A doctor with all human touch and emotions
Friends, it’s a rare incidence in health care that I witnessed on 30th May 2026 in Fortis Hospital Greater Noida. Had appointment for my father at 4 pm with Dr Anil Kumar Rai ENT specialist. He generally see patients till 4.20pm. My father aged 90 yrs reached at 4.40 pm and Dr Rao waited on our request till he reached. On consultation , we had so pleasing voice of a Doctor with all humble expressions making my father so comfortable . The ear observation and treatment and prescription took some 20 minutes. I wish the medical experts imbibe such behaviour that actually also helps patients recover faster along with medicine. We are so happy to share about a perfect human being and an asset within health system of Fortis hospital G Noida
V P Upadhyay
V P Upadhyay
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Bad! Horrible! Most Gross incompetence!
Gross negligence, by the first point of contact a customer has with fortis, which makes the entire Fortis chain look like a garbage trash! I called for neck pain, and the nagarbhavi blr branch and she had no idea with doctor to connect and she is saying give me 24 hours time call back to get your information and the centralised number js obsolete too. I’ve read similar experience on forums and that you also overcharge NRIs, I think all the google reviews are paid. Shame on you! Disgusting behaviour honestly! Everyone report this cheating app!
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Bad app
Doesn’t work properly, online payment option doesn’t work, appointment booking doesn’t work. Very very bad app, needs to improve very badly.
Stopped working outside of India
It used to work outside of India and now I can’t even login from UK
Fortis - Terrible digital footprint
I dont want to comment about hospital or medical facility but the sheer pathetic services on app and website of fortis. It didnt simply send otp to my phone for several times to register. And when i was able to register, i wasnt able to add any member via Fortis App. Reason being - it doesnt show dropdown in state and city and you cant go past that. It was really an excruciating experience. Big thumbs down! Had to choose Max Hospital. Registration and login done in a jiffy.
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Slowness and lack of information or misinformation
When I tried to logon using pin its taking too much time to reflect what i entered in the text box. And when it tried to fill the patient info which i added newly that is showing incorrect information.
There is no input boxes which taking passport number but in the popup box it is showing data is too long for column PSSPORT_No at row 1 that is also showcasing how skilled developers you have 😕.
As a developer I hate this.
If you want i can share u the snapshot.
There is no input boxes which taking passport number but in the popup box it is showing data is too long for column PSSPORT_No at row 1 that is also showcasing how skilled developers you have 😕.
As a developer I hate this.
If you want i can share u the snapshot.
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OPD APPOINTMENT
Our mother is a patient of Dr. Amit Shankar Singh for last couple of years. We regularly get her checked by Dr. Amit Shankar Singh in OPD. Despite getting online appointment and making the payment online, timelines are never followed. Mostly doctor is not available in his room on the appointed time. Doctor’s assistant also is unable to provide the correct information. Kindly look into the matter. Im writing this review as we r waiting outside doctor’s room for last 2 hrs.
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Worst service
Worst service. No respect of someone’s time
Feedback
I noticed that staff often leave patient room they keep doors open when they leave, which can affect privacy and comfort. Also, when the doors are open, noise from the hallway becomes more noticeable and can disrupt rest, especially during quiet times. Closing the doors after leaving would help improve privacy and reduce noise, creating a calmer environment for patients. Thay are very loud all the time.
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Housekeeping and nursing Staff is not supporting
Having a very bad experience with nursing staff as my mother admitted in hospital and on9th evening housekeeping and head nurse have misbehaved treated Also at the time of discharge nobody ready to submit the claim to insurance company after so many follow up Dr has confirmed about discharge at 8:30AM nursing staff have give the details for submit claim at 1:40PM I feel however Doctors team are helping and politely given treatment nursing team also need to check for these things Very much harassment by this type of behaviour
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Not receving bills on whtsapp
Team, when we visit fortis hospital for treatment - billing team told every time that your bill already sent on my whtsapp number or register number. But we did not received any bill or invoice on my register number through whtsapp or any text message every time ..kindly confirm about this issue..
