Immigration examination
Very very poor customer service!!!!!!
Customer service executive gave a phone number to contact for immigration queries but no one responding.
They are not even responding to emails just because the query is related post medical examination.
For all pre medical examination queries we get quick response but not for post. Very much disappointing and disgusting service from FORTIS.
Customer service executive gave a phone number to contact for immigration queries but no one responding.
They are not even responding to emails just because the query is related post medical examination.
For all pre medical examination queries we get quick response but not for post. Very much disappointing and disgusting service from FORTIS.
Show more
A Journey from Fear to Hope — A Heartfelt Note of Gratitude
We brought our father to Fortis Hospital from Jalandhar, completely unaware of how critical and severe his condition actually was. We were frightened, anxious, and emotionally shattered, not knowing what the next moment would bring.
That was when we met Dr. Mohit Kaushal, Pulmonologist in the Emergency Department.
From the very beginning, Dr. Mohit Kaushal stood by our family with extraordinary calmness, confidence, and compassion. He not only focused on our father’s treatment but also gave the entire family the strength and reassurance we desperately needed during those difficult hours.
As the days passed, we gradually understood the seriousness of the situation. His condition had deteriorated significantly, and we knew that anything could happen. It was one of the most difficult phases our family had ever faced.
But Dr. Mohit Kaushal never gave up.
His relentless dedication, continuous efforts, clinical expertise, and unwavering commitment throughout the entire week gave us hope when we had almost lost it. What seemed like an extremely difficult situation gradually began turning around.
Today, after a continuous week of treatment and care, our father has recovered to a great extent. Seeing him improve has been nothing short of a miracle for our family, and we will always remain deeply grateful to Dr. Mohit Kaushal for his exceptional efforts.
A doctor’s true greatness is not only measured by medical knowledge, but also by the courage, hope, and confidence they give to a family when everything seems uncertain.
Dr. Mohit Kaushal gave us exactly that.
We will remain indebted to him for his dedication, support, and treatment for the rest of our lives. Our entire family extends our deepest gratitude and heartfelt respect to him.
Thank you, Dr. Mohit Kaushal, for giving our family hope when we needed it the most.
That was when we met Dr. Mohit Kaushal, Pulmonologist in the Emergency Department.
From the very beginning, Dr. Mohit Kaushal stood by our family with extraordinary calmness, confidence, and compassion. He not only focused on our father’s treatment but also gave the entire family the strength and reassurance we desperately needed during those difficult hours.
As the days passed, we gradually understood the seriousness of the situation. His condition had deteriorated significantly, and we knew that anything could happen. It was one of the most difficult phases our family had ever faced.
But Dr. Mohit Kaushal never gave up.
His relentless dedication, continuous efforts, clinical expertise, and unwavering commitment throughout the entire week gave us hope when we had almost lost it. What seemed like an extremely difficult situation gradually began turning around.
Today, after a continuous week of treatment and care, our father has recovered to a great extent. Seeing him improve has been nothing short of a miracle for our family, and we will always remain deeply grateful to Dr. Mohit Kaushal for his exceptional efforts.
A doctor’s true greatness is not only measured by medical knowledge, but also by the courage, hope, and confidence they give to a family when everything seems uncertain.
Dr. Mohit Kaushal gave us exactly that.
We will remain indebted to him for his dedication, support, and treatment for the rest of our lives. Our entire family extends our deepest gratitude and heartfelt respect to him.
Thank you, Dr. Mohit Kaushal, for giving our family hope when we needed it the most.
Show more
Unable to configure simple UHID
The app is so complicated and even after registration through registered mobile number I am still not able to see my UHID due to which cannot fetch my report. their customer care or central helpline is also of no use as they do not resolve anything .. Medanta app far better than this
Service
Well managed, Staff is very cooperative, myself and my wife both we have been consulting Dr. Vijay Budhwar from over 2 years, very satisfied with his treatment
App is not curated for CGHS
There are specific CGHS OPD days which is not covered in the app. It gives appointment for all days and after reaching the hospital we are being told that it’s not the right appointment. Further none of the reports get available on the app. We have to go and collect them offline always. I have no idea what is the app for.
Show more
A doctor with all human touch and emotions
Friends, it’s a rare incidence in health care that I witnessed on 30th May 2026 in Fortis Hospital Greater Noida. Had appointment for my father at 4 pm with Dr Anil Kumar Rai ENT specialist. He generally see patients till 4.20pm. My father aged 90 yrs reached at 4.40 pm and Dr Rao waited on our request till he reached. On consultation , we had so pleasing voice of a Doctor with all humble expressions making my father so comfortable . The ear observation and treatment and prescription took some 20 minutes. I wish the medical experts imbibe such behaviour that actually also helps patients recover faster along with medicine. We are so happy to share about a perfect human being and an asset within health system of Fortis hospital G Noida
V P Upadhyay
V P Upadhyay
Show more
Bad! Horrible! Most Gross incompetence!
