MyFin User Reviews

MyFin
MyFin
First Investment Bank AD

Customer Experience

Positive experience30.1% of reviews
Neutral6.8% of reviews
Negative experience63.0% of reviews

~ Based on 73 written reviews from the US App Store.

What users say

Is MyFin Safe?

MyFin appears safe based on user ratings. AppsHunter Safety Score for MyFin is 91/100.

This assessment is based on 820 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
3.3% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 820 App Store ratings for MyFin.

Is MyFin Legit?

MyFin appears to be a legitimate app. AppsHunter Legitimacy Score for MyFin is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst experience ever

Awful experience. The worst customer support I’ve ever dealt with. Extremely slow, unhelpful, and frustrating. Based on my experience, I wouldn’t recommend MyFin.

اسوء خدمة عملاء

اسوء بنك خدمة العملاء لا يردون علا الايمايل ولا على الاتصالات الهاتفية لو استطعت لقيمت التطبيق 0/5

Avoid this service

I used MyFin for about 1.5 years without any major issues. Then, without warning, they requested proof of EU residency, which I do not have. Shortly afterward, my account was suspended, my card was blocked, and the remaining balance on my account disappeared.

For more than a month, I repeatedly contacted customer support seeking an explanation and a way to recover my funds. In return, I received mostly automated replies or no response at all. No meaningful assistance was provided, and no clear explanation was ever given regarding what happened to my money.

From my perspective, this is completely unacceptable. A financial service should never leave customers unable to access their own funds while simultaneously ignoring their support requests.

Based on my experience, I cannot recommend MyFin to anyone. Be extremely careful before trusting this company with your money.

P.S. After waiting a month, I was finally allowed to withdraw my money. The problem has been resolved.
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Best apk bank in this moment

THE BEST

This Apps Makes Leg (device hang)

This apps Are makes leg or hang on that’s moment we had to swipe down and reopen actually it’s mabe API working slowly or lag
Also please give us access Multiple

Tempo de login num novo dispositivo

A empresa deveria aumentar a eficácia do tempo de login pois é muito demorado e chega a ser aborrecido, antes eram apenas 30min mas hoje em dia pode fazer dias. Outra questão é a compatibilidade com certas plataformas.

Aider moi !

Bonjour, mon compte est bloqué, j’ai essayé d’appeler mais les numéros ne fonctionne pas, j’ai envoyé 3 mails et pas de réponse ! J’ai besoin de récupérer l’argent svp !

Response from developer

Hello, Thank you for your message. For assistance with your account, please contact our support team directly at support@myfin.bg. They will be able to assist you further. Best regards, MyFin Team

Capchat

J’ai beau à taper les numéros et lettres en respectant le schéma mais rien à faire application qui ne sert à rien quand on a besoin

Response from developer

Hello, Thank you for your message. For assistance, please contact our support team directly at support@myfin.bg. They will be able to help you further. Best regards, MyFin Team

👍🏻👍🏻

Simple, efficace et Très pratique. Merci myfine.

Bad

Unfortunately, increasing the card deposit fee to 2% is a very disappointing decision. This percentage is too high, especially for users who make frequent or large deposits, as the fees quickly become a serious financial burden and directly affect customers’ funds.

We chose Myfin because it was simple and reasonably priced, but with this increase, depositing by card is no longer economically practical. If this policy continues, we will be forced to look for alternative platforms that offer fair and competitive fees.

We hope the Myfin team reconsiders this decision in order to maintain customer trust and satisfaction.
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Response from developer

Hello, All of our fees are low and competitive, and we pride ourselves on offering some of the best rates available. We are continuously working to introduce new features that will make everyday spending, transferring, and receiving funds even more seamless and convenient. Thank you for reaching out to us. We truly value your feedback and are committed to using it to improve our services. Best regards, MyFin Team

Rien à dire

Excellente banque

My card

Nice

Dark mode

Dark mode please add dark mode on iPhone

Scam

This company totally scam , avoid in all way , they restricted my account from juin for €150 received and won’t reply or refund or anything to any email with proof or not

Response from developer

Thank you for your feedback. We’re sorry to hear about your experience. Please note that we never restrict accounts without a valid reason and always aim to resolve such matters promptly. To help us review your case in detail, kindly reach out to our support team at support@myfin.bg with your account information and any relevant documentation. Our team will be happy to assist you and ensure this is resolved as soon as possible.

Scammers

Scam bank be careful they steal your money

problem

Blocked account!!! Can’t complete verification – Algerian documents not accepted. I’m a long-time user with money in my account . Please help reactivate or offer another option.

Outdated Banking Speed in 2025 — Unacceptable!

Overall, the user experience is mediocre. When transferring funds from another account to Myfin, the money is credited quickly, but it doesn’t immediately show up in the Myfin account balance. It usually takes 1–2 days before the funds become usable, and it’s even slower over the weekend. For example, a transfer made on Friday might not be available until Wednesday — unbelievably slow. It’s already 2025, yet the efficiency in Europe is still this poor. It’s both frustrating and astonishing. No wonder people talk about Europe’s decline — there’s some truth to it.
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Account verification issue

Myfin is not working in Nigeria you are not generating IBAN NUMBER for Nigerians this is unfair

Why does it show negative balance

I just received a payment and it shows negative payment on my account since yesterday ??

So many problems is transactions and the support do not reply

Do not signup in this bank