MyExchangeFood User Reviews

MyExchangeFood
MyExchangeFood
Army and Air Force Exchange Service

Customer Experience

Positive experience5.5% of reviews
Neutral12.7% of reviews
Negative experience81.8% of reviews

~ Based on 55 written reviews from the US App Store.

What users say

Is MyExchangeFood Safe?

MyExchangeFood does not appear safe based on available data. AppsHunter Safety Score for MyExchangeFood is 44/100.

This assessment is based on 147 user ratings, with an App Store average of 2/5.

Safety Analysis

20.4% of ratings point to a safe experience
7.5% of ratings suggest some concerns
72.1% of ratings point to a risky experience

~ Based on 147 App Store ratings for MyExchangeFood.

Is MyExchangeFood Legit?

MyExchangeFood appears to be a legitimate app. AppsHunter Legitimacy Score for MyExchangeFood is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Food delivery on base

Works as intended.
-They have the delivery hours posted.
-You can select the time you want your food delivered. (ASAP or later)
-App gives you updates
-You earn coupons
-food arrives on the post time or earlier

The only things Iโ€™ve had a problem with was the restaurants, not the delivery service when it comes to the contents of the order. Appreciate all the hard work and service. ๐Ÿซก
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Constantly bugged or broken

This app is one of the most poorly executed delivery apps Iโ€™ve ever used. Way too often, the app either crashes, fails to accept orders, tells the user theyโ€™re โ€œlogged outโ€ when theyโ€™re clearly not, or just fails to submit the orders itโ€™s been given. It only manages to remain viable since AAFES has a stranglehold on the delivery market on post.
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Not actually functional

โ€œOrder cannot be validateโ€. Are you serious?

About us: โ€œThe data couldnโ€™t be read because it isnโ€™t in the correct formatโ€

The developers have clearly never tried to use this app and have also somehow completely ignored any feedback. Almost nothing works and the things that do work donโ€™t work how you expect them to. The minimum charge is ridiculous. I canโ€™t even order lunch for delivery. Even without a minimum charge, the order wonโ€™t go through. You tell it where you live and every time it asks what base youโ€™d like to order from.
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App Shows error code for nothing

This app constantly shows an error code about my card information being wrong when itโ€™s not. Then proceeds to not let me order any for 30 minutes. Every time I try again it does the same thing.

Terrible.

The app never works properly. Even when my information is correct my โ€œpay nowโ€ button seems to not have a function because it just turns blue and nothing happens. Garbage.

Trash

Why is it only 15$ minimum for an order?? Absolutely ridiculous.

App is useless

The app just errors out every time I try to make an order โ€œOrder can not be validateโ€. Not to mention there are so many bugs and the grammar is horrible. I donโ€™t recommend this app, just go order in person.

Tracking

Needs a good update to just about everything, specifically the tracking system to track your food order.

Does not work

No Card Submission Option

Inaccurate description

It shows the state of Texas on the app leading people to believe you can use this app in the United States but it only allows people overseas in foreign countries to use this app. So tired of these misleading descriptions of apps. If I could give this app zero stars I would

Not for me

I got excited to see this app. After opening it I found out itโ€™s OCONUS only. I wish it said that in the description before I installed it. Hopefully they will update the description, or even better, make it available in the US.

โ€œCaptcha not matchโ€

I wanna write again this app so terrible canโ€™t his app forever make DoorDash part of exchange not who ever running this app

No US

Ap did not have USA option

โ€œCaptcha not matchโ€

Joke of a app but works 0.1% of time

Not actually functional

The developers have clearly never tried to use this app and have also somehow completely ignored any feedback. Almost nothing works and the things that do work donโ€™t work how you expect them to. The minimum charge is ridiculous. I canโ€™t even order lunch for delivery. Even without a minimum charge, the order wonโ€™t go through. You tell it where you live and every time it asks what base youโ€™d like to order from.
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Never got my delivery

Went to order food and after waiting for an hour, got told that my food was being prepared, picked up, and delivered all at once. Never received my food and thereโ€™s no way to get your money back or contact the driver about where your food is. This is the worst app to use for getting your food delivered and would not recommend
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Missing food

Iโ€™ve ordered 3 times in a row and paid each time in full price and did not get my food. I figured that the first time was just a mistake and maybe the order didnโ€™t go through so I just tried again. And to my surprise I still did not get my food. When I tried to get a refund they kept refusing to give my money back. Garbage app. Do not download.
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You canโ€™t rate individual vendors

Iโ€™ve only used this app twice, but never again, itโ€™s just an excuse for the vendors to take advantage of SMs, they donโ€™t deliver what they advertise.

App stole my money

I was feeling hungry and decided to use this app the order from BK but once I click confirm payment, there was a loading icon and then the screen popped up a message โ€œNetwork Errorโ€. I then was sent back to the beginning on the page. I checked my bank balance and sure enough it stole my $21.17 from me. I looked at my emails and I have no new updates regarding an order has been made or is in progress. I call the BK supervisor who works there and she didnโ€™t see any order of mine. So now I am very mad, I just lost my hard earned money to some app and didnโ€™t even get some food. I use my WiFi for the transaction and it has never been slow on speed. I get it if the order didnโ€™t work, but it stole my money. This was my experience with this app. It is way too buggy and never works from time to time.
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0/10

0/10