Gross negligence, by the first point of contact a customer has with fortis, which makes the entire Fortis chain look like a garbage trash! I called for neck pain, and the nagarbhavi blr branch and she had no idea with doctor to connect and she is saying give me 24 hours time call back to get your information and the centralised number js obsolete too. I’ve read similar experience on forums and that you also overcharge NRIs, I think all the google reviews are paid. Shame on you! Disgusting behaviour honestly! Everyone report this cheating app!
Show more
Bad app
Doesn’t work properly, online payment option doesn’t work, appointment booking doesn’t work. Very very bad app, needs to improve very badly.
Very hard to Navigate
I am already registered ID on Fortis app. I just wanted to add my mother but the amount of information I had to fill in was just absolutely ridiculous.. also was not able to add as the app could not register the address!!! Very very dissatisfied and disappointing. All your software professional should check and make the App more user friendly !!
Show more
Stopped working outside of India
It used to work outside of India and now I can’t even login from UK
Fortis - Terrible digital footprint
I dont want to comment about hospital or medical facility but the sheer pathetic services on app and website of fortis. It didnt simply send otp to my phone for several times to register. And when i was able to register, i wasnt able to add any member via Fortis App. Reason being - it doesnt show dropdown in state and city and you cant go past that. It was really an excruciating experience. Big thumbs down! Had to choose Max Hospital. Registration and login done in a jiffy.
Show more
Slowness and lack of information or misinformation
When I tried to logon using pin its taking too much time to reflect what i entered in the text box. And when it tried to fill the patient info which i added newly that is showing incorrect information.
There is no input boxes which taking passport number but in the popup box it is showing data is too long for column PSSPORT_No at row 1 that is also showcasing how skilled developers you have 😕.
As a developer I hate this.
If you want i can share u the snapshot.
There is no input boxes which taking passport number but in the popup box it is showing data is too long for column PSSPORT_No at row 1 that is also showcasing how skilled developers you have 😕.
As a developer I hate this.
If you want i can share u the snapshot.
Show more
Booking a consultation appointment
Quite quick &easy to use. However a suggestion: in the very first screen the name should be full, not just 1st & Last. Atleast the middle names initial should be mentioned.
OPD APPOINTMENT
Our mother is a patient of Dr. Amit Shankar Singh for last couple of years. We regularly get her checked by Dr. Amit Shankar Singh in OPD. Despite getting online appointment and making the payment online, timelines are never followed. Mostly doctor is not available in his room on the appointed time. Doctor’s assistant also is unable to provide the correct information. Kindly look into the matter. Im writing this review as we r waiting outside doctor’s room for last 2 hrs.
Show more
Half baked
They have a way to book appointments and pay online buy why is the invoice only available on stupid WhatsApp, and the link expires in a week, I can’t download on what’s app even after that.
Why can they give this functionality on the app or the website. Or even send a mail? They have taken my email Id? What do they use it for?
Same thing with blood reports.
Why can they give this functionality on the app or the website. Or even send a mail? They have taken my email Id? What do they use it for?
Same thing with blood reports.
Show more
Worst service
Worst service. No respect of someone’s time
Very Good Staffs.
Dr. Jayshree is one of the best Gynecologist, She was Guding us very professionally, then Dr. Marie Shalini took over as our Pediatrician and she is very helpful in keeping our child very healthy. Also, Nurse Nancy was helpful during the entire Pregnancy period… thank you all
Feedback
I noticed that staff often leave patient room they keep doors open when they leave, which can affect privacy and comfort. Also, when the doors are open, noise from the hallway becomes more noticeable and can disrupt rest, especially during quiet times. Closing the doors after leaving would help improve privacy and reduce noise, creating a calmer environment for patients. Thay are very loud all the time.
Show more
In patient service
I am admitted in room 418. I was shifted from emergency to the room at around 6pm. Till 8.45pm, the system wasn’t accepting me as patient. No dress was given for change. Dinner was received at 9pm, that too after continuous follow up and showing annoyance. Intercom doesn’t work properly. Bed doesn’t have a remote with bell to call help if needed. Doctors are super good, support systems are pathetic. That one star is only due to doctor.
Show more
So rude and disrespectful
I'm extremely disappointed with the unprofessional behavior of [Dr. Rudra Prasad doley] at your hospital. My elderly parents traveled a long distance to consult the doctor, only to be left waiting for hours without even a brief consultation.
The lack of respect and empathy shown to my parents (who were clearly anxious and exhausted) is appalling. As a healthcare professional, it's essential to prioritize patients' time and well-being.
The lack of respect and empathy shown to my parents (who were clearly anxious and exhausted) is appalling. As a healthcare professional, it's essential to prioritize patients' time and well-being.
Show more