Time consuming app- too many glitches
Not at all user friendly. Neither time saving. Doesn’t allow new registration- problem in state and city tab.
While booking appointment doesn’t allow to confirm and pay. So unable to book appointment online . Also customer care unable to resolve issue as they suggested to re-install the app as well restart the phone, even after doing so unable to confirm and pay.
It’s just frustation and wastage of time to use this app.
While booking appointment doesn’t allow to confirm and pay. So unable to book appointment online . Also customer care unable to resolve issue as they suggested to re-install the app as well restart the phone, even after doing so unable to confirm and pay.
It’s just frustation and wastage of time to use this app.
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Issue with app navigation
When we search for a particular ailment ex dermatologist- the app gives me the list of doctors available- when I click on one of them to check their profile and want to come back to the list to check other doctors - it won’t happen - it completely pulls you out to the home page - and then I have to again search for the category as Dermatology and again search for docs
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Wong report
Our doctor told us to do IGG Blood test but they gave IGE report to my mom. I find it hard to believe how such a big institute can make such a big mistake. I am an international patient who went here to get good treatment. How can such a mistake be accepted at the place!? I had to delay my flight for this report. I had to face a lot of trouble in all directions which was not expected in any way. I hope the authorities will look into this matter more.
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Appointment hassle
The executives for fortis noida said that they can book my appointment only if I pay via link that I will receive post they book-my appointment. Moreof that link will be available only for half an hour to 20
Minutes only. Not even ready to give me an appointment without payment. I needed to pay later as I had my corporate discount to be applied which is not applicable via app. Hence I booked this via app and will visit tomorrow for a corporate discount.
Minutes only. Not even ready to give me an appointment without payment. I needed to pay later as I had my corporate discount to be applied which is not applicable via app. Hence I booked this via app and will visit tomorrow for a corporate discount.
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Patient
This App is not working for a while now even the upgrade or bug fixes have not resolved the issues as one can still not make appointments nor can you see your reports. Very disappointing
It’s not showing an appointment
Not showing one past appointment
Great healthcare experience, App - not so much
Hi,
Two points:
First -
Your team calls me on my mobile number, every time I search for a doctor on your application
In my opinion, this is an insane practice
Am a recovering patient and such calls make me want to request you to remove my details from your records.
Please do not call patients every time they do a search for a doctors name. You will drive patients away from what is otherwise a great healthcare experience
Second -
The hyperlink on your Terms and conditions website that allows people to submit feedback on this email ID has been programmed incorrectly.
I hope it was not by design.
(The hyperlink to send email has included the period at the end of the sentence that throws the email ID off)
Two points:
First -
Your team calls me on my mobile number, every time I search for a doctor on your application
In my opinion, this is an insane practice
Am a recovering patient and such calls make me want to request you to remove my details from your records.
Please do not call patients every time they do a search for a doctors name. You will drive patients away from what is otherwise a great healthcare experience
Second -
The hyperlink on your Terms and conditions website that allows people to submit feedback on this email ID has been programmed incorrectly.
I hope it was not by design.
(The hyperlink to send email has included the period at the end of the sentence that throws the email ID off)
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Poor Coordination of Team with the Doctor
I had taken a tele-consultation appointment for today at 1530 Hrs from Dr Priyanka Tyagi. @ 1530 when there was no call from the hospital, I called back and coordinator informed that Dr Priyanka Tyagi is in OT and will give us a call back at 4 O clock. Waiting 10 past 4 when there is no response from hospital, I called back again and got to know that doctor is still in OT and will be back by 6 and give us a call. Again waiting till 06:10 when I called the operator, got to know that coordinator has left and Dr Priyanka Tyagi will attend us shortly. To my dismay when I connected with tele operator again, I got to know that Dr Priyanka Tyagi sits in OPD till 5 O'clock evening only. This proves that hospital is not bothered about the patients, coordinators are busy enjoying their free time. No coordination between the staff and doctor. Total chaotic situation. Pathetic hospital services!!!
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If u cancel payment that slot is not visible
If
