okwrm

Why a new app

Just tried this and after talking to support had to move to myequafax???
bluemaverick777bluemaverick777
See 157 more reviews

Developer apps

myEquifax
myEquifax

Start your credit journey

💰 Finance

(30K)

Free
With Ads
myEquifax UK
myEquifax UK

by Equifax Inc

💰 Finance

(68)

See developer apps

User experience

🐞

Reported Bugs

3 issues

Cannot create account

Bug

Login credentials not recognized

Bug

Captcha errors prevent registration

Bug
✨

Requested Features

3 requests

Unified login with website

Feature

Improved error handling

Feature

Streamlined signup process

Feature

FAQ

What does the Lock & Alert app do?

The Lock & Alert app allows you to control who can access your Equifax credit report. You can easily lock or unlock your report with a simple click or swipe. The app also sends you alerts each time your credit report is locked or unlocked, providing an extra layer of security.

How does locking my Equifax credit report protect me?

Locking your Equifax credit report helps to better protect against identity theft. By preventing unauthorized access, it can hinder criminals from opening new credit accounts in your name. However, certain entities may still have access as outlined in the app's details.

Is the Lock & Alert app free to use?

Yes, the Lock & Alert app is free for U.S. consumers. There are no charges associated with downloading or using the app to manage your Equifax credit report.

What happens when I lock my credit report?

When you lock your Equifax credit report, it prevents access by certain third parties. This is a key step in protecting yourself from identity theft. You will receive an alert whenever your report is locked or unlocked, keeping you informed of its status.

How do I sign up for Lock & Alert?

If this is your first time using Lock & Alert, you will need to choose the 'Sign up' option within the app. You will then create your credentials. Note that your Lock & Alert account is separate from your myEquifax account